“I ordered a box of personal checks, put my information in and viewed the voided check of the final view of the check with my information before completing the purchase. What do they send me? Deposit tickets only. I ask for a replacement or refund? They say no.”
Thank you for your feedback!
Order details show you order contained only "Personal Deposit Tickets".
We are pleased to see our customer service agent emailed to offer to assist with providing you checks at no charge, simply asking for you to cover the shipping and handling.
We would still like to extend to you this offer and hope to offer you assistance.
Please contact our customer service team.
Ph: 708-613-2452
830-5 M-F CST
“Ordered checks for my business they took over a week to email me saying they needed verification documents that I provided and yet they canceled my order and still hasn't been refunded back! Stay very far away from this company!”
Hello
Our apologies!
Due to the nature of our product line containing very sensitive account information we do often require additional verification to ensure checks are being ordered by the account holder.
We would like the opportunity to discuss the process as well as look into your concern regarding a refund.
Please contact our customer service team.
Ph: 708-613-2452 830-5 CST
“Ordering was straightforward and easy. Our checks came quickly as promised and looked great. The binder we ordered was good quality and exactly what we were looking for.”
“I forgot how hard it is to rip the deposit slip out. It tears to shreds. I wasn't gonna order anymore, then I hoped they would be better, but they're not!”
Dear Colleen,
Thank you so much for taking the time to provide us with your feedback on Carousel Checks. We truly appreciate customers like you who share their experiences with us.
We apologize for the inconvenience you faced with regards to the deposit slip tearing. We understand how frustrating it can be when a product does not meet your expectations.
We would like to assure you that we take your feedback seriously and are constantly striving to improve our products and services. In order to make things better, we would love to hear more about your specific concerns, please contact our customer service team to discuss.
P: 708-613-2452
Thank you,
“I had a easy time with your site however the bank teller station could not read the deposit slip. I bought the deposit slips for my store and I have 2 of them and they are having problems with them. What can I do and I bought a lot of them at the time. Could you please let me know what I should do. Thank you Kodie Tibbles at Bullhead vape LLC”
“The paper quality is slightly thinner for a company check. I paid for quicker delivery but it was not delivered any sooner. I do have some checks that have black smudges at different areas of the checks. I was in a time crunch and needed smaller quantitiy becasue changing company name. I will probably go back to my previous supplier”
“The price for the checks was $45.94. Adding on your charges for tax,handling & shipping the final charge came to $75.95. Good for Carousel but bad for the customer.”
“I write alot of checks and in my last order I found out the quality and craftmanship of the products left alot to be desired. I don't think I will order from Carousel again.”
Dear Claudio,
Thank you for taking the time to share your feedback about your recent experience with Carousel Checks. We sincerely appreciate your honest review and apologize for any inconvenience or disappointment our products may have caused you.
We understand the importance of quality and craftsmanship, especially when it comes to something as crucial as writing checks. We are truly sorry that your last order did not meet your expectations in this regard. Rest assured that we take this matter seriously and are committed to making improvements.
Per a review of your order details we see that you have spoken with our customer service team to discuss resolution of your issue, we appreciate you reaching out.
Thank you again for sharing your valuable insights with us. We are committed to learning from this experience.
