Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,370 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

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“The items arrived safe and sound ( I ordered breakables.) I lived in Galway for a while and I miss all things Irish. Everything is exactly as I expected. Thanks for a wonderful experience.”

Helpful Report

Posted 6 months ago

Dear Stacey, Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you had a wonderful experience with us. We're delighted to know that your items arrived safe and sound, especially considering you ordered breakables. Your satisfaction is our top priority, and we're glad we could provide you with everything you expected. It's heartwarming to hear that you miss all things Irish, particularly since you lived in Galway for a while. We hope that our products help bring a piece of Ireland back into your life, evoking cherished memories and delighting you every time you use them. Once again, thank you for your glowing review. We look forward to serving you again in the future. Sláinte! Warm regards, Carrolls Irish Gifts Team

Posted 6 months ago

“Quick shipping from across the pond. Love the Irish Soda Bread. Now you will be hearing from my brother. He loved it too!!”

Helpful Report

Posted 6 months ago

Dear Mary, Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We're absolutely thrilled to hear that you enjoyed your shopping experience with us. Quick shipping from across the pond is our top priority, and we're delighted that you received your order promptly. We're especially glad that you love our delicious Irish Soda Bread! Your kind words mean a lot to us. It's fantastic to know that your brother also enjoyed our soda bread, and we can't wait to serve him as well. We deeply appreciate your loyalty as a customer and we look forward to providing you both with more delightful Irish treasures in the future. Once again, thank you for choosing Carrolls Irish Gifts. We're truly grateful for your support!

Posted 6 months ago

“The best chocolate ever and delivery was quick and efficient!”

Helpful Report

Posted 6 months ago

Thank you so much for your amazing 5-star rating! We truly appreciate your support and for choosing Carrolls Irish Gifts. We're absolutely thrilled to hear that you found our chocolate to be the best ever and were impressed with our quick and efficient delivery service! Your loyalty as a customer means the world to us, and we promise to continue providing you with the best products and exceptional service that you deserve. Thank you again for your kind words and for being a part of the Carrolls Irish Gifts family. We can't wait to serve you again soon!

Posted 6 months ago

“Impeccable customer service and beautiful Aran Knitwear as always!”

Helpful Report

Posted 7 months ago

Dear Rebecca, Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We greatly appreciate your positive feedback. Impeccable customer service and beautiful Aran Knitwear are what we constantly strive to provide, so we're thrilled to hear that we met your expectations once again. We hope you continue to enjoy our products and services, and we look forward to serving you in the future. Should you have any further inquiries or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Carrolls Irish Gifts!

Posted 6 months ago

“Quality! Quality! Quality! Very pleased with my flat caps! This is the second time I’ve purchased from Carrolls Irish Gifts.”

Helpful Report

Posted 7 months ago

Thank you so much, Jeremy, for your amazing 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you are satisfied with your experience and that you love our flat caps. Quality is our top priority, and we are glad it reflected in your purchase. We truly appreciate your continued support, and we hope to serve you again soon. Cheers to many more excellent shopping experiences with Carrolls Irish Gifts!

Posted 6 months ago

“No complaints. Everything arrived in order. Will order again!”

Helpful Report

Posted 7 months ago

Thank you, Tracy, for your exceptional 5-star rating of Carrolls Irish Gifts! We truly appreciate your feedback and are delighted to hear that you had a great experience with us. We're glad that everything arrived in order and that you have no complaints. We look forward to serving you again in the future. Thank you for choosing Carrolls Irish Gifts!

Posted 6 months ago

“Shopped at the store in Galway. My husband wanted another hat. So I ordered 2. Will be back in october”

Helpful Report

Posted 7 months ago

Dear Patricia,Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We're glad to know that you shopped at our store in Galway and that your husband found another hat he liked. It's always a pleasure to help our customers find the perfect items they're looking for. We hope the two hats bring him joy and become cherished additions to his collection.

Posted 6 months ago

“Bought glasses which arrived very quickly (couple of days). Very well packaged and the quality of the glass was top class. Easy to order and service from Carroll’s is excellent. Highly recommended”

Helpful Report

Posted 7 months ago

Dear Angela, Thank you so much for your amazing five-star rating of Carrolls Irish Gifts! We are thrilled to hear that you had a fantastic experience with us. We're glad that your glasses arrived promptly, and it's great to know that they were well-packaged and of top-class quality. Our team strives to ensure that every aspect of your order exceeds your expectations. We appreciate your kind words about our ordering process and the excellent service you received from Carroll's. Your recommendation means the world to us! Thank you for being a loyal customer. We truly value your continued support and look forward to serving you again in the future.

Posted 6 months ago

“Awful customer service. No one on the phone. They don't read their emails when I wanted to add a purchse and totally unhelpful.”

Helpful Report

Posted 7 months ago

,Thank you so much for taking the time to share your feedback about your recent experience at Carrolls Irish Gifts. We highly value your input and appreciate your efforts in bringing these concerns to our attention. Firstly, we sincerely apologize for the issues you encountered with our customer service. We understand how frustrating this must have been for you, and we want to assure you that we take these matters very seriously. Moreover, if there is anything specific we can do to rectify this situation or make it up to you, please let us know. Your satisfaction is our priority, and we are determined to address these concerns and ensure a far better experience for you moving forward. Once again, thank you for sharing your thoughts and bringing these matters to our attention.

Posted 6 months ago

“Great website which is easy to navigate and ordering was very simple.”

Helpful Report

Posted 7 months ago

Dear Patricia,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and feedback. We're thrilled to hear that you found our website to be great and easy to navigate. Our team works hard to ensure a seamless and user-friendly ordering experience for our customers, so it's wonderful to know that your shopping journey was a breeze. Once again, thank you for your kind words and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!

