Carethy Reviews

Name: Carethy
Rating: 1.38

1.4 Rating 1,045 Reviews

9 %

of reviewers recommend Carethy

Company Reviews

Questions

Metrics

1.4

Based on 1,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+34851 000 530

Email:

experience@carethy.net

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So disappointed with this company scamming people at a time like this order no PHA-IE-200415013929cb1 . I placed an order nearly 3 weeks ago still no sign of delivery after paying 10e for delivery for two small items you would expect it to been somewhat express regardless of current situations. I have emailed them and they told me they are out of the products and will send them when ever they get them. So I am down 30e at a time when I am laid off work is unfair as I am sure I am not the only one in this position. Avoid people I will never order anything again without checking the reviews first and it goes with out saying I won’t be ordering from carethy again. I will be contacting my bank tomorrow to inform them and see if I can get a refund that way. Hope people see these and avoid this company.”

Helpful Report

Posted 4 years ago

“i ordered hair dye and bleach on 15/04/2020 and it is now 2 days past the due date and my order is still processing. Have come on here to see all the bad reviews for hand sanitizers (which are in a much higher demand than hair dye right now) and not really any bad reviews for hair dye. Am unsure as to whether i have been scammed or not as many reviews label this website as scammers. Has anyone ordered hair dye from here recently and actually got it? I’m going to wait a week before i count my losses and call my bank to cancel the transaction as i think you can still do that before it hits 3 weeks. Will update if my order arrives.”

Helpful Report

Posted 4 years ago

“Order number: PHA-US-200311175808a9e After waiting for more than a month for the product I ordered (obviously, the company is taking advantage of the current situation and selling products that you don't have), I finally decided to ask for a refund (which was requested on April 12). Now, I still haven't received my refund. Are you not ashamed of doing with people? Especially in the world we are living today? This company should be embarrassed!!!!”

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Posted 4 years ago

“I did not realise this was a scam money was taken from my credit card straight away have waited weeks for delivery nothing has arrived”

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Posted 4 years ago

“Totally avoid. They take your money then don't deliver the goods. Do not deal with this company.”

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Posted 4 years ago

“Utter Crooks - Sent their home made alcohol gel ( liquid ) not Purcell. £60 for utter untrustworthy rubbish. I will never purchase again without checking reviews. Please do not make the same mistake i did. These people do not deserve any customers. I have more respect for a street mugger as at least their intentions ( to rob you ) are utterly clear.”

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Posted 4 years ago

“Thieves do not buy anything from this site they sent me the wrong product. Up to the week they don't write back to me how and where I should send it back and get the money back . There was no invoice or return stamp in the package!!!!!!!!!!! Scam !!!!!”

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Posted 4 years ago

“I placed an order. But managed to call my bank and stop the transaction after reading all this bad reviews. Seems to be nothing but scam unfortunately.”

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Posted 4 years ago

“A fake company who have managed easily to steal money from the customers for orders they never receive. It must be reported and I am going to chase this up. I think everyone else should do it. For now please please avoid it. Its absolute scam.”

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Posted 4 years ago

“Horrible experience with extremely long delivery delivery delays and poor customer service. I asked for a refund and been advised to refuse the package on delivery if it arrives. What they haven't said is that their company name won't be on any of the packaging making it unable to find out who the sender is to be able to refuse the delivery. Don't waste your money and time! AVOID”

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Posted 4 years ago

“I would give them 0 stars but it will not allow me to? This fake company is a proper con i was sent different items to what I ordered I emailed them No help at all such a rubbish con company why are they allowed to trade they need to be shut down fast! Don’t ever use the site!!”

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Posted 4 years ago

“Scam . They are unreal . È and my friend both got scammed out of money. Don't go near them.”

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Posted 4 years ago

“Never again. Order PHA-PT-200308160128dd9, 10/03/2020, cancelled. Even today, almost 2 months later, I'm waiting for a refund.”

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Posted 4 years ago

“Never again!!! I have placed an order last January 2020, i tracked the product and saw that Carethy cancelled without informing me.. i emailed and ask for a refund but since they are having a "technical difficulty" i still havent got my refund until today 27 April. 100£ is maybe not a lot but this info is also to help others, avoid this company! After reading a lot of unsatisfied customers, i had to cancel my bank card, i dont trust this company:/”

Helpful Report

Posted 4 years ago

“payment was immediately taken... after which heard nothing. This company is totally useless. Tried calling their Spanish number which just refers you to website . DO NOT USE THIS COMPANY. A waste of time.”

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Posted 4 years ago

“Do not order from this company. I have not received my order, tried tracking my order number, this does not work. Emailed the company twice, you get a generic reply saying someone will be in touch within 24hrs, not heard a thing. Surely something should be done about this company. I wouldn’t even give it one star 😡”

Helpful Report

Posted 4 years ago

“My order was not delivered on time and there was no communication from the seller. So I have started emailing the seller and requested cancellation and refund. After a month I received the items. 1 item was wrong and one was exceptionally old. Shocking customer service, will never buy in the shop again!”

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Posted 4 years ago

“SCAM WEBSITE - THEY SEND A COUPLE OF ORDERS EVERY NOW AND AGAIN TO MAKE IT LOOK REAL BUT OTHERWISE THEY COMMIT FRAUD. THEY ARE BASED IN SPAIN SO LITTLE CAN BE DONE ABOUT THEM. TRADING STANDARDS SHOULD GET THE SITE SHUT DOWN”

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Posted 4 years ago

“I'm still waiting on my order 2 weeks later.”

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Posted 4 years ago

“there is no customers service , i think this company is a fake i have ordered an item on the 9th of April due date to arrive on the 24th at the latest never arrived they took my money , send several emails no replay nothing i have never seen such scums in my life”

Helpful Report

Posted 4 years ago

Carethy is rated 1.4 based on 1,045 reviews