CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,634 Reviews

84 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,634 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To expensive and inaccurate”

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Posted 4 years ago

“While the amount of information is helpful in determining whether a vehicle is a good buy or not, I do not feel the limited access time to the Carfax report is a good value.”

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Posted 4 years ago

“CARFAX helped me make a good decision to purchase my last used truck! Thank you.”

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Posted 4 years ago

“I was looking at a top 3 list of vehicles to buy. With Carfax, it helped me decide if the vehicle selected. On the service reports regularly maintenance. That information show the car of the vehicle.”

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Posted 4 years ago

“The car we purchased was fantastic and we purchased it with confidence because of the Carnac report.”

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Posted 4 years ago

“After pulling 2 reports, I was surprised at the dealership with an additional, critical item calling out structural damage that showed up on _their_ carfax and neither of mine. I will be advising others to avoid using your service.”

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Posted 4 years ago

“With our Carfax we compared our 3 vehicle options. 1 was our right away based on repair and ownership records. The other stood out as our first choice as it showed it was sold, serviced, and traded back in at the same dealer from an executive owner. Price is higher than it used to be, but it was a helpful tool.”

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Posted 4 years ago

“I don't know what this review is for ??????????????????”

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Posted 4 years ago

“many good deals by a trustworthy company”

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Posted 4 years ago

“Good information but not necessarily complete and reliable according to what I've read.”

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Posted 4 years ago

“It gives you the information you need to make an intelligent car purchase.”

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Posted 4 years ago

“Carfax information was very helpful”

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Posted 4 years ago

“This low mileage truck has clearly had something done to it as the engine appears to be not the original but nothing indicates it on the report. It cannot tell you what an individual may or may not have done to it.”

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Posted 4 years ago

“It gave us knowledge of what we were getting into. Also knowing that the owner was reasonably honest on the past history”

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Posted 4 years ago

“I would have rated Carfax higher however I was only able to view my report. In the past I've been able to download it. This time it did not allow me to download it and that was very disappointing since I purchased the car.”