Posted 7 months ago

“I was so happy with all the stuff in my order. Everything was packed with care and arrived in perfect condition.”

Helpful Report

Posted 7 months ago

Thank you so much for your outstanding 5-star rating and review of Carrolls Irish Gifts! We truly appreciate your kind words and are thrilled to hear that you were delighted with your order. It warms our hearts to know that everything in your order brought you joy. Our team takes great care in packing each item with the utmost attention to detail, ensuring that everything arrives in perfect condition. Your satisfaction is our top priority, and we are overjoyed that we were able to provide you with a positive shopping experience. Thank you again for choosing Carrolls Irish Gifts, and we look forward to serving you again in the future!

Posted 7 months ago

“I absolutely love the Irish Connexxion hoodies.. high quality, great fit, and when I wear them I get a lot of compliments! When I was in Ireland I purchased a couple of these as gifts, I regretted not buying any for myself. I was so happy to see that I could order and have them shipped to the states. Now can you please have more in stock so I can order more. Thank you!”

Helpful Report

Posted 7 months ago

Dear Jill,Thank you so much for your incredible 5-star rating of Carrolls Irish Gifts! We truly appreciate your loyalty and support. We are thrilled to hear that you absolutely love our Irish Connexxion hoodies! It brings us joy to know that they are high-quality, have a great fit, and have been receiving compliments when you wear them. We couldn't be happier that you were able to purchase a few as gifts during your visit to Ireland, even though you regret not buying any for yourself. Thank you for being a loyal customer, Jill! We truly appreciate your continued trust and support. We will definitely take your request into consideration and hope to have more Irish Connexxion hoodies in stock soon. Please let us know if there is anything else we can assist you with. Wishing you all the best and looking forward to serving you again!

Posted 7 months ago

“Great products, great service, ordered Baileys Irish Cream chocolates and also some "chocolate coins" from Virginia and got them delivered to my house about 8 days later in perfect condition. I was a little worried the chocolates would melt in the mail in all that time but they were perfect, and everyone at my house loved them, they were the "stars" of our Easter celebration.”

Helpful Report

Posted 7 months ago

Dear Lewis, Thank you so much for your fantastic 5-star review of Carrolls Irish Gifts! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We are delighted that you enjoyed our range of products and that both the Baileys Irish Cream chocolates and chocolate coins from Virginia made it to your house in perfect condition. We understand your concern about the chocolates melting during transit, but we take extra care in packaging them to ensure they arrive intact. It warms our hearts to know that the chocolates were a hit at your Easter celebration and that they became the "stars" of the event. We strive to provide great products and service, and your feedback encourages us to continue delivering the same level of excellence. Once again, thank you for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!

Posted 7 months ago

“Fast delivery, securely packaged, gladly again”

Helpful Report

Posted 7 months ago

Dear Torsten, Thank you very much for your outstanding 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear about your positive experience. Fast delivery, securely packaged, gladly again. Your kind words demonstrate our commitment to providing excellent service and ensuring that our customers receive their orders promptly and in pristine condition. We take great pride in delivering a memorable shopping experience, and your satisfaction means everything to us. Once again, thank you for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!

Posted 7 months ago

“Our delivery was delayed and eventually returned to Carroll’s by Fed Ex. Carroll’s, though a little slow off the mark, reissued a new delivery at no extra cost. Overall good service.”

Helpful Report

Posted 7 months ago

Thank you so much for the wonderful 4-star rating of Carrolls Irish Gifts! We truly appreciate your support and feedback. We would also like to apologize for the delays and inconveniences you experienced with the delivery of your order. It is unfortunate that it was returned to us by Fed Ex. Nonetheless, we are glad to hear that we were able to resolve the issue by reissuing a new delivery, and we are pleased to know that you found our overall service to be satisfactory. Thank you once again for your kind review and for choosing Carrolls Irish Gifts. We look forward to serving you better in the future.

Posted 7 months ago

“Tres bien De tres bons produits”

Helpful Report

Posted 7 months ago

“Really good excellent quality friends and family appreciate irish connection”

Helpful Report

Posted 7 months ago

Dear Ellen, Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We appreciate your kind words and are delighted to hear that you found our products to be of excellent quality. Your support means a lot to us, and we are thrilled that friends and family also appreciate the Irish connection that our gifts offer. We look forward to serving you again in the future and providing you with more memorable Irish gifts.

Posted 7 months ago

“My order came earlier than expected”

Helpful Report

Posted 7 months ago

Dear Kevin, Thank you so much for taking the time to give Carrolls Irish Gifts a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted to hear that your order came earlier than expected! We strive to provide prompt and efficient service to our valued customers, and we're glad we could exceed your expectations in terms of delivery time. Once again, thank you for your kind feedback and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future.

Posted 7 months ago

“superlative!”

Helpful Report

Posted 7 months ago

Dear Donovan, Thank you so much for taking the time to rate Carrolls Irish Gifts with an outstanding 5 stars! We greatly appreciate your kind words and glowing review. It's customers like you that make our job so rewarding. Once again, thank you for choosing Carrolls Irish Gifts and for your fantastic review. We look forward to serving you again in the future.

Posted 7 months ago

“Great customer service! The glasses I ordered came out beautiful! So happy with them.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to rate Carrolls Irish Gifts with 5 stars! We truly appreciate it. We are delighted to hear that you had a great experience with our customer service. It's wonderful to know that the glasses you ordered came out beautiful and that you are so happy with them. Your satisfaction is our top priority, and we are thrilled to have provided you with a positive shopping experience. Thank you again for your kind words and continuous support!

Posted 7 months ago

Carrolls Irish Gifts is rated 4.6 based on 7,370 reviews