CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,638 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,638 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

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Jeff

Miso

CARFAX 1 star review on 13th November 2024

Carfax Buyback Is A Joke

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great job.”

Helpful Report

Posted 5 years ago

“Excellent service provided by Carfax enabling us to purchase a good car,”

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Posted 5 years ago

“Good, comprehensive vehicle history summary.”

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Posted 5 years ago

“Very good serviced”

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Posted 5 years ago

“Accurate and a tool to instill buyer confidence.”

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Posted 5 years ago

“always giving all needed facts for the buyer, not hiding things for the dealers”

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Posted 5 years ago

“Help me a lot to buy my car. But don’t know why there is a diff in auto check and carfax report.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Always reliable!”

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Posted 5 years ago

“I was able to learn a lot about this car I really wanted. Only incorrect item I found was phone number of shop that did repairs on car over last 10 years. I was able to find that using a search engine. Overall, good report. I am sad I was not able to buy car. It sold before I could meet the seller.”

Helpful Report

Posted 5 years ago

“Carfax goes above and beyond with all car history. I'm very pleased.”

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Posted 5 years ago

“I found all of the info. I got from Carfax to be precise. It was good to have them to check on a car.”

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Posted 5 years ago

“It actually helped me not to get buy a car which had 2 accidents, however the owner said 0 accidents. Thanks Carfax.”

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Posted 5 years ago

“Great Report!!”

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Posted 5 years ago

“Great report!!”

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Posted 5 years ago

“Great report”

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Posted 5 years ago

“I bought a 3 pack review package about 2 hours ago.. It’s paid for itself great! Ran a review on Mercedes SL500 with advertised 2 owner, great condition. Enter Carfax. 4 plus owners, and (drum roll please), a SALVAGE title from Alabama not disclosed to California DMV. I might have flown to Southern California and been taken without this review!!”

Helpful Report

Posted 5 years ago

“I sent my friend over to Carvision at the auto mall I told her to ask for Ricky Hess she ended up buying a 2018 Toyota Camry with a perfect Carfax no accidents or damages”

Helpful Report

Posted 5 years ago

“I stopped in Car Vision at the auto mall the other day I was looking for a pre-owned Honda Civic my salesman Ricky Hess showed me a Honda Civic 2016 with low miles on it my salesman Ricky Hess showed me the Carfax there was no accidents or damage on the car made me feel very confident in buying this vehicle”

Helpful Report

Posted 5 years ago

“My experience with SouthTown motors-Pelham was Great. I purchased a new Truck today from Ethan. The service and price was right for my family.”

Helpful Report

Posted 5 years ago

CARFAX is rated 4.3 based on 2,638 reviews