CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,634 Reviews

84 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,634 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

Write Your review

Tell us how CARFAX made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like carfax because it gives you a better story than the owner”

Helpful Report

Posted 4 years ago

“I WOULDN'T BUY A USED VEHICLE WITHOUT A CARFAX REPORT.”

Helpful Report

Posted 4 years ago

“Great job.”

Helpful Report

Posted 4 years ago

“Excellent service provided by Carfax enabling us to purchase a good car,”

Helpful Report

Posted 4 years ago

“Good, comprehensive vehicle history summary.”

Helpful Report

Posted 4 years ago

“Very good serviced”

Helpful Report

Posted 4 years ago

“Some dangerous improperly repaired front suspension work that my car had done before I bought it, that I had to make the used car dealer repair under warranty (and then have partially repaired again properly by an authorized dealer after the used car dealers warranty ran out because the used car dealer used poor quality aftermarket replacement parts), were not listed on Carfax which listed no problems for the car.”

Helpful Report

Posted 4 years ago

“Accurate and a tool to instill buyer confidence.”

Helpful Report

Posted 4 years ago

“always giving all needed facts for the buyer, not hiding things for the dealers”

Helpful Report

Posted 4 years ago

“Help me a lot to buy my car. But don’t know why there is a diff in auto check and carfax report.”

Helpful Report

Posted 4 years ago

“Very Good service, satisfied customer,”

Helpful Report

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

“I found no value in the Carfax report. I thought I purchased and individual report and was charged for multiple. History is inaccurate. Overall I would not recommend this service and it’s questionable information.”

Helpful Report

Posted 4 years ago

“my car fax was all lies truck had a lot of repairs and was put into car fax as servis you lied to me i got a lemon thank-you will not trust you ever”

Helpful Report

Posted 4 years ago

“What a ripoff.”

Helpful Report

Posted 4 years ago

“Always reliable!”

Helpful Report

Posted 4 years ago

“I was able to learn a lot about this car I really wanted. Only incorrect item I found was phone number of shop that did repairs on car over last 10 years. I was able to find that using a search engine. Overall, good report. I am sad I was not able to buy car. It sold before I could meet the seller.”

Helpful Report

Posted 4 years ago

“Carfax goes above and beyond with all car history. I'm very pleased.”

Helpful Report

Posted 4 years ago

“Guess car is too old. No previous owner info. Very limited”

Helpful Report

Posted 4 years ago

“I found all of the info. I got from Carfax to be precise. It was good to have them to check on a car.”

Helpful Report

Posted 4 years ago

CARFAX is rated 4.3 based on 2,634 reviews