CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,634 Reviews

84 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,634 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

Write Your review

Tell us how CARFAX made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Short time visible.”

Helpful Report

Posted 4 years ago

“Very helpful information”

Helpful Report

Posted 4 years ago

“I like the info but they are too pricey”

Helpful Report

Posted 4 years ago

“I haven't used CARFAX in over a year!”

Helpful Report

Posted 4 years ago

“Great information. Would be nice if Porsche cars noted whether IMG bearing replacement had been done.”

Helpful Report

Posted 4 years ago

“My Carfax vehicle report helped me successfully make a well informed purchase of both my recent automobiles. Data was accurate and easy to interpret. Thank you Carfax. I will definitely use Carfax again in the future.”

Helpful Report

Posted 4 years ago

“Great and useful information, must have it!”

Helpful Report

Posted 4 years ago

“Carfax is helpful but expensive, I suggested to my son that was purchasing his 1st car, to be aware of buying a lemon, so he'll get the vin of the cars/trucks he was interested in and I would get the carfax”

Helpful Report

Posted 4 years ago

“The report on my 2002 Z06 Corvette listed a mileage issue and accident damage on the car. I do not believe either of these issues occurred - you did not list the source reporting these issues. The car is in pristine condition and shows no evidence of high mileage nor any accident damage. I believe these entries are reported in error - wrong vin#. This nearly cost me the sale of the car @ RK Motors in Charlotte, NC this week. I conceded an additional $2000.00 to make the sale happen. Your reports have to show comprehensive information , ie: sources etc when reporting this type of issues. Other online vehicle history reports for my car do not show these issues. In summary I am very unhappy with CARFAX as you have caused me $2000.00 due to your erroneous report. Perhaps you either want to prove the sources and reports of your alleged issues or you want to reimburse my $2000.00. Howard G. Carroll 146 Sunset Drive Sandusky, Ohio 44870 419-351-0349”

Helpful Report

Posted 4 years ago

“Carfax definitely provides valuable information prior to a car purchase. We learned this the hard way once. We had a title issue on a used car bought at a dealership. We ordered the Carfax after the fact and ended up returning the vehicle. So...do your homework by getting the Carfax first!!”

Helpful Report

Posted 4 years ago

“It help me with everything that I need I will use carfax again in the future”

Helpful Report

Posted 4 years ago

“lots of choices.got what i wanted for basically what i wanted to pay,recommend you all the time,stay healthy”

Helpful Report

Posted 4 years ago

“The report had all the RELIABLE info I needed to make a purchase.”

Helpful Report

Posted 4 years ago

“Very helpful in our search for a new vehicle some dealers were very hush hush and car fax uncovered the truth”

Helpful Report

Posted 4 years ago

“Great consumer tool and a MUST for anyone buying a used car”

Helpful Report

Posted 4 years ago

“Carfax helped me to buy my car confidently.”

Helpful Report

Posted 4 years ago

“pulled 6 reports during my shoping...all vehicles were reflected accurately ...im very satisfied”

Helpful Report

Posted 4 years ago

“Car fax has all the fax!! Love this option to know what you are getting!”

Helpful Report

Posted 4 years ago

“correct and timely”

Helpful Report

Posted 4 years ago

“Too expensive for the short amount of time it lasts. Would have to buy again for the same car if I sold my car after a few months”

Helpful Report

Posted 4 years ago

CARFAX is rated 4.3 based on 2,634 reviews