CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,638 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,638 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

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Jeff

Miso

CARFAX 1 star review on 13th November 2024

Carfax Buyback Is A Joke

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looking for a car for my grandson and your reports give what I need to know and saves me time looking at cars that will not work for him.”

Helpful Report

Posted 5 years ago

“Very good to create a preliminary idea on the car history. Still a test drive is required to have a better picture”

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Posted 5 years ago

“It helps me before buying used cars to know there maintenance records, which is very helpful to me.”

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Posted 5 years ago

“Very detailed report. Just hate they cost so much.”

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Posted 5 years ago

“A very good report, but as you probably know, you have competition that is cheaper.”

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Posted 5 years ago

“They the only car report service i Trust”

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Posted 5 years ago

“Shows you what you need to know”

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Posted 5 years ago

“Gave me all the information that I needed.”

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Posted 5 years ago

“very complete history of the vehicle”

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Posted 5 years ago

“nice car fax very detailed”

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Posted 5 years ago

“All the information I required to make an informed purchase or review for purchase was available.”

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Posted 5 years ago

“Great CARFAX reports that saved me from buying a rollback odometer vehicle and gave me confidence to buy another one in excellent condition. Very worthy expense.”

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Posted 5 years ago

“Saved me from a car buying mistake”

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Posted 5 years ago

“I recently found the perfect car for me thanks to Carfax. I had a great experience at Cars Well, Chapman Hwy location. Bobby is so helpful and knowledgeable. He has gone above and beyond to help me in anyway!! Highly recommend, ask for Bobby.”

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Posted 5 years ago

“CJ Motors in Beverly,Ma. George was great gave great advise about financing. My daughter is very happy with her Prius. I recommend them.”

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Posted 5 years ago

“Excellent services from CARFAX.”

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Posted 5 years ago

“We have purchased a number of used vehicles and always run a CARFAX before purchasing. It provides a lot of good information on the history of the car, how many owners, accidents reported, and if the car has clean title that we use in making our determination on whether or not to purchase the car.”

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Posted 5 years ago

“It made me aware of the value of my car as a trade in and the car I was interested in purchasing. As a result I was a much better negotiator.”