Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,455 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 18th December 2024

Trudi Boutwell

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The subscription box was just what I needed a wee taste of home to my adopted home of Australia So well packed and loved everything it box number 1 and can’t wait to receive next one”

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Posted 3 years ago

“Excellent service. Products are well packed. Fast delivery. I was so impressed with the quality of the products,that I made further orders. Now one of my favourite online shops.”

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Posted 1 day ago

“Quality merchandise, delivered on time and as advertised. Who could ask for more?”

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Posted 1 day ago

“My son is a huge guiness fan and I ordered him pint glasses that were engraved with his name for Christmas. He absolutely loved them and thought it was cool that they came all the way to the states from Ireland. Awesome gift, fast shipping and a wonderful product. Couldn't be happier.”

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Posted 3 days ago

“Absolutely loved shopping on this website. I was able to pick some special gifts at affordable prices. Items came exactly when promised (even during the busiest time of year). All my purchases were excellent items. All my family were thrilled with their gifts 🎁 💕”

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Posted 6 days ago

“I ordered jumpers for the Christmas they arrived in time and were really good quality . I realised that I needed one more - it was very closer to Christmas and the delivery deadline was gone ; I emailed the company - they were so nice and new jumper arrived the next day ; I really appreciated that gesture. Totally recommend this company and a big Thanks ! Happy new Year!”

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Posted 6 days ago

“photo du magnet commandé absolument pas contractuel du magnet reçu, des défauts et des décalages de peinture sur tous les éléments, et l'élément principal (le chariot) peint en noir foncé comme si il avait été fait au marqueur indélébile, très déçu”

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Posted 6 days ago

Cher William, Merci de nous avoir fait part de vos commentaires concernant votre récente commande chez Carrolls Irish Gifts. Nous sommes désolés d'apprendre que le produit que vous avez reçu ne répondait pas à vos attentes et qu'il présentait des défauts. Nous comprenons à quel point il est décevant de recevoir un article qui ne correspond pas à ce que vous aviez imaginé. Votre retour est précieux car il nous aide à identifier des domaines d'amélioration pour garantir la qualité de nos produits. Sachez que nous prenons votre expérience très au sérieux. Si vous souhaitez discuter davantage de votre situation ou explorer des solutions, n’hésitez pas à nous contacter customercare@carrollsirishgifts.com Merci encore d'avoir pris le temps de partager vos impressions. Cordialement, Carrolls Irish Gifts

Posted 4 days ago

“Longer to receiv than expected”

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Posted 1 week ago

“Great product silver frame for our Christmas tree set off a picture of our beloved and missed Springer Spaniel”

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Posted 1 week ago

Dear Reviewer, Thank you so much for your heartfelt 5-star review of Carrolls Irish Gifts! We are delighted to hear that our silver frame beautifully showcases a cherished picture of your beloved Springer Spaniel. It's a true honor to be a part of your holiday memories and celebrations. Your kind words inspire us to continue providing products that bring joy and warmth to our customers' homes. We look forward to serving you again in the future! Wishing you all the best! Sláinte!

Posted 1 week ago

“Turned around a peronalised gift in no time, in plenty of time for Christmas. Excellent service”

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Posted 1 week ago

“Les produits sont de belle qualité et pour les caramels ils sont très bons”

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Posted 1 week ago

“I ordered 5 of these hampers to be sent to England as Christmas presents. I added a greeting note so the recipient would know who sent them. One person rang to ask was it me and another sent me a note saying they thought it might be me. How embarrassing. I will never order from here again.”

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Posted 1 week ago

Dear Customer, Thank you for sharing your feedback regarding your recent order with Carrolls Irish Gifts. We appreciate you bringing this matter to our attention, even though we regret to hear about your experience. We completely understand how important it is for gifts to be personalized and clearly communicated, especially during the holiday season. It's unfortunate that the recipients were unsure about who sent the hampers, and we sincerely apologize for any embarrassment this has caused you. Your feedback is invaluable in helping us improve our services and ensure that this does not happen in the future. Please know that we take your concerns seriously, and we appreciate your insights. If there is anything we can do to make this right for you, please don’t hesitate to reach out. Warm regards, Carrolls Irish Gifts

Posted 1 week ago

“Great service, especially over the Christmas break. My order arrived within days. I was also impressed by their website.”

