Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,455 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 18th December 2024

Trudi Boutwell

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Carrolls Irish Gifts. I am an Ulsterman liv3ing in New Zealand for the past 11 years. I am a regular customer and 1005 satisfied with your products - especially the Donegal Tweed Caps (been buying these for my friends here) One small compaint- regading your website - You kindly sent me adiscount voucher - but when I went to use it ith my previous purchase - your payment pag3 3ould not accep it. - John Walker”

Helpful Report

Posted 2 months ago

Dear John, Thank you so much for your fantastic 5-star review of Carrolls Irish Gifts! We’re absolutely delighted to hear that you, as an Ulsterman living in New Zealand, are a regular customer who is completely satisfied with our products, especially the Donegal Tweed Caps. We truly appreciate your feedback regarding the discount voucher and sincerely apologize for the inconvenience. Our team is constantly working to enhance the website experience, and we’ll certainly take your comments into consideration. Thank you for your continued support, and we look forward to serving you again soon! Sláinte!

Posted 2 months ago

“I would have really liked to give you a good review. Your range is great and I placed an order that should have been a gift for a dear old lady. But in your E-Mail you said "We would love to hear your feedback on our service" So, there you go. Unfortunately, my package hasn't arrived at all and when I asked over a week ago, I was told that FedEx had handed the package over to a local courier in Germany and that it was no longer trackable. I was reimbursed for delivery costs, but what does that help? I asked more times and finally asked to cancel the order, because it's to late anyways. But for almost a week customer service has stopped responding at all. Nothing will happen with the gift and I am very dissatisfied. I also tell you what I expected: I would have expected my order to be sent express a second time. Then I could have received it in time. If you want to check my case, it's request #816137”

Helpful Report

Posted 2 months ago

Dear Customer, Thank you for your feedback regarding your order with Carrolls Irish Gifts. We genuinely appreciate you taking the time to share your thoughts, even though your experience has not been as we aim for. We are truly sorry to hear that your package has not arrived. It's disappointing for us to learn about the delay in your order and the challenges you faced with tracking it. We understand how important it is for gifts to arrive on time, especially for special occasions. Please rest assured that your concerns are important to us. I can see you have since been in touch with our customer service and been issued a refund for the order. Thank you once again for your feedback and for giving us the opportunity to address these issues. Warm regards, Carrolls Irish Gifts

Posted 2 months ago

“Since finding this store in Ireland, we have placed several orders after returning to the USA and have been completely happy with the items received. The products are of good quality, and because most are not available (made in USA) they are unique.”

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Posted 2 months ago

Dear Laura, Thank you for your amazing 5-star review of Carrolls Irish Gifts! We’re absolutely delighted to hear that you’ve enjoyed your shopping experience with us since discovering our store in Ireland. It’s wonderful to know that our unique, high-quality products resonate with you, especially since they aren’t easily found in the USA. We’re grateful for your continued support and can’t wait to assist you with your next order! Sláinte!

Posted 2 months ago

“Top service🤩👍🏻”

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Posted 2 months ago

Dear Renata, Thank you so much for your amazing 5-star review of Carrolls Irish Gifts! We're delighted to hear that you had a top-notch experience with our service. Your satisfaction means the world to us, and we strive to provide the best for our customers. We truly appreciate your support and can't wait to have the pleasure of serving you again soon! Sláinte!

Posted 2 months ago

“This scarf is really nicely crafted. Colors are vibrant. Material is soft and comfortable. I really like it and it compliments outfits nicely. Highly recommend.”

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Posted 2 months ago

Dear Ann, Thank you for your wonderful 5-star review of Carrolls Irish Gifts! We are thrilled to hear that you love the scarf and find it nicely crafted with vibrant colors. It’s fantastic that it complements your outfits so well and feels soft and comfortable. Your recommendation means so much to us! We can’t wait to help you find more beautiful items in the future. Sláinte!

Posted 2 months ago

“May order was recieved on time didn't take long at all ti get.”

