Carethy Reviews

Name: Carethy
Rating: 1.38

1.4 Rating 1,045 Reviews

9 %

of reviewers recommend Carethy

Company Reviews

Questions

Metrics

1.4

Based on 1,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+34851 000 530

Email:

experience@carethy.net

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scam site, charged my credit card and never shipped product. I suspect they never had it to begin with.”

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Posted 4 years ago

“I was desperate for hand gels so placed order for 10 for 2.49.each 100ml, soon after i found out this site may be fake and might be scammers, a few weeks went oast nothing but they did say delivery will take till 23rd march but received it earlier today 20th march and i am very pleased shouldve ordered more”

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Posted 4 years ago

“Absolute scam! Fake site!! TOOK MY MONEY AND NEVER SEND MY ORDERS!! failed to deliver, failed to respond to any follow-up emails, and unable to make any contact! And NO refund!”

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Posted 4 years ago

“Fake site. Scammed me. Took my money, I purchased alcohol gel for my nursery setting during this pandemic To protect my staff. They replaced with a cheap alternative.”

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Posted 4 years ago

“Absolute scam! Ordered product, failed to deliver, failed to respond to any follow up emails, and unable to make any contact! Avoid at all costs”

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Posted 4 years ago

“Ordered Clarins cleanser at a good price so ordered 4. They are now sending every month and helping themselves to money from my credit card. I have blocked them with Amex. No response to my emails to customer service, no addresses on the packaging. They were taking approx 75 euros every month from my account. They've just emailed me again to say they are taking 76 euros from my Amex account again. Do hope Amex continue to block them. If anyone had a return address or contact details I would be really grateful. They are a scam company.”

Helpful Report

Posted 4 years ago

“I ordered After Shave Gell. I received it but then I kept getting repeat orders - sometimes at double the cost. I have instructed my bank not to pay any further payments to Carethy. I have just received an email stating that my latest order has been shipped. I didn't order anymore. The contact section on the Customer Care tab will not allow me to send messages.”

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Posted 4 years ago

“I ordered hair products from Carethy previously and reordered same products again. THEY ARRIVED! Now after having read the reviews from others regarding NOT receiving their orders, I thought "Ok, I'll put it down to experience & take the loss and learn from it" Then my order arrived promptly! Maybe it's the competition who have the problem.”

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Posted 4 years ago

“The worse... please don't buy from them”

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Posted 4 years ago

“they did sent broken items and wrong items I never ordered. They don't care at all. I did sent emails over and over to get my money back but they just don't response or tell me they are working on it. this was 2 month ago. I guess my money is gone. STAY AWAY FROM THIS COMPANY the picture shows how they deliver products...the lid was half open and leaking”

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Posted 4 years ago

“Order never arrived never responded had to get money back via bank and I reported for fraud Do not shop with them”

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Posted 4 years ago

“Stay aware from Carethy!!!!Hice un pedido, y me llego solo la mitad del pedido, no encuentro manera de contactar con ellos, porque no me responden a los emails.. Carety es un fraude, no lo recomiendo a nadie.”

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Posted 4 years ago

“Avoid like the plague, they are scammers and fraudsters. Parcel never arrived after receiving a fake tracking number. My credit card company is processing a refund for me and the police cyber fraud unit is investigating their website. AVOID”

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Posted 4 years ago

“Report scam companies Internet Crime Complaint Center”

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Posted 4 years ago

“Fraud fraud report them to authorities they are ripping off people everywhere plz stay away don not buy anything!!!”

Helpful Report

Posted 4 years ago

“I buy stuff from that company spend £841.27 GB I send many emails but they don't bother to reply didn't recieved my goods Seems like this is fake company who take money and disappear please be aware Stay away”

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Posted 4 years ago

“I wish I saw this rating before I placed my order. The order never came and zero answer from Carethy. Please don’t shop with them anymore!!!! Absolutely fraud trader. I need to think how to get my money back!”

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Posted 4 years ago

“I ordered sanitizer.. No email ...no communication... No way to get my money back... Please do not order from them!”

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Posted 4 years ago

“The worst company,I order hand gel ,and have normal price,after they change the price on the web site 30£ the bottle and now refuse to send my order”

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Posted 4 years ago

“Ordered 2 hand sanitizers at the beginning of March and paid 15 euro for next day delivery. I got nothing. Not even a reply to my emails. Stay away from these scam artists.”

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Posted 4 years ago

Carethy is rated 1.4 based on 1,045 reviews