“Received checks in a timely manner. The checks looked great. The only thing that I have noticed was that some of the checks (not a lot at all) have an ink blotch on them from the printing process. The blotch was near the edge of the checks so it didn't hinder any information that was to be printed on said checks.”
Hi Leslie,
I hope you’re doing well! Upon reviewing your order, I noticed that it was placed online. When orders are submitted online, the information provided is sent directly to our printing presses, and we print exactly what is entered.
In the future, if you ever need assistance with an online order, please don't hesitate to reach out to us. We’d be more than happy to help ensure everything is just as you need and get any new checks sent out to you promptly.
Thank you for your understanding, and we appreciate your business!
Best regards,
Carousel Checks
“I love the personalized checks... seeing my pets makes me smile as I write a check. However, only 4 stars, because the ink/print color used to be darker... the last couple of orders have been a bit washed out.”
“I have ordered checks from Carousel for 2 accounts for many years. I have never had a problem. One of the best things is that the order arrives timely! One thing, so many of the checks are colorful and beautifut,but I have found that they are too dark. Therefore I cannot use those beautiful colored checks.
Can you not make colorful checks that are not so dark so that the ink shows up?
From a satisfied customer.”
Hello Debra,
Thank you for your feedback. I have reviewed your order, and I noticed that the shipping and handling amount was actually less than the cost of the checks themselves.
Please give us a call, and we will be happy to clarify the charges for you. Our customer service team is available Monday through Friday from 8:30 AM to 5:00 PM CST. You can reach us at 708-613-2452, Option 1.
Thank you, and we look forward to assisting you!
Best regards,
Carousel Checks
“Ilove my personal photo checks. It is a way for me to remember my beloved pet who passed away
several years ago. The checks are a constant visual for me. Thank you.”
