CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,635 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

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CARFAX 1 star review on 13th November 2024

Carfax Buyback Is A Joke

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was leary about buying a used vehicle. This service gave me peace of mind that there were no serious issues with vehicle. Was local bought and serviced regularly! Well worth the money I spent!”

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Posted 9 years ago

“Carfax saved me from buying a Honda Pilot that had been in two accidents. One of these accidents deployed the air bags. I decided to check the Carfax the very morning I was going to march into the dealership and buy the thing. I was ready to go $3000 over my budget and finance it, like an idiot. Also, I checked the Carfax prior to purchasing the car I did end up with (a Mercury Monterey mini-van) and it was dead clean. Carfax is worth every penny you spend on it.”

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Posted 9 years ago

“I've had a 1993 Corrado for 15yrs. Unfortunately, it was involved in some accident(S) prior to my purchase. I finally was ready to replace it with another 93-94 Corrado. I looked for months. Carfax helped me sort the maybes into possibles and "no's". I finally found one 1900miles away in NJ. I flew there, owner picked me up, I inspected it, test drove it, and traded cashier's check for the keys. I drove it all the way back to CO...with no issues. Remarkable for a 22yr old car. Thanks CarFax!”

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Posted 9 years ago

“I was going to buy a 2004 Toyota Camry thats was listed to have 125,000 miles. I got the CARFAX and found out that the Ododmeter had been tampered with!!! That saved me from buying a Lemon!!!!! Thank you CARFAX”

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Posted 9 years ago

“I had 2 16-year old, an 18-year old and 23-year old grandchildren looking for cars within the last couple of months. Of course, they are not looking in the new car market with the limited financing available. Carfax was the deciding factors in each case for the 'best' car for each. It helped to weed out some questionable buys, and floated some exceptional ones to the top of the pile. (It also helped in deciding the best price for each as well.) In the future, when the next group of grandchildren are looking for their first cars, I will definitely use this service again. Thank you.”

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Posted 9 years ago

“Carfax was instrumental in me NOT buying two cars and in easily making the decision to buy another. I was able to determine the car that I bought was a good a deal as the ownership and history was exactly how the seller had represented it - unlike the 2 other cars I had considered buying. Thanks Carfax - you made me the FOX in this adventure!”

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Posted 9 years ago

“showed the car and the price I was interested in without any hasle.”

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Posted 9 years ago

“Its the best car records website helps you find all the history done by previous owners in the united States and Canada very cheap price easy to order and way cheaper than carproof Never let me down i recommend carfax to anyone who wants to buy a used vehicle Thanks and enjoy”

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Posted 9 years ago

“I didn't use carfax and I wish I did. My car had a rebuilt and flood damaged title. But runs well. Use carfax. it's the best”

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Posted 9 years ago

“I bought two-month free carfax report package. It helps a lot for me to screening cars. I bought my beloved car very soon after I bought the package.”

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Posted 9 years ago

“When I found a used car with low miles that I could afford on Craigslist it seemed too good to be true. The explanation I received for low miles was the little old lady story. My stepdad suggested I get a CARFAX report. Through yearly inspections the miles were not only accounted for by highlighted as low and I received a CARFAX guarantee! My friend's can't believe what a great deal I got and I bought with confidence from the second owner being able to trace my car's history back to what had to have been a little old lady first owner. I could not be happier with support I got from CARFAX.”

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Posted 9 years ago

“having the history on the car I was going to buy helped a great deal in coming up with the right price and gave me piece of mind the car was well taken care off. I would recommend car fax to a friend as it went above and beyond what I expected as a first time user.”

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Posted 9 years ago

“CARFAX was instrumental in helping me buy/lease my new car. I had originally thought of buying a certified used vehicle but after running the VIN through CARFAX, I found negatives about the car. At that point my husband and I decided it best to look at new vehicles. Although the used vehicle was warrantied, the CARFAX report showed accidents that had damage to vehicle and of course, it was fixed but better safe than sorry.”

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Posted 9 years ago

“Carfax has saved me from buying two wrecked vehicles.”

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Posted 9 years ago

“I honestly love car fax. It's a bit expensive. It in the long run it can save you a lot of money Im from fresno,ca and went down to LA to find a vehicle and a lot of people say the car is good and everything that you want to hear but I mean when you pull up the carfax it doesn't lie. Everything on there is simple and easy to read. I used all my car faxes even let me uncle use it a couple times honestly when I do go car shopping agian I will for sure purchase it agian. So I would say it is worth it. I definitely recommend getting it when you are car shopping even the my carfax ap helps you stay updated with your vehicle that you chose to purchas .”

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Posted 9 years ago

“CARFAX was very helpful in getting me the background check that I wanted on my 2012 Harley Davidson V rod. Got to find out where the bike came from and who owned it. Thanks CARFAX Ray V.”

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Posted 9 years ago

“very good very fast”

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Posted 9 years ago

“Almost buy a 350z but carfax show me the most 350z has problems!”

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Posted 9 years ago

“Very accurate ;-)”

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Posted 9 years ago

“Altho the vehicle has been registered in Canada for 20 years CARFAX could not report it.”

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Posted 9 years ago

CARFAX is rated 4.3 based on 2,635 reviews