CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,635 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

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CARFAX 1 star review on 13th November 2024

Carfax Buyback Is A Joke

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carfox is amazing !! Fast , secure, trustworthy web site to find all information at the time to buy a car. I recommend 100%”

Helpful Report

Posted 9 years ago

“I have used CarFax several times when looking to purchase different cars for sale. It has been a very valuable tool in picking the right vehicle. I urge everyone to get the CarFax report before buying a car so they can have peace of mind, knowing they bought a sound investment.”

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Posted 9 years ago

“The only thing carfax did for me was send frauds to try to steal my car. I did not get one ligitimate offer thru them.”

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Posted 9 years ago

“I bought a van that Car Fax seems to not know that it must have been totaled and not reported. I have since found broken glass in the rear hatch door and after a more detail look the front end has bar under the radiator is bent now radiator fluid is leaking.”

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Posted 9 years ago

“Carfax is indispensable tool for people buying used cars. I had to look for over 150 cars to buy one for me. There is a lot of fraud in used cars and Carfax helps to fox those dishonest people. It also helped in judging the good price for a car based upon the maintenance history. The maintenance patterns and the mileage histories are essential to gauge a used car. In the end, I would say if you are buying any used car, please get a carfax. Its only $55.0 unlimited account (license plates with 5 VINs) that would save you around $5-10 K. I hope that Carfax would extend unlimited $55.0 account for VINs also.”

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Posted 9 years ago

“I just bought a 1987 GMC Caballero. I used Carfax to give me valuable information on the vehicle prior to my purchase. the information provided by Carfax saved me an extra $1000 in the purchase price. Thanks Carfax!!”

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Posted 9 years ago

“Best running car”

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Posted 9 years ago

“I looked at a great price, low mileage pickup truck at a bad reputation dealership. The vehicle ran and looked great but I did not trust the sales team. They would not get a CARFAX for me, so I ordered one on my own dime. The information on the CARFAX showed the vehicle was regularly maintained by a reputable shop. I called the shop and they filled me in on all of the maintenance and said it was a good vehicle. I bought the truck, and it turned out to be a diamond in the rough. I wouldn't have had the confidence to buy the truck without the information CARFAX provided. Thanks!”

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Posted 9 years ago

“I was going to look at a Tacoma pickup. I ran a car fax and it had 3 owners. The seller tried to tell me he was the only owner and the odometer didn't work”

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Posted 9 years ago

“A few times in purchasing cars I was like deadlocked because I didn't know or had a doubt about whether to buy the car , carfax either confirmed my doubt or thought of whether to buy the car or not . Today I like to carfax the car im buying and wont buy a car without the carfax because its so informative .Would like to thankyou carfax .”

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Posted 9 years ago

“Carfax is a valuable service that everybody should have if they are shopping for a used car. It has saved me tons of headaches and given me great information on how the vehicle was maintained and what types of owners it had.”

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Posted 9 years ago

“It amazed me how many cars listed for sale have been involved in accidents! Carfax gave me that information, some maintenance records, along with info on any remaining warranties on the cars I looked at. Carfax is a very valuable tool!”

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Posted 9 years ago

“Used car-fax and appreciated that it indicated the vehicle which I was planning to purchase had no odometer issues. Immediately after purchase I realized the odometer in my vehicle in fact did not work. The reported mileage was one of the most important factors informing my decision to purchase. If I had not used Car-fax I suspect I would have been more thorough vetting the vehicle. I was lulled into a sense of comfort and trust by Car-fax that did not serve me well.”

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Posted 9 years ago

“Was so great to go into my car search informed! I was able to narrow down and shop with confidence.”

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Posted 9 years ago

“Por su rápida respuesta a mis solicitudes GRACIAS”

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Posted 9 years ago

“I was looking to buy an suv, after checking here and there, I found a 2003 nissan murano on Craigslist, very good condition, good price and low miles, so, before buying it, I checked the record on CARFAX, it really helped me to take a look of the car's history, it was a clean title car, no accidents at all, 2 previous owners, who drove the vehicle very low mileage average per year, besides all the maintenance record's... I have almost 3 months with my car with zero problems, Thanks to CARFAX! I'm glad I checked it out before buying a used car. Hector”

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Posted 9 years ago

“I was in the market for an Infiniti G35 and was about 5 minutes from buying but the carfax on it was a little sketchy and I just couldn't do it. I ended up getting a Subaru WRX for way cheaper way better condition and a clean carfax. Carfax is great and I really wouldn't buy a car without looking at it. -Rob”

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Posted 9 years ago

“CARFAX greatly helped me in my last purchase of a Prius. The Prius was located in another town and the owner originally purchased the vehicle from a dealer in the SF Bay area. The seller had since moved to NYC, leaving her father to sell her Prius. The information provided by CARFAX was timely and instrumental in connecting the dots to validate all the important information I was looking for. Great source of information!”

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Posted 9 years ago

“I am very happy to get the history from carfax and it helps to for the right car thanks a lot”

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Posted 9 years ago

“I didn't know what car to buy, but CARFAX helped me a lot to decide. It is always good to have a great backup, and it is so good when the actual situation of buying a car is so stressful. I would always go with CARFAX as it is an awesome service, again and again.”

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Posted 9 years ago

CARFAX is rated 4.3 based on 2,635 reviews