“We ordered checks for our company and things were fine. We received an update email that our checks had shipped. However they didn't really ship out until 6 days later. It will take over 2 weeks to get 1 pack of checks from Chicago to NC. We called to get an explanation and they didn't offer any compensation or even try to explain why we got false information, so we will find another place to purchase in the future.”
Thank you for your feedback!
We received your order on July 4 and we shipped your order the following day on July 5 with the selected standard shipping method; Tracking indicates your order delivered to you on July 13. Resulting in your order being produced and delivered in only 6 Business Days which meets our internal expectations for timely processing and delivery.
Perhaps you may have been needed expedited services which we do offer. Our team is happy to help explain these options when needed and we would look forward to the opportunity to offer this service to you in the future.
“Ordered ledger checks only needed for a new account but needed 4 lines plus. Memo line
Easy as pie to get what I wanted where I wanted
However the order total was almost a hundred bucks and only half the checks fit in the ledger?
So I now have to store the other half of the checks which are very large I think Ithe price for the ledger book should have been half off 30 bucks for any empty ledger binder but I did get everything ok and the checks are cool and correct”
Hello
Thank you for your feedback!
We would like to work with you on learning more and to provide you with a replacement order.
Please contact our Customer Service Team.
P: 708-613-2452
“Web site not easy to use. It seemed to reject tow addresses I have been using for years. Didn't like the format of my phone number but that is the format for their number on the web site. Extra fees and charges were a surprise. Just not as easy to use as other websites”
Thank you for your feedback about your experience.
We understand that the website's usability presented challenges for you, especially when it came to entering your addresses. We apologize for any frustration caused by this issue.
Moreover, we apologize for any surprise you experienced with additional fees and charges. Transparency is important to us, and we strive to ensure all costs are clearly communicated during the ordering process.
Your feedback regarding the website's ease of use in comparison to other platforms is crucial to us. We strive to provide the best user experience possible.
“I would have rated it 5 stars except for the narrow signature lines. We require two signatures. But the service was quicker than expected and the checks look much better than the ones we are using from our previous vendor.”
“I really enjoyed the selection of checks cost and the ease of doing business. I only wished the checks would include a ledger that could be kept. I still like to keep manual records on some accounts along with eletronic.”
