Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,373 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered goods arrived well in time, carefully packed and looked as advertised. Thank you.”

Helpful Report

Posted 2 years ago

“Well packed. Excellent gifts.”

Helpful Report

Posted 2 years ago

“Highly recommended!”

Helpful Report

Posted 2 years ago

“Great Customer and always happy with their products”

Helpful Report

Posted 2 years ago

“Excellent! Quality products and fast delivery”

Helpful Report

Posted 2 years ago

“Good quality,well made products Ordering and paying was easy.The orders when they arrived were well packaged and in good condition.”

Helpful Report

Posted 2 years ago

“No negatives, all grand.”

Helpful Report

Posted 2 years ago

“Never got my order. Have sent a response to customer support team to advise and haven’t heard back just yet.”

Helpful Report

Posted 2 years ago

Hi Danielle, We are very sorry to hear this. I can see our team have reached out and stated that your order was click and collect which is why it has not been delivered, we have not gotten a reply back. Kind regards, Customer Support.

Posted 2 years ago

“Great choice, good quality and quick delivery.”

Helpful Report

Posted 2 years ago

“This store is amazing! They have great prices, ships super fast to Canada! And has top quality Irish ☘️ products! They even have free shipping from time to time and if you do have to pay for shipping it’s really not that much! I have purchased things from other stores in Ireland and the shipping is crazy expensive but not at Carrolls! I try to buy everything Irish I need from here because they are amazing! I would recommend them to anyone, anytime!”

Helpful Report

Posted 2 years ago

“I've quite recently begun to use the Carrolls Irish Gifts website. Among the touristy, souvenir-style items, there are some hidden gems and I've bought three excellent gifts for birthdays that are unusual and different from the norm. Swift delivery, good packaging etc. Happy customer.”

Helpful Report

Posted 2 years ago

“Carroll's should not use postal service, i.e. DHL, for foreign address dispatch. Preferably DPD, UPS or similar; despite eventual cost to customer. The amount of time wasted, trying to collect my parcel over several days, was way beyond acceptable. Still have to overcome the quite considerable annoyance suffered during delivery of first order.”

Helpful Report

Posted 2 years ago

“Excellent service and products.”

Helpful Report

Posted 2 years ago

“Una tienda fantástica de souvenirs, con etalles preciosos para todos los bolsillos”

Helpful Report

Posted 2 years ago

“Very good.”

Helpful Report

Posted 2 years ago

“Never had a call or an email saying that my product was ready for pickup”

Helpful Report

Posted 2 years ago

Hi there, We are very sorry to hear this. An email should have been sent when your order was ready for collection, very sorry about that. I will pass this onto our team to look into. Apologies for any inconvenience. Kind regards, Customer Care.

Posted 2 years ago

“Had several orders from Carrols and up until the last order they have been fine.But there were 2 problem with the last order.: 1. The polaroid sunglasse were not in the black case when i opened the gift-i am very disappointed 2.The leather black belt on wearing it first time ,the plastic protection layer covering the belt became unstuck-i have not returned it as yet but again sadly disappointed. Please will you kindly sort this out . Many thanks Roger Kendall Evans,Vermon,New Road,New Quay,Ceredigion,SA45 9S Tel:01545 560543”

Helpful Report

Posted 2 years ago

“I have made 2 trips to Dublin and am always amazed at the merchandise offerings and quality of good as well as customer service.”

Helpful Report

Posted 2 years ago

“Full of Irish character”

Helpful Report

Posted 2 years ago

“I ordered Tayto to be delivered to my brother in Kent England. I ordered on Monday and they were delivered Saturday morning. Ordering was east and I will definitely do it again”

Helpful Report

Posted 2 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,373 reviews