Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,373 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

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“The subscription box was just what I needed a wee taste of home to my adopted home of Australia So well packed and loved everything it box number 1 and can’t wait to receive next one”

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Posted 3 years ago

“Quality was excellent price was very good and considering it had to come from Dublin was surprised how quick it arrived”

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Posted 5 days ago

Dear John, Thank you for your incredible 5-star review of Carrolls Irish Gifts! We're so pleased to hear that you were happy with the quality of our products and found our prices to be very reasonable. It's great to know that your order arrived quickly from Dublin, as we strive to ensure a smooth and efficient delivery process. We truly appreciate your support and look forward to serving you again soon! Sláinte!

Posted 5 days ago

“Lovely products, really easy and straightforward ordering. Clear communication and quick dispatch and delivery.”

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Posted 6 days ago

Dear Theresa, Thank you so much for your fantastic 5-star review of Carrolls Irish Gifts! We're delighted to hear that you found our products lovely and that the ordering process was easy and straightforward. Clear communication and prompt dispatch are our priorities, and it's wonderful to know we met your expectations. We appreciate your support and look forward to serving you again soon! Sláinte!

Posted 5 days ago

“Thank you for your order. Always very happy.”

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Posted 1 week ago

“I ordered the White Guiness Beer sweater and looks really nice on my brother. I would say true to size. Great for the holidays”

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Posted 1 week ago

Dear Rachelle, Thank you so much for your wonderful 5-star review of Carrolls Irish Gifts! We're thrilled to hear that the White Guinness Beer sweater looks great on your brother and that you found it to be true to size. It sounds like the perfect addition to your holiday celebrations. We appreciate your support and look forward to serving you again soon! Sláinte!

Posted 5 days ago

“I was recently in Ireland and saw several Carrolls shops. I shopped in a few but, didn't get everything I wanted. They had so many things I wanted but, limited room in my suitcase. I will definitely shop here again.”

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Posted 1 week ago

Dear Jean, Thank you so much for your delightful 5-star review of Carrolls Irish Gifts! We're thrilled to hear that you enjoyed your shopping experience in our stores in Ireland. It's wonderful to know you found so many items that caught your eye! We certainly understand the challenge of limited suitcase space. We can't wait to welcome you back for your next shopping spree with us! Sláinte!

Posted 5 days ago

“Snabb leverans och bra kommunikation”

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Posted 1 week ago

Dear Maria, Tack så mycket för din fantastiska 5-stjärniga recension av Carrolls Irish Gifts! Vi är glada att höra att du uppskattade den snabba leveransen och den goda kommunikationen. Din feedback betyder mycket för oss, och vi ser fram emot att få chansen att betjäna dig igen snart! Sláinte!

Posted 1 week ago

“Pleased so far with the items I have purchased and items I've returned for a refund.”

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Posted 1 week ago

Dear Jordan, Thank you for your fantastic 5-star review of Carrolls Irish Gifts! We’re so pleased to hear that you are happy with your purchases and the return process. Your feedback is invaluable to us, and we strive to ensure a seamless experience for all our customers. We look forward to serving you again in the future! Sláinte!

Posted 1 week ago

“Very good service”

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Posted 1 week ago

“I was pleasantly surprised to receive my items so quickly. I don’t recommend ordering chocolate bars to be delivered to the US though. I only ordered two as a trial and they arrived in poor shape. The mail service is to blame for that.”

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Posted 1 week ago

Dear Cindy, Thank you for your wonderful 5-star review of Carrolls Irish Gifts! We’re thrilled to hear that you were pleasantly surprised by the quick delivery. We're sorry to learn about the condition of the chocolate bars during transit. We understand how frustrating that can be and appreciate your understanding. Your feedback is important to us, and we'll certainly take it into consideration for future improvements. We look forward to serving you again soon! Sláinte!

Posted 1 week ago

“Great quality”

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Posted 1 week ago

Dear Maria, Thank you for your amazing 5-star review of Carrolls Irish Gifts! We are delighted to hear that you found our products to be of great quality. Your kind words inspire us to continue providing the best for our customers. We look forward to welcoming you back soon! Sláinte!

Posted 1 week ago

“Fine, fast service to Italy”

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Posted 2 weeks ago

“Very fast delivery. Well packaged. Lovely item.”

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Posted 2 weeks ago

Dear Lynne, Thank you for your lovely 5-star review of Carrolls Irish Gifts! We're delighted to hear that your order arrived quickly and was well-packaged. It's wonderful to know that you are pleased with your item. Your support means so much to us, and we can't wait to have the pleasure of serving you again!

Posted 2 weeks ago

“Lovely products at good pricing, excellent service!”

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Posted 2 weeks ago

Dear Ray, Thank you so much for your wonderful 5-star review of Carrolls Irish Gifts! We're thrilled to hear that you love our products and found them to be well-priced. Our goal is to provide excellent service to all our customers, and it’s always great to know we’ve met that standard for you. We truly appreciate your support and look forward to welcoming you back soon! Sláinte!

