Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

“Good price, fast shipping and quality product!”

Helpful Report

Posted 11 months ago

Dear Kenneth, Thank you so much for taking the time to give us a phenomenal 5-star rating for Carrolls Irish Gifts! We greatly appreciate your positive feedback and support. We're thrilled to hear that you found our prices to be reasonable, shipping to be speedy, and our products to be of top-notch quality. Delivering an excellent shopping experience is our top priority, and your kind words validate our efforts. Once again, we sincerely appreciate your fantastic feedback and for choosing Carrolls Irish Gifts. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We would be more than happy to serve you again.

Posted 11 months ago

“Goods arrived in a timely fashion. Exactly as ordered. Keep up the good work.”

Helpful Report

Posted 11 months ago

Dear Joseph,Thank you so much for taking the time to leave us a 4-star rating for Carrolls Irish Gifts! We greatly appreciate your feedback and are thrilled to hear that your goods arrived in a timely fashion and were exactly as ordered. We will definitely keep up the good work and strive to provide excellent products and exceptional service to our valued customers like you. Thank you once again for your support and for choosing Carrolls Irish Gifts. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us.

Posted 11 months ago

“When you are back at home, far from Eire With feeling it’s return to nowhere, How can you make your dream revival ? By buying some presents at Carrolls ! Hi ! This is really what I feel when I take a look at what you sell. Unfortunately I wasn’t born in your beautiful country with such nice people ! So, to be a bit Irish, I want to buy, once a month at least, your products. When I was in Dublin, a month ago, I visited several shops of yours and it was for me an enchantment ! So, be sure that I will be one of your happiest customers ! Thanks for all ! P.s. : The next month starts in one day ! My list is already ready ! P.s.2 : All my apologies if my English is a bit rusty !”

Helpful Report

Posted 11 months ago

Hi Romuald,Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you had such a fantastic experience visiting our shops in Dublin and that our products left you enchanted. We appreciate your kind words and are honored to have you as one of our happiest customers. Your dedication to embracing your Irish spirit by purchasing our products at least once a month warms our hearts. We can't wait to assist you with your upcoming list and continue to bring a touch of Eire into your home. By the way, your English is fantastic, so no need to apologize! We appreciate your effort in communicating with us. Once again, thank you for your support and we look forward to serving you again soon! Best regards, Carrolls Irish Gifts

Posted 11 months ago

“While the quality and content of the gift was perfect, the address on the label left out the recipients surname, making the task of the post man almost impossible. It was a complete stroke of luck that the delivery person actually met the recipient who was out walking!”

Helpful Report

Posted 11 months ago

Dear Patricia,Thank you so much for taking the time to leave us a 4-star rating for Carrolls Irish Gifts! We're thrilled to hear that you found the quality and content of the gift to be perfect. It's always our aim to provide excellent products and service to our customers. We sincerely apologize for the oversight with the address label. We understand the inconvenience this may have caused both you and the delivery person. It truly was a stroke of luck that the delivery person happened to meet the recipient while they were out walking! We really appreciate your feedback, as it helps us identify areas for improvement. Rest assured, we'll take immediate action to ensure that such errors are not repeated in the future. If there's anything else we can assist you with, please don't hesitate to reach out to our customer service team. Once again, thank you for choosing Carrolls Irish Gifts. We hope to have the opportunity to serve you better in the future!

Posted 11 months ago

“Awesome products. Quick shipping”

Helpful Report

Posted 11 months ago

Dear Kathy,Thank you so much for taking the time to leave us a 5-star rating for Carrolls Irish Gifts! We truly appreciate your feedback and are thrilled to hear that you think our products are awesome and our shipping is quick. We also wanted to express our gratitude for your loyalty as a customer. It is customers like you who make our work so rewarding. We will continue to work hard to provide you with the best products and services possible. Once again, thank you for your kind words and for choosing Carrolls Irish Gifts. We look forward to serving you again soon!

Posted 11 months ago

“So I wanted Irish tea, Carrolls had the best price for the tea. With a $89 dollar purchase you could get free shipping. So l bought a lot of tea and some chocolate. The chocolate was delicious and fresh. The tea was perfect. I plan on buying from you again and I’ve told my friends and family”

Helpful Report

Posted 11 months ago

Dear Mary,Thank you so much for your wonderful 5-star review of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're delighted that our Irish tea caught your attention, and we're glad to hear that you found our price to be the best in the market. It's also fantastic to know that our free shipping offer for purchases over $89 came in handy for you. We're glad you took advantage of the opportunity and stocked up on tea and chocolate. We take pride in ensuring that all our products, including our delicious chocolate, are of the highest quality and freshness. It's great to hear that our chocolate met your expectations. We're honored that you plan on buying from us again, and we appreciate you spreading the word about Carrolls Irish Gifts to your friends and family. Word-of-mouth recommendations like yours mean the world to us and help us reach more people who would love our products.

