Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,370 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

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“Lovely and interesting”

Helpful Report

Posted 1 month ago

Dear Shirley,Thank you for your fantastic 5-star rating of Carrolls Irish Gifts! We appreciate your kind words and are thrilled to hear that you found our store lovely and interesting. It's customers like you who make our job so enjoyable.

Posted 4 weeks ago

“Amazing selection, fast ship to USA, gift was greatly received!”

Helpful Report

Posted 1 month ago

Dear Melissa,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We appreciate your kind words and are thrilled to hear that you had an amazing experience shopping with us. We are delighted that our selection of products caught your attention and that our fast shipping to the USA ensured your gift arrived promptly. It warms our hearts to know that the recipient of your gift was greatly pleased. Once again, thank you for your support and for taking the time to share your positive feedback. We look forward to serving you again in the future! Warm regards, Carrolls Irish Gifts Team

Posted 4 weeks ago

“The sweater is perfect!”

Helpful Report

Posted 1 month ago

Dear Zuzana,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled that you had such a wonderful experience with us. We are absolutely delighted to hear that the sweater you purchased is perfect! It brings us great joy to know that our products are meeting your expectations. Once again, thank you for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!

Posted 1 month ago

“Everything that I ask for came in a timely fashion. The quality was great! Thank you very much.”

Helpful Report

Posted 1 month ago

Dear Leslie,Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and your support. We're thrilled to hear that everything you requested arrived promptly and that the quality of our products met your expectations. Your satisfaction is of the utmost importance to us, and we're delighted that we were able to provide you with a positive shopping experience. Thank you very much for choosing Carrolls Irish Gifts!

Posted 1 month ago

“Beautiful and was a lovely and appreciated gift.”

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Posted 1 month ago

Thank you so much for the fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and the time you took to share your positive experience with us. We are thrilled to hear that the gift you received was beautiful and that it was appreciated. Your kind words warm our hearts and motivate us to continue delivering exceptional products and service to our valued customers like you. Once again, thank you for choosing Carrolls Irish Gifts, and we hope to welcome you back soon.

Posted 1 month ago

“I purchased items from Carroll's online because I lost all my souvenirs in my travels from Ireland to NY. Unfortunately, when I ordered sizes of shirts, I didn't know that when I ordered Large was actually a Medium in Ireland.”

Helpful Report

Posted 1 month ago

“The item was a gift which was well recieved, packaging was good, delivery time great too”

Helpful Report

Posted 1 month ago

Dear Linda,Thank you so much for giving Carrolls Irish Gifts a stellar 5-star rating! We truly appreciate your kind words and support. We are delighted to hear that the item you purchased was a gift and was well received. Our team takes great pride in ensuring that each item is packaged securely to guarantee it arrives in perfect condition. It's also fantastic to know that our delivery time met your expectations. Once again, thank you for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!

Posted 1 month ago

“The process was smooth and easy.”

Helpful Report

Posted 1 month ago

Dear Hiroto (Kimiko),Thank you so much for awarding us with a fantastic 5 star rating for your recent visit to Carrolls Irish Gifts. We truly appreciate your support! It's wonderful to hear that you found the process smooth and easy. Ensuring a seamless and hassle-free experience for our customers is something we strive for, and knowing that we achieved it in your case brings us great joy. Once again, thank you for taking the time to leave such a positive review. We hope to have the pleasure of welcoming you back to Carrolls Irish Gifts in the near future! Best wishes, Carrolls Irish Gifts Team

Posted 1 month ago

“Items were exactly a pictured and described. Everything arrived quickly and no issues with customs. Will definitely order again.”