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Posted 2 months ago

“While the wallet I purchased was not the one I expected, it is fine. I wanted to replace my old 'Guinness' stamped wallet. The new wallet is a bit larger.”

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Posted 2 months ago

“Good quality and fast delivery 👌”

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Posted 2 months ago

“Quality knitwears at affordable prices.”

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Posted 2 months ago

“Nothing as good as Irish fudge!”

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Posted 2 months ago

“Product descriptons and photos accurate with timely, reasonably priced international shipping.”

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Posted 2 months ago

Dear Reviewer, Thank you for your incredible 5-star review of Carrolls Irish Gifts! We are thrilled to hear that our product descriptions and photos accurately reflect what you received, and that our shipping was timely and reasonably priced for you. Your support means the world to us, and we can’t wait to help you discover more of our unique offerings in the future! Sláinte!

Posted 2 months ago

“My order was delivered very quick and I'm delighted with my purchases”

Helpful Report

Posted 2 months ago

Dear Reviewer, Thank you so much for your fantastic 5-star review of Carrolls Irish Gifts! We’re delighted to hear that your order arrived quickly and that you’re pleased with your purchases. Your satisfaction is what drives us, and we look forward to bringing you more joy in the future. Sláinte!

Posted 2 months ago

“Quick arrival! Wife loves the sweater!”

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Posted 2 months ago

“Nice website and products. Good representation of Ireland.”

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Posted 2 months ago

“Good quality fast shipping and good customer service”

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Posted 2 months ago

Dear Natalie, Thank you for your wonderful 5-star review of Carrolls Irish Gifts! We’re so pleased to hear that you found our quality to your liking, and that our shipping and customer service met your expectations. Your kind words motivate us to keep delivering the best experience possible. We can't wait to serve you again soon! Sláinte!

Posted 2 months ago

“Nice item Guinness 2 Pack Pint Glass Set happy with quality and delivery time was fast”

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Posted 2 months ago

Dear Tore, Thank you for your wonderful 5-star review of Carrolls Irish Gifts! We’re thrilled to hear that you’re happy with the quality of the Guinness 2 Pack Pint Glass Set and that the delivery time met your expectations. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future! Sláinte!

Posted 2 months ago

“Brought 3 sweatshirts and they fit perfectly. Great quality.”

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Posted 2 months ago

Dear Kay, Thank you for the amazing 5-star review of Carrolls Irish Gifts! We’re thrilled to hear that the sweatshirts fit perfectly and that you're pleased with the quality. Your feedback truly encourages us to keep up the great work. We can't wait to have you back for more shopping soon!

Posted 2 months ago

“Easy to use website, extensive range and very efficiaent delivery service.”

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Posted 2 months ago

Dear Donnachadh, Thank you for your fantastic 5-star review of Carrolls Irish Gifts! We’re delighted to hear that you found our website easy to use and that you appreciated our extensive range of products. It’s also great to know that our delivery service met your expectations. We always strive to provide an efficient and enjoyable shopping experience. We look forward to welcoming you back soon for more wonderful finds! Sláinte!

Posted 2 months ago

“Love, love, everything we purchased. We recently visited Ireland and wanted some more items from your store when we got home. Very convenient ordering online. Everything arrived quickly too.”

Helpful Report

Posted 2 months ago

Dear Carol, Thank you so much for your amazing 5-star review of Carrolls Irish Gifts! We’re thrilled to hear that you loved everything you purchased and that your online ordering experience was so convenient. It's fantastic to know your items arrived quickly, and we hope they bring a little piece of Ireland back to your home. We look forward to serving you again, whether online or in-store!

Posted 2 months ago

“I purchased 22 various gifts from Carrolls to make an advent calendar for my parents who are planning a trip to Ireland in 2026! They came packaged beautifully all the way to upstate NY and I was VERY pleased with the quality! I know my parents will love them and will certainly plan to purchase a few more treats around the New Year as well!”

Helpful Report

Posted 2 months ago

Dear Emma, Thank you for your fantastic 5-star review of Carrolls Irish Gifts! We’re thrilