Hello Ernest
Thank you for your feedback and we are sorry to hear you are having this experience!
Please contact our customer service team so we may assist.
Ph: 708-613-2452 M-F 830-5 CST
“You advertised free shipping, then posted almost as much for Handling! That was dishonest and was never shown in any of the order information that I saw!”
Hello Leo
Thank you for your feedback!
Handling fee's are assed per item(s) ordered and are therefore not calculated until you reach the checkout page where they are displayed in your order total . The fee's are are customary in our industry and cover costs associated with shipping your order; including packaging and labeling.
We see you have already spoken with a representative to cancel your order however we would welcome the opportunity to speak with you in the future to ensure you receive the best value!
Kindly contact our customer service team by phone.
Ph: 708-613-2452 M-F 830-5 CST
Hello William
Thank you for your feedback!
We would like the opportunity to make this right, kindly call our customer service team.
Ph: 708-613-2452 M-F 830-5 CST
“Very bad non cooperative , don’t understand the issues , if no understand how can solve problems , charge the money but don’t do what is right for client , they need better people who are working to make better name of there business then money , I gave 2 different accounts to print checks which they printed wrongly and even they print checks again but they only print one account , second one they never printed the checks of other account . Thanks .”
Hello Anser
Thank you for your feedback!
We show you ordered online for 2 separate business checking accounts, order details are saved to a file and sent directly to our printing presses requiring no human touch; as such we print exactly what is provided to us by the customer.
We do show that you spoke with an agent who provided follow up assistance and if there is still any confusion on the resolution of your order we would like an opportunity to discuss and offer correction.
Please contact our team at: 708-613-2452 M-F 830-5 CST
“I forgot how hard it is to rip the deposit slip out. It tears to shreds. I wasn't gonna order anymore, then I hoped they would be better, but they're not!”
Dear Colleen,
Thank you so much for taking the time to provide us with your feedback on Carousel Checks. We truly appreciate customers like you who share their experiences with us.
We apologize for the inconvenience you faced with regards to the deposit slip tearing. We understand how frustrating it can be when a product does not meet your expectations.
We would like to assure you that we take your feedback seriously and are constantly striving to improve our products and services. In order to make things better, we would love to hear more about your specific concerns, please contact our customer service team to discuss.
P: 708-613-2452
Thank you,
“I write alot of checks and in my last order I found out the quality and craftmanship of the products left alot to be desired. I don't think I will order from Carousel again.”
Dear Claudio,
Thank you for taking the time to share your feedback about your recent experience with Carousel Checks. We sincerely appreciate your honest review and apologize for any inconvenience or disappointment our products may have caused you.
We understand the importance of quality and craftsmanship, especially when it comes to something as crucial as writing checks. We are truly sorry that your last order did not meet your expectations in this regard. Rest assured that we take this matter seriously and are committed to making improvements.
Per a review of your order details we see that you have spoken with our customer service team to discuss resolution of your issue, we appreciate you reaching out.
Thank you again for sharing your valuable insights with us. We are committed to learning from this experience.
