CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,634 Reviews

84 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,634 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

Write Your review

Tell us how CARFAX made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carfax doesn't give a very good picture of the vehicles history. It is basically a waste of money.”

Helpful Report

Posted 4 years ago

“The vehicle had front end damage prior to my purchase that did not show on the report.”

Helpful Report

Posted 4 years ago

“Looking for a car for my grandson and your reports give what I need to know and saves me time looking at cars that will not work for him.”

Helpful Report

Posted 4 years ago

“Very good to create a preliminary idea on the car history. Still a test drive is required to have a better picture”

Helpful Report

Posted 4 years ago

“CARFAX has incorrect information about my vehicle and refuses to change it.”

Helpful Report

Posted 4 years ago

“Car fax charges too much”

Helpful Report

Posted 4 years ago

“It helps me before buying used cars to know there maintenance records, which is very helpful to me.”

Helpful Report

Posted 4 years ago

“Very detailed report. Just hate they cost so much.”

Helpful Report

Posted 4 years ago

“A very good report, but as you probably know, you have competition that is cheaper.”

Helpful Report

Posted 4 years ago

“U over charged me for 3 carfaxs and only got 1 carfax please contact me asap”

Helpful Report

Posted 4 years ago

“They the only car report service i Trust”

Helpful Report

Posted 4 years ago

“Shows you what you need to know”

Helpful Report

Posted 4 years ago

“Could not access another report with in time limit”

Helpful Report

Posted 4 years ago

“CARFAX is way too expensive.”

Helpful Report

Posted 4 years ago

“Car fax failed to show that our vehicle had been wrecked.”

Helpful Report

Posted 4 years ago

“Couldn't get the Carfax report. But Carfax took my $40. I had to dispute it with my credit card company. Two hours of drama online.”

Helpful Report

Posted 4 years ago

“Gave me all the information that I needed.”

Helpful Report

Posted 4 years ago

“very complete history of the vehicle”

Helpful Report

Posted 4 years ago

“The detail provided when a vehicle is serviced and especially when the vehicle is totaled by the insurance company is insufficient for the price of the report in my opinnion.”

Helpful Report

Posted 4 years ago

“nice car fax very detailed”

Helpful Report

Posted 4 years ago

CARFAX is rated 4.3 based on 2,634 reviews