Helpful Report

Posted 1 month ago

Dear Diane,Thank you for taking the time to give Carrolls Irish Gifts a 5-star rating. We sincerely appreciate your kind words and are thrilled to hear that you had a positive shopping experience with us. We are delighted to know that the items you ordered were exactly as pictured and described. Our team works diligently to provide accurate descriptions and images, ensuring that what you see is what you get. It's also great to hear that everything arrived promptly and without any issues with customs. We strive to provide a seamless and hassle-free shopping experience for our customers. Your feedback is truly valuable to us, and we are thrilled to have earned your trust as a repeat customer. We look forward to serving you again in the future and providing you with the same level of excellent service. Thank you once again for your support and for choosing Carrolls Irish Gifts. We truly appreciate your patronage.

Posted 1 month ago

“I recently visited Ireland (lovely country!) and due to luggage space wasn't able to purchase a couple of items I really liked. I found Carrol's Irish Gifts USA site on line and ordered those items. They came quickly, exceptionally well-packaged, and exactly as ordered. I also had occasion to email customer service in Ireland about another item. The response was very quick - within a day. Just superb service all-round. Many thanks!”

Helpful Report

Posted 1 month ago

Dear Nancy, Thank you so much for your outstanding 5-star rating of Carrolls Irish Gifts! We truly appreciate your feedback and it means the world to us. We understand that luggage space can be limited, so we're glad we could help you get those items you liked through our Carrolls Irish Gifts USA site. We always strive to provide a convenient and seamless shopping experience for our customers. It's fantastic to know that your order arrived quickly and in excellent condition. We take great care in packaging our products to ensure they reach you safely. Also, we're delighted that the items were exactly as you ordered, meeting your expectations. We're also pleased to hear that our customer service team in Ireland promptly assisted you with your query. We value our customers and always aim to provide a timely and helpful response. Thank you once again for your kind words and for choosing Carrolls Irish Gifts. Your support means everything to us, and we hope to serve you again in the future! Many thanks!

Posted 1 month ago

“Very satisfied with everything I have ever bought from Carrolls.”

Helpful Report

Posted 1 month ago

Dear Patricia,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We greatly appreciate your kind words and continued support as a loyal customer. We are thrilled to hear that you are very satisfied with everything you have ever bought from us. It is always our goal to provide high-quality products and excellent service to our valued customers like yourself.

Posted 1 month ago

“Easy to order on line and delivery process all straightforward”

Helpful Report

Posted 1 month ago

Dear Karen, Thank you so much for the wonderful 5-star rating you gave Carrolls Irish Gifts! We truly appreciate your support and feedback. We are delighted to hear that you found our online ordering process easy and the delivery process straightforward. Our team works hard to ensure a seamless experience for our valued customers like you. If there's anything else we can assist you with or if you have any more feedback to share, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, Carrolls Irish Gifts Team

Posted 1 month ago

“Very good would recommend to anyone.”

Helpful Report

Posted 1 month ago

Dear Jacqueline, Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and recommendation. We are glad to hear that you had a very good experience with us, and we are thrilled to have your endorsement. We look forward to serving you again soon and providing you with more wonderful Irish gifts. Thank you once again and have a fantastic day! Warm regards, Carrolls Irish Gifts

Posted 1 month ago

“Didn’t provide the proper paperwork for US Customs so I notified them immediately and was told it’d be taken care of. It wasn’t and my gift was sent back. Zero follow up correspondence.”

Helpful Report

Posted 1 month ago

Dear Kristin, Thank you so much for taking the time to provide us with your feedback about your experience at Carrolls Irish Gifts. We truly appreciate customers like you who share their thoughts and help us improve our services. We sincerely apologize for the inconvenience caused with Customs, resulting in your gift being sent back. It is certainly not the level of service we strive to provide, and we understand how frustrating this must have been for you. I can see that you have since been refunded for the order. We are truly sorry for any inconvenience caused. Once again, we would like to express our gratitude for bringing this matter to our attention. We are committed to providing the best experience to our valued customers like you, and your feedback allows us to continually improve. If there is anything else we can do for you or if you have any further concerns, please do not hesitate to reach out to us.

Posted 1 month ago

“Bought a large number of boxes for a ladies golf competition for the Irish team and they went down a storm, everyone loved them, will certainly purchase again.”

