Carethy Reviews

“ The items I received were not the ones I ordered. I emailed them twice asking for an exchange or refund, but received no reply. Very poor customer service indeed ”

“ Have always been very pleased with my Ponds Hydronurishing Hidronutritiva cream from you.But l ordered Ponds Triple Action cream 2 lots and it was full of hard bits so was unable to use so would like refund or Ponds Hidronutritiva 2 lots free to replace it. ”

“ DO NOT BUY FROM Carethy. I’ve been waiting over 6 weeks for my product to arrive and have been told every excuse under the sun. Receiving a refund is impossible and they do not reply with anything informative in their emails. I have lodged all paperwork required by them to find my order and yet nothing. I would never use, recommend or trust this site. Go ELSEWHERE!! ”

“ ‎ In this case, I request for order cancellation and kindly refund my amount ASAP. ”

“ Sent the wrong item, refuse to refund me because I don't still have the box the full order was delivered in and now won't even respond. Very poor service. Avoid! ”

“ The picture showed a white cream (not aqua gel), YET they will not refund or exchange with the correct product, telling me that the barcode matches the order and that I cannot rely on the picture! I just wasted all my money as the "cheaper" product compared to other more reliable and customer friendly suppliers wasn't provided. ”

“ this is the worst company I have ever ordered from. they sent me a hair dryer that is not usable in Canada...wrong adpator and voltage. no apology extremely slow to respond. no refund on the original shipping cost and I have to ship back at my own cost. this is a scam company ”

“ Promised refund and still nothing in my bank account after many emails back and forth. ”

“ After my bank got involved, I was offered a refund. ”

“ I ordered items last year July 2020which never arrived after lots of emailing about ( I have the emails if you are interested which I doubt)I still have I have not had my refund as promised just lots of excuses. Very very bad service. I would not recommend at all ”