Posted 2 weeks ago

“Shipment was received in a timely manner and packaged nicely. It was so nice to order items that I wish I had purchased when I was in Ireland.”

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Posted 2 weeks ago

Dear Valued Customer, Thank you for your fantastic 5-star review of Carrolls Irish Gifts! We are so glad to hear that your shipment arrived promptly and was beautifully packaged. It’s really wonderful that you found items from us that remind you of your time in Ireland. We appreciate your support and can't wait to serve you again soon! Sláinte!

Posted 2 weeks ago

“You had exactly what I wanted and it was shipped very quickly.”

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Posted 2 weeks ago

Dear Valued Customer, Thank you for your wonderful 5-star review of Carrolls Irish Gifts! We're thrilled to hear that we had exactly what you wanted and that your order was shipped quickly. We take pride in our selection and efficiency, and it's fantastic to know that we've met your expectations. We truly appreciate your support and look forward to serving you again in the future! Sláinte!

Posted 2 weeks ago

“Hi Carrolls Irish Gifts. I am an Ulsterman liv3ing in New Zealand for the past 11 years. I am a regular customer and 1005 satisfied with your products - especially the Donegal Tweed Caps (been buying these for my friends here) One small compaint- regading your website - You kindly sent me adiscount voucher - but when I went to use it ith my previous purchase - your payment pag3 3ould not accep it. - John Walker”

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Posted 2 weeks ago

Dear John, Thank you so much for your fantastic 5-star review of Carrolls Irish Gifts! We’re absolutely delighted to hear that you, as an Ulsterman living in New Zealand, are a regular customer who is completely satisfied with our products, especially the Donegal Tweed Caps. We truly appreciate your feedback regarding the discount voucher and sincerely apologize for the inconvenience. Our team is constantly working to enhance the website experience, and we’ll certainly take your comments into consideration. Thank you for your continued support, and we look forward to serving you again soon! Sláinte!

Posted 2 weeks ago

“I would have really liked to give you a good review. Your range is great and I placed an order that should have been a gift for a dear old lady. But in your E-Mail you said "We would love to hear your feedback on our service" So, there you go. Unfortunately, my package hasn't arrived at all and when I asked over a week ago, I was told that FedEx had handed the package over to a local courier in Germany and that it was no longer trackable. I was reimbursed for delivery costs, but what does that help? I asked more times and finally asked to cancel the order, because it's to late anyways. But for almost a week customer service has stopped responding at all. Nothing will happen with the gift and I am very dissatisfied. I also tell you what I expected: I would have expected my order to be sent express a second time. Then I could have received it in time. If you want to check my case, it's request #816137”

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Posted 3 weeks ago

Dear Customer, Thank you for your feedback regarding your order with Carrolls Irish Gifts. We genuinely appreciate you taking the time to share your thoughts, even though your experience has not been as we aim for. We are truly sorry to hear that your package has not arrived. It's disappointing for us to learn about the delay in your order and the challenges you faced with tracking it. We understand how important it is for gifts to arrive on time, especially for special occasions. Please rest assured that your concerns are important to us. I can see you have since been in touch with our customer service and been issued a refund for the order. Thank you once again for your feedback and for giving us the opportunity to address these issues. Warm regards, Carrolls Irish Gifts

Posted 2 weeks ago

“Since finding this store in Ireland, we have placed several orders after returning to the USA and have been completely happy with the items received. The products are of good quality, and because most are not available (made in USA) they are unique.”

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Posted 3 weeks ago

Dear Laura, Thank you for your amazing 5-star review of Carrolls Irish Gifts! We’re absolutely delighted to hear that you’ve enjoyed your shopping experience with us since discovering our store in Ireland. It’s wonderful to know that our unique, high-quality products resonate with you, especially since they aren’t easily found in the USA. We’re grateful for your continued support and can’t wait to assist you with your next order! Sláinte!

Posted 2 weeks ago

“Top service🤩👍🏻”

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Posted 3 weeks ago

Dear Renata, Thank you so much for your amazing 5-star review of Carrolls Irish Gifts! We're delighted to hear that you had a top-notch experience with our service. Your satisfaction means the world to us, and we strive to provide the best for our customers. We truly appreciate your support and can't wait to have the pleasure of serving you again soon! Sláinte!

Posted 2 weeks ago

“This scarf is really nicely crafted. Colors are vibrant. Material is soft and comfortable. I really like it and it compliments outfits nicely. Highly recommend.”

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Posted 3 weeks ago

Dear Ann, Thank you for your wonderful 5-star review of Carrolls Irish Gifts! We are thrilled to hear that you love the scarf and find it nicely crafted with vibrant colors. It’s fantastic that it complements your outfits so well and feels soft and comfortable. Your recommendation means so much to us! We can’t wait to help you find more beautiful items in the future. Sláinte!

Posted 2 weeks ago

Carrolls Irish Gifts is rated 4.6 based on 7,373 reviews