Helpful Report

Posted 1 month ago

Dear Linda,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind feedback and support. We are ecstatic to hear that the boxes you purchased for the ladies golf competition for the Irish team were a huge hit! It brings us great joy to know that everyone loved them. Rest assured, we will gladly assist you in any future purchases as you mentioned. Once again, thank you for choosing Carrolls Irish Gifts. We look forward to serving you again soon!

Posted 1 month ago

“I purchased the lamb and shamrock blanket. I have ordered several times from Carrolls and everything was beautiful. The shipping was great even all the way across the pond. Also recently I was in Dublin and visited Carrolls , just love your store. ❤️Mary Anne”

Helpful Report

Posted 1 month ago

Dear Mary Anne,Thank you so much for your heartfelt 5-star review of Carrolls Irish Gifts! We are beyond grateful for your continuous support and for choosing us as your go-to destination for all things Irish. We're thrilled to hear that you were pleased with your recent purchase of the lamb and shamrock blanket. It's always a delight to know that our products meet your expectations and bring beauty into your life. Our team takes great care in curating the finest selection for our customers. Once again, thank you for your wonderful review and for being a loyal customer. We truly appreciate your support and hope to continue exceeding your expectations in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Carrolls Irish Gifts

Posted 1 month ago

“Nice item happy with quality and delivery time was fast”

Helpful Report

Posted 1 month ago

Dear Paraic, Thank you so much for taking the time to give us a 4-star rating at Carrolls Irish Gifts. We truly appreciate your feedback and are delighted to hear that you are happy with your purchase. Your comment regarding the quality and fast delivery time is greatly appreciated. We strive to provide a pleasant shopping experience and to deliver top-notch products to our valued customers, so we are thrilled that you were satisfied with your item. If you ever have any further comments or suggestions, please feel free to reach out to us. Once again, thank you for your kind words and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future.

Posted 1 month ago

“I am so delighted with my 2 beautiful candles, these will be a gift for two of my sisters coming to visit me in Ireland from England... Thank you and also i must compliment you on how perfect they were packaged with extreme care for the product. Thank you from a very happy customer. 👍”

Helpful Report

Posted 1 month ago

Dear Teresa, Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We truly appreciate your kind words and your support. I am thrilled to hear that you are delighted with your two beautiful candles. They will undoubtedly be a perfect gift for your sisters visiting you from England in Ireland. It's wonderful to know that we can be a part of your special moments. We also appreciate your compliments on the packaging. Our team takes great care in ensuring that every product is packaged with extreme care to maintain its quality. Once again, thank you for being such a happy customer. It means the world to us. We look forward to serving you again in the future.

Posted 1 month ago

“Never received my item ordered a month ago”

Helpful Report

Posted 1 month ago

Dear Charlotte, Thank you so much for taking the time to share your feedback about your experience with Carrolls Irish Gifts. We greatly appreciate your kind gesture in letting us know about your order. First and foremost, please accept our sincere apologies for the inconvenience caused by the delay in receiving your item. We understand how frustrating it must be to have placed an order a month ago and not yet received it. This is certainly not the level of service we aim to provide. A member of our team will be reaching out to you shortly. Sincerest apologies for any inconvenience caused.

Posted 1 month ago

“I bought some merino wool sweaters and they are beautiful. Delivery is fast and customer service exceptional.”

Helpful Report

Posted 1 month ago

Dear Chantal,Thank you so much for your fantastic 5-star rating for Carrolls Irish Gifts! We are thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we are delighted that you found our customer service exceptional. We are delighted to hear that you love the merino wool sweaters you purchased - they truly are beautiful. We take great pride in offering high-quality products, and it's always a joy to know that our customers are happy with their purchases. We sincerely appreciate your loyalty as a customer. Your support means a lot to us, and we look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Carrolls Irish Gifts!

Posted 1 month ago

Carrolls Irish Gifts is rated 4.6 based on 7,370 reviews