CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,634 Reviews

84 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,634 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It gives a detailed report of the car except the damaged report was not well reported”

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Posted 4 years ago

“Very helpful info when car shopping”

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Posted 4 years ago

“I would have like to have more knowledge of accident that was reported as there wasn’t an accident while or since we’ve owned the vehicle”

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Posted 4 years ago

“Just too costly other then that a good thing”

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Posted 4 years ago

“Great, quick, precise information.”

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Posted 4 years ago

“Not always accurate”

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Posted 4 years ago

“Very detailed and worth the money for sure. Thx!”

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Posted 4 years ago

“Reliable information everyone needs when buying or selling vehicles.”

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Posted 4 years ago

“it was incomplete, did not go to present time. stopped 2016, absolutely worthless. i tried on two differnt harleys, at differnt times, both worthless.”

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Posted 4 years ago

“It helped me but, NOT THE WRONG CAR.”

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Posted 4 years ago

“Very helpful, saved me money”

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Posted 4 years ago

“I find 5he darfax reports vert helpful and reliable as I try to determine if I am interested in a vehicle. Carfax reports have saved me time and money in not traveling to see a vehicle that I would not end up purchasing.”

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Posted 4 years ago

“Provides very useful information about the vehicle”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Carfax is an invaluable service.”

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Posted 4 years ago

“There was evidence of prior accident, but Carfax was clear & did not show any accidents.”

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Posted 4 years ago

“Jeep is good, so far so good. I am not to sure of the warrantees and how it works, and where do I take it..... to be serviced....”

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Posted 4 years ago

“Incomplete data”

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Posted 4 years ago

“Worst problem is you cannot talk to anybody and have to wait for an email reply.I was doing a time sensitive deal. There were errors on the report and this jeaporized the transaction. The mistake was corrected after the deal was done but I had to go elsewhere to confirm the error made by Carfax.”