Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,372 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

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“Carrolls Irish Gifts has an amazing selection of items. I have purchased food items on multiple occasions and they are packed well and arrive quickly in great condition. Definitely recommend your company!”

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Posted 1 year ago

“Super customer service. Received my order very promptly. Packed so nothing was damaged. I appreciate all the good service. Thank you”

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Posted 1 year ago

“Prompt delivery. Gift exactly what I ordered.”

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Posted 1 year ago

“I was so happy to find the mugs I was looking for! And they got here FAST! Thank you! While I was buying te mugs on my list, I found another one I had to have, too! Great inventory, great service!”

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Posted 1 year ago

“Nice t-shirt with good quality of material and good price.”

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Posted 1 year ago

“Love love love”

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Posted 1 year ago

“Everything is good Thank you”

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Posted 1 year ago

“Love all my items I ordered”

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Posted 1 year ago

“Everything I have purchased both online and in the store, is exceptional quality.”

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Posted 1 year ago

“Excellent service speedy delivery and I got just what I wanted.”

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Posted 1 year ago

“There's no problem. I'm totally satisfy like each time.”

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Posted 1 year ago

“Absolutely delighted with my purchases and super efficient service.”

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Posted 1 year ago

“Excellent service,fast delivery and really nice products.”

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Posted 1 year ago

“I bought the best mugs—one for me, one for my sister. We love them. Easy ordering; fast delivery. I will definitely shop here again.”

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Posted 1 year ago

“Easy website to use, prompt and safe delivery of fragile items Thank you”

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Posted 1 year ago

“Everything is good”

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Posted 1 year ago

“I've ordered glasses from Carroll's a couple times now. They always arrive quickly and carefully wrapped to prevent damage. Can't ask for more!”

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Posted 1 year ago

“Overall the experience was terrible, long story short don't expect express delivery if you pay for it. The gift card/note wasn't included so the person it was intended for hadn't a clue who it was from. Not all items you see in the picture is included in the hamper(which isn't a hamper but a box) I dealt with 2 women in customer service, one was lovely and very helpful the other I found quite cheeky. Overall I would never put myself through that stress again. Very disappointed in the whole experience.”

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Posted 1 year ago

Hi Carol, I am sorry to hear that you are unhappy with your experience. I can see you have been refunded. We are working on being better at our logistics front, especially in issues like these and will make sure to improve in this area. If there's anything else we can do to help, please let us know. My sincere apologies for the overall inconvenience caused throughout.

Posted 1 year ago

“Very fast and efficient, thank you”

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Posted 1 year ago

“Great customer service. New order arrived, but slippers (XL) didn’t fit..too small. When informed there no larger sizes, representative credited my acct and said I should keep and give to someone else.”

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Posted 1 year ago

Carrolls Irish Gifts is rated 4.6 based on 7,372 reviews