Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,372 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

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“One item was not available but I wasn’t informed until the package had been sent - so I had no chance to choose a replacement item - I should not have been able to select it if the size was unavailable at the time I ordered. Then the package finally arrived just in time for Christmas- one gift missing (the personalised wine glasses ) even though it stated on the contents list that they were in the package. I’m very disappointed in Carroll’s - a second order (to another family member in England ) has not been opened yet - they will open them Christmas morning - but now I have no faith that all the order will be there. It’s all very unsatisfactory.”

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Posted 1 year ago

“The gifts are great! The packaging was horrible, needed to pack more better. I ordered before and it was great when I received it, but last order one can of candies was open and damaged.”

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Posted 1 year ago

“We were very happy with coasters and arrived early .”

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Posted 1 year ago

“I love all the products that Carrolls carries. Some are funny and others are practical There is much to see on their website and stores and normally their items are very good quality Their customer service is very good”

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Posted 1 year ago

“It took 7 weeks for them to ship my order and it arrived too late for office Christmas party”

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Posted 1 year ago

“I can't write a review yet, since it is Christmas Eve and the package has not arrived.”

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Posted 1 year ago

“A great selection”

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Posted 1 year ago

“Our parcel first went missing, but then was delivered in no time. Thank you for your support. I really do love that cardigan (so warm, I really do adore it), the chocolates and the beautiful scarf. Highly addictive. :) Can't wait for the next time. Thanks again.”

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Posted 1 year ago

“Only giving 1 star as there is no lower option. Absolutely awful company to deal with. Ordered 4 weeks ago. Tracking number given was a dud - no Tracking info on it at all, all month. Very slow to respond to email/contact queries. After 3 weeks the reply of "must be lost in transit we'll resend your order", then next day "sorry we are now out of stock, we will issue you a refund soon", still waiting on the refund. WILL NEVER USE THIS COMPANY AGAIN FOR ANYTHING- would rather go without!!!!!!”

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Posted 1 year ago

“Products are excellent! However, the gift box I received wasn't in great shape and I didn't have time to get another one before I needed it.”

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Posted 1 year ago

“Una tienda que siempre tiene NOVEDADES para Navidad y Año Nuevo. De productos Baileyes que los mando como regalos de Navidad y siempre gustan mucho.”

Carrolls Irish Gifts 5 star review on 24th December 2022

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Posted 1 year ago

“Colis arrivé dans les temps prévus, parfait pour mettre les cadeaux sous le sapin! Tout était parfaitement emballé et sécurisé. J'ai pu profiter de promotions intéressantes. Merci pour tout!”

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Posted 1 year ago

“Great, quality products! Highly recommend”

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Posted 1 year ago

“I bought a few calendars for friends abroad. I was delighted to get them online from Carroll’s. Friends abroad love to receive Irish calendars with all the photos of different parts of Ireland for each month. I was very happy with Carroll’s Irish calendars.”

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Posted 1 year ago

“I ordered one month ago and the goods have not arrived. I’ve been told uk Royal Mail is the reason for the delay but I’ve had other Royal Mail orders delivered within days..”

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Posted 1 year ago

“I ordered a poncho Dec 2nd and three weeks later I still have not received it. I have reached out with zero communication from their customer service and then they want a glowing review? Not likely.”

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Posted 1 year ago

“There tend to be some delays and mistakes in shipping especially between Black Friday and Christmas but Customer Service always ends up fixing it.”

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Posted 1 year ago

“Supplied me with a wonderful quality Aran jumper.”

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Posted 1 year ago

“Love all your hampers. Best products.Reasonable prices . Recommend to everyone”

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Posted 1 year ago

“Really like the engraved glasses I had ordered thank you”

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Posted 1 year ago

Carrolls Irish Gifts is rated 4.6 based on 7,372 reviews