CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,638 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,638 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

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Jeff

Miso

CARFAX 1 star review on 13th November 2024

Carfax Buyback Is A Joke

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helped me make a better decision on the vehicles I was looking to buy.”

Helpful Report

Posted 5 years ago

“Perfect! .”

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Posted 5 years ago

“Worked well”

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Posted 5 years ago

“Report came in handy when contemplating the purchase of a used vehicle from a private seller.”

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Posted 5 years ago

“Helped me to learn about multiple of vehicles from the comfort of my home which made car searching easy.”

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Posted 5 years ago

“Car report was accurate. I purchased the vehicle only after the CARFAX report.”

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Posted 5 years ago

“It’s an excellent resource that provides much valuable information. I wouldn’t consider purchasing a vehicle without CARFAX.”

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Posted 5 years ago

“Great and factual information to be able to make a smart buying decision.”

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Posted 5 years ago

“Did what was asked of it”

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Posted 5 years ago

“Provided very useful information on the car history and relative value!”

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Posted 5 years ago

“Exc report agency. Because of that l could lower prices and really know the car history .”

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Posted 5 years ago

“Quick and easy. All the information that I needed.”

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Posted 5 years ago

“What a great way to understand and know the history of a vehicle you are considering purchasing. INVALUABLE!!!”

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Posted 5 years ago

“Great help when purchasing a car or truck.”

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Posted 5 years ago

“Saved me from buying a car that had previous damage on it where the seller was being untruthful about. He also proclaimed to be the 3rd owner when there were actually 5. Well worth the cost.”

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Posted 5 years ago

“I was purchasing a used vehicle and needed to know if it was worth my hard earned dollars or not. IT WASNT! After getting the VIN from the previous owner I was able to run a carfax and see that the car had been totaled due to a T-bone collision. The seller had told me that the total-loss was due to something other than this. I’m glad I didn’t just jump in and buy it without checking first. THANKS CARFAX!!!”

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Posted 5 years ago

“While not perfect, if CARFAX shows something, there’s definitely something up.”

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Posted 5 years ago

“Great information and always helps me to sell a car!”

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Posted 5 years ago

“Worked well for both the sale of my vehicle and looking for a new vehicle. No Carfax - no buy!”

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Posted 5 years ago

“nice feature to help with the sale of your used car or truck,, used twice and it helped the sales of my vehicles so much fasten.”

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Posted 5 years ago

CARFAX is rated 4.3 based on 2,638 reviews