Posted 11 months ago

“Being 1/2 Irish, my 14 year old granddaughter, wanted something from Ireland for her birthday. We bought her the Shanore Claddagh January Garnet Birthstone Pendant Adorned With Crystal. She loved it! The transaction was easy and shipping was much less than I thought. The gift came well packaged and quickly. The quality was good; birthstone and crystals were tight in the fitting, the metal of good weight and seemed durable. It is just as pictured; very pretty and traditional. We will definitely be ordering more items from Carrolls Irish Gifts.”

Helpful Report

Posted 11 months ago

Dear Lynne,Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that your granddaughter loved the Shanore Claddagh January Garnet Birthstone Pendant Adorned with Crystal. It's always a pleasure to hear that our customers are satisfied with their purchases. We're glad that the transaction was easy for you and that the shipping exceeded your expectations. Our team takes great care in packaging and ensuring that your gift arrives in a timely manner. It's fantastic to hear that the quality of the pendant met your expectations and that it looks just as beautiful and traditional as pictured. We're delighted that you are considering ordering more items from us in the future. Thank you once again for your positive feedback. We truly appreciate your support and look forward to serving you again.

Posted 11 months ago

“Love your shops in Ireland. Great choice of various quality products. I boulot a lot of things in Carrolls Cork and Dublin shops and I've just tried to order online. Everything's great ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 11 months ago

Thank you so much, Frédéric, for your wonderful 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you love our shops in Ireland. We take great pride in offering a diverse range of quality products, and we are delighted to know that you have found everything to be great with your online order. Thank you once again for your kind words and for being a valued customer. We look forward to serving you again soon!

Posted 11 months ago

“Customer Service was terrible. I received my order with one item missing and the gift box missing from the custom glass I bought. Called the shop on Wednesday the day I received person I got through to said he'd send the remainder of the order to there dispatch centre and if receive an email once done. I had ordered this and payed priority shipping as it was an engagement present for a friend. Friday rolls around got no email called again they had no record of it being sent to dispatch at this point I just asked for a refund as I needed the gift for that night. Very unhappy with being left in the lurch”

Helpful Report

Posted 11 months ago

Dear Jamie,Thank you so much for taking the time to provide us with your valuable feedback regarding your recent experience with Carrolls Irish Gifts. We truly appreciate hearing from our customers and we apologize for the issues you encountered. We are truly sorry for the inconvenience caused by the missing item and the gift box from your custom glass order. It is certainly not the level of service we strive to provide, and we apologize for any frustration or disappointment this may have caused. We understand how important it was for you to receive the engagement present in a timely manner, especially considering you had chosen priority shipping. We deeply regret that we were unable to fulfill your expectations and that you were left without a solution. This is certainly not the experience we want for our valued customers. Once again, we sincerely apologize for any inconvenience caused and we thank you for bringing this matter to our attention.

Posted 11 months ago

“Easy to order and prompt well packaged delivery!”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to rate Carrolls Irish Gifts with 5 stars! We greatly appreciate your positive feedback and support. We're thrilled to hear that you found our website easy to navigate and the ordering process convenient. At Carrolls Irish Gifts, we strive to provide a seamless and hassle-free shopping experience for our valued customers. Moreover, we're delighted to know that the delivery met your expectations. Our team takes great care in ensuring all orders are promptly processed and well-packaged to ensure their safe arrival. Thank you once again for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!

Posted 11 months ago

“My husband loves these hats and has been wearing since they arrived. The only comment I have is the hat sizes do seem to run big.”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to give Carrolls Irish Gifts a 5-star rating! We truly appreciate your support and your loyalty as a customer. We're thrilled to hear that your husband loves the hats you ordered and has been wearing them since they arrived. Your feedback regarding the hat sizes running big is invaluable to us, as we are constantly striving to improve our products and provide the best possible experience for our customers.

Posted 11 months ago

“First class service, superb product and fast shipping, highly recommended”

Helpful Report

Posted 11 months ago

Thank you so much for your wonderful 5-star rating and amazing review of Carrolls Irish Gifts! We greatly appreciate your kind words and feedback. We are thrilled to hear that you had a first-class experience with our service. Delivering superb products to our customers is incredibly important to us, and we are glad to know that we met your expectations. Our team also works diligently to ensure speedy shipping, so it's fantastic to hear that you were satisfied with our fast delivery. Your recommendation means a lot to us, and we are truly grateful for your support. Should you have any further needs or inquiries, please feel free to reach out to us. We look forward to serving you again in the future!

