Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,458 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,458 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I ordered at the start of Dec for a gift to be sent to new Zealand for Christmas still hasn't arrived very annoyed as there was no info to say there is a delay or evening my tracking hasn't updated since the 10th of Dec”

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Posted 2 years ago

Hi there, I am sorry to hear this. Unfortunately postal delays are out out of our control. Standard delivery to New Zealand as stated at checkout is 4-5 weeks. I can see the tracking shows the order was delivered on 7th January. Apologies for any inconvenience caused. Kind regards, Customer Care.

Posted 2 years ago

“As usual, the Carol's Irish gift's products are amazing, high quality and beautiful design!”

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Posted 2 years ago

“Everything was exceptional. Will definitely order again.”

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Posted 2 years ago

“Good choice of Irish gifts and promot delivery”

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Posted 2 years ago

“Selected U.K. shipping, way before the Christmas cut off dates, item was accidentally shipped to the United States, tracking still says it’s there even weeks after, Said I would be offered a refund which I agreed to, week later no response and no refund.”

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Posted 2 years ago

Hi there, I am so sorry to hear this. Unfortunately postal disruptions are out of our control. I can see you were in touch with our team and your refund was processed on 29th December. Sincerest apologies for any inconvenience. Kind regards, Customer care.

Posted 2 years ago

“very nice gifts”

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Posted 2 years ago

“Good service. Prices competitive. two packages ordered arrived punctually and safely at the overseas destination.”

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Posted 2 years ago

“I ordered 3 items as a Christmas gift for my nephew and one item arrived broken. Due to postal strikes I didn’t think the replacement would arrived in time for Christmas but to my surprise it arrived on Christmas Eve. Well done Carroll’s for getting the replacement sent out so quickly”

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Posted 2 years ago

“Very happy with the products I ordered from Carrolls and the timely delivery!! Everything was just as described and everyone loved the quality.”

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Posted 2 years ago

“The poncho jumper I bought is beautiful, soft and warm. I love it. It arrived on time at my house and I am very happy with it. I will be happy to buy from carrolls again.”

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Posted 2 years ago

“Fast, efficient service.”

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Posted 2 years ago

“I am still waiting on my order so cannot give a review.”

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Posted 2 years ago

Hi Bridget, I am sorry to hear that your order has not arrived. A member of our team will be in contact soon to help resolve the issue. Apologies for any inconvenience. Kind regards, Customer Care.

Posted 2 years ago

“My wife loves Butlers Chocolates and every Christmas, I order her some from Carrolls. They always arrive on time and are very much enjoyed.”

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Posted 2 years ago

“Very good value and service”

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Posted 2 years ago

“Really helpful are extremely fast delivery”

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Posted 2 years ago

“Absolutely delighted with my products the jumper I got for my partner was beautiful great quality and the size was perfect..he loved the fit and colours said it was one of the best fitting jumpers he got in a long time…Excellent service and delivery I would highly recommend them..”

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Posted 2 years ago

“Fantastic delivery was so quick item was perfect”

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Posted 2 years ago

“Eficientes.”

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Posted 2 years ago

“My gift arrived as expected. I was very impressed with the fast delivery time.”

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Posted 2 years ago

“Not sure if everything was delivered as I had to order another item as one was out of stock”

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Posted 2 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,458 reviews