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Posted 1 week ago

Dear Susan, Thank you so much for your amazing 5-star review of Carrolls Irish Gifts! We're thrilled to hear that you received great service, especially during the busy Christmas period. It's wonderful to know that your order arrived promptly and that you found our website impressive. Your kind words inspire us to keep delivering the best shopping experience possible! We can't wait to welcome you back for your next visit. Wishing you all the best! Sláinte!

Posted 1 week ago

“This item is exquisite. Fast shipping and friendly service.”

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Posted 1 week ago

“Super Products, great quality, reasonable pricing and very efficient quick delivery even at Christmas time”

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Posted 1 week ago

Dear Elaine, Thank you for your fantastic 5-star review of Carrolls Irish Gifts! We’re thrilled to hear that you are pleased with our products and the quality we strive to deliver. It's great to know you found our pricing reasonable and appreciated our quick delivery, especially during the busy Christmas season. Your satisfaction is our top priority, and your kind words motivate us to keep providing the best service possible. We can’t wait to see you back for your next visit! Wishing you all the best! Sláinte!

Posted 1 week ago

“Bought as a gift for a friend. The quality is excellent. She loves it.”

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Posted 1 week ago

“Well, I ordered the wrong size Ireland Rugby shirt, so had to reorder and pay more shipping & handling to get shirt in time for Christmas. Now, after (3+) weeks of sending shirt back with more shippping & handling charges, I have not been reimbursed yet….so hoping soon!!”

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Posted 1 week ago

Dear Karen, Thank you for taking the time to share your experience with us in your 3-star review. We sincerely apologize for the inconvenience you've faced regarding the size exchange and the delays in reimbursement. Your feedback is important and helps us identify where we can improve. Rest assured, our team is looking into your situation, and we hope to have it resolved for you soon. We truly appreciate your patience and understanding. Thank you for choosing Carrolls Irish Gifts, and we hope to serve you again under better circumstances. Warm regards, Carrolls Irish Gifts Team

Posted 1 week ago

“Small order but still received great service and delivery”

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Posted 1 week ago

“I very much appreciate Carrolls Irish Gifts for their wonderful service. I received my ornaments in time for Christmas ♥️ Their service was very much appreciated!!”

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Posted 1 week ago

Dear Ann, Thank you for your wonderful 5-star review of Carrolls Irish Gifts! We're so glad to hear that you received your ornaments in time for Christmas and truly appreciate your kind words about our service. Your satisfaction means the world to us, and we’re thrilled that we could help make your holiday season special! We look forward to welcoming you back for your next order. Wishing you all the best! Sláinte!

Posted 1 week ago

“The item I ordered was given as a gift, shipped directly to the recipient's home, so I haven't actually seen the item myself. Website was easy to navigate though, with a good variety of items to choose from. Item was shipped within Ireland, seems to have been done so quickly and efficiently, though I don't know whether it was delievered by courier or postal system.”

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Posted 1 week ago

Dear Sean, Thank you for your wonderful 5-star review of Carrolls Irish Gifts! We're delighted to hear that you found our website easy to navigate and that you appreciated our variety of items. We strive for efficient shipping, and it's great to know that your gift was sent quickly within Ireland. We hope the recipient enjoys their special surprise! Your feedback is invaluable to us, and we look forward to serving you again in the future! Wishing you all the best! Sláinte!

Posted 1 week ago

“My merchandise is excellent. Delivery was good.”

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Posted 1 week ago

Dear Sharon, Thank you for your amazing 5-star review of Carrolls Irish Gifts! We are delighted to hear that you found your merchandise to be excellent and that the delivery met your expectations. Your positive feedback means so much to us, and we strive to provide the best experience for our customers. We look forward to welcoming you back for your next order! Wishing you all the best! Sláinte!

Posted 1 week ago

Carrolls Irish Gifts is rated 4.6 based on 7,455 reviews