Posted 11 months ago

“So happy with my gifts for friends and family in USA. I saw them while on a wonderful trip to Ireland and was impressed by the quality and prices of your shop. I then went on line when I got home and ordered what I saw and had it shipped to me! Thank you it all came safe and sound! 🍀❤️🍀”

Helpful Report

Posted 11 months ago

Dear Maryanne,Thank you so much for taking the time to leave us a stunning 5-star rating. We are absolutely delighted to hear that you are happy with your experience at Carrolls Irish Gifts. We are thrilled to learn that you had an amazing trip to Ireland and were impressed by the quality and prices of our shop. It means the world to us that you decided to order from us online and that everything arrived safe and sound. Your support and kind words truly make our day, and we are grateful for the opportunity to serve you. We hope that your gifts bring joy to your friends and family in the USA. Thank you once again, and we look forward to welcoming you back to Carrolls Irish Gifts in the future.

Posted 11 months ago

“Great place to shop and also order online!”

Helpful Report

Posted 11 months ago

Dear Sandra,Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We truly appreciate your kind words and feedback. It brings us great joy to know that you had a wonderful shopping experience with us. At Carrolls Irish Gifts, we strive to provide exceptional customer service both in-store and online. We are thrilled to hear that you found our store to be a great place to shop and that you also enjoyed our online ordering system. Your satisfaction means the world to us, and we are committed to continuously enhancing our services to meet your expectations. Once again, thank you for your fantastic rating and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!

Posted 11 months ago

“Excellent in every way.”

Helpful Report

Posted 11 months ago

Dear Shirley,Thank you so much for your incredibly kind 5-star rating of Carrolls Irish Gifts! We truly appreciate your feedback and are thrilled to hear that you found our products and service excellent in every way. Your continued loyalty as a customer means the world to us, and we are grateful for your support. Once again, thank you for taking the time to share your positive experience. We look forward to serving you again soon at Carrolls Irish Gifts!

Posted 11 months ago

“Great service”

Helpful Report

Posted 11 months ago

Thank you, Isobel, for your outstanding 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Providing exceptional service is our top priority, and it's wonderful to know that we met your expectations. We hope to have the pleasure of serving you again soon. Thank you for choosing Carrolls Irish Gifts!

Posted 11 months ago

“Quick delivery, great shop!”

Helpful Report

Posted 11 months ago

Thank you so much for your amazing 5-star review of Carrolls Irish Gifts! We truly appreciate your kind words and your continued support as a loyal customer. We are delighted to hear that you had a fantastic shopping experience with us, and we are especially glad that you appreciated our quick delivery service. We strive to provide top-notch service to our customers, and your feedback motivates us to keep up the good work. Thank you again for choosing Carrolls Irish Gifts. Your satisfaction is our priority, and we look forward to serving you again in the future.

Posted 11 months ago

“All articles were exactly as described. I love them.”

Carrolls Irish Gifts 5 star review on 22nd January 2024

Helpful Report

Posted 11 months ago

Dear Cheryl,Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We genuinely appreciate your support and loyalty as a customer. We are thrilled to hear that all the articles you purchased were exactly as described and that you love them. Your kind words serve as a tremendous encouragement for us to continue providing quality products and excellent service. Once again, we cannot thank you enough for your continued support. We hope to have the opportunity to serve you again in the future!

Posted 11 months ago

“Very good gift products.”

Helpful Report

Posted 11 months ago

“The earrings I purchased are beautiful and they were delivered in a timely matter to the USA. I bought a lot at this store when I went to Ireland last year. Staff was very friendly and helpful.”

Helpful Report

Posted 1 year ago

Dear Dorothy,Thank you so much for your wonderful 5-star review of Carrolls Irish Gifts! We greatly appreciate your kind words and support. We are delighted to hear that you found the earrings you purchased to be beautiful, and we are glad that they were delivered to you in a timely manner all the way in the USA. It's fantastic to know that you have been a loyal customer since your visit to our store in Ireland last year, and we are grateful for your continued trust in us. Our staff takes pride in providing a friendly and helpful service, so it warms our hearts to hear that they left a positive impression on you. Once again, thank you for your kind review and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future. Warm regards, Carrolls Irish Gifts

Posted 11 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts Reviews