“When coming home, I was not overly impressed, the shower head had not been wiped down and still had the timescale tips on the end, nor did I think that the tiles in the grey showroom had been properly cleaned.
There were a number of skirting boards that had not been hovered, there is a brush on the hover, so easily done.
The window sill behind the master bedroom had also not been wiped down.
There had been a spoon used for coffee in the morning that had been left on the side from the morning coffees, which had not been put in the dishwasher.
I had stated from the beginning my main focus was the bathrooms to be cleaned.
The fact that you had originally quoted 15 hours cleaning required and to receive the level of cleaning that we did I am appalled with the outcome.
Then the fact that we had confirmed only two people in for 3 hours each, I was not impressed having paid £84 to receive that level of cleaning that hadn't been done.”
“Carpet and oven cleaned nicely. However date was changed by them and confusion over what needed doing despite emails with all information.
As we’d already left the property, keys were collected from the agency. Unfortunately despite knowing we wouldn’t be going back, a lot of mess/muck was left in the kitchen sink, bathroom sink and shower tray. This meant the agency would need to charge us to get a cleaner out, leaving us out of pocket.”
