CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,638 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,638 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

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Jeff

Miso

CARFAX 1 star review on 13th November 2024

Carfax Buyback Is A Joke

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very through”

Helpful Report

Posted 5 years ago

“THEY ARE GOOD”

Helpful Report

Posted 5 years ago

“The Carfax report on the 2001 Corvette Z06 I just bought helped make sure i was not over paying for the car and made sure the car has never been into an accident. Carfax report also showed all the maintenance on the car showing oil changed every 3,000 miles and all general maintenance. Very satisfied with the report. I will always run a carfax report whenever i buy a used car.”

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Posted 5 years ago

“It is the best on the market”

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Posted 5 years ago

“Thanks to Carfax, I was able to avoid buying a car that was in an accident. Thank you.”

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Posted 5 years ago

“What I wanted to know it did not tell me. I knew the car was salvaged. I wanted to know why. It just said that the car had been salvaged.”

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Posted 5 years ago

“Why does a report expire when I have paid for it? Also if I only use one report out of the three I paid for, it would be very nice to have the time to use the remaining two reports go to one year, not 30 days.”

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Posted 5 years ago

“The service helped me buy a one ton used diesel pickup. Saw maintenance and that It had been in a wreck. I was then able to negotiate a price.”

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Posted 5 years ago

“I accidentally clicked multiple reports instead of one. I immediately realized my error. They promptly corrected my error and only billed me for the single transaction. No hassles or delays.”

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Posted 5 years ago

“Good to have history of vehicles”

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Posted 5 years ago

“Great info”

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Posted 5 years ago

“I never got a problem resolved where I paid for three reports tried to use one and asked for additional payments. I want this resolved or my money back. CASE # 09865301”

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Posted 5 years ago

“It’s been a comfort knowing the history of vehicles that I have been looking to purchase. Thanks to CARFAX, I was able to weed out those vehicles that may not have been a good match for me. It’s been well worth the price.”

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Posted 5 years ago

“When you need accuracy and honesty, rely on CARFAX. The one to turn to for automotive purchase security.”

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Posted 5 years ago

“Totally inaccurate. Rip off.”

Helpful Report

Posted 5 years ago

“Doesn’t give you full history.”

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Posted 5 years ago

“You are a rio off no good swiindle”

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Posted 5 years ago

“Its an amazing way to keep a track of a vehicle performance”

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Posted 5 years ago

“Grateful to be able to use CARFAX when considering purchasing a car.”

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Posted 5 years ago

“Good history of the car. My mileage usage has changed and they send me reminders on the old used rates.”

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Posted 5 years ago

CARFAX is rated 4.3 based on 2,638 reviews