CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,634 Reviews

84 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,634 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome. I love CARFAX.”

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Posted 4 years ago

“To easy to check the 4 report tab. I seem to have chosen it by mistake and I have not received a response from my querie about a refund.”

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Posted 4 years ago

“Very thorough report.”

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Posted 4 years ago

“Very helpful and thorough report. I trust Carfax more than anyone else!”

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Posted 4 years ago

“really like to see the report. makes car buying easy.”

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Posted 4 years ago

“Helped me make the decision to purchase the truck. Confirmed everything the salesman told me.”

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Posted 4 years ago

“Carfax is a great trusted way to check the background of any used vehicle that you purchase or have even had for some time. It is too pricey to use as often as I would like.”

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Posted 4 years ago

“I wish CarMax had more Lexus’s to choose from. Enjoy visiting CarMax.”

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Posted 4 years ago

“aethaewrth”

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Posted 4 years ago

“Some inaccurate information”

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Posted 4 years ago

“report is expensive”

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Posted 4 years ago

“Good services”

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Posted 4 years ago

“If a problem is not reported it won't be on Carfax. We got burned!”

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Posted 4 years ago

“Great results on 2001 slk 320 mercedes Benz .Real happy !”

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Posted 4 years ago

“The carfax I received for the 2010 Ram 1500 I bought was incorrect. It stated a minor no damage accident and there was some major damage. The vehicle was struck from behind hard enough to cause damage to the cab of the truck. I have filed a complaint against this but have not had any rely”

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Posted 4 years ago

“very detailed.”

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Posted 4 years ago

“Very through”

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Posted 4 years ago

“THEY ARE GOOD”

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Posted 4 years ago

“The Carfax report on the 2001 Corvette Z06 I just bought helped make sure i was not over paying for the car and made sure the car has never been into an accident. Carfax report also showed all the maintenance on the car showing oil changed every 3,000 miles and all general maintenance. Very satisfied with the report. I will always run a carfax report whenever i buy a used car.”

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Posted 4 years ago

“It is the best on the market”

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Posted 4 years ago

CARFAX is rated 4.3 based on 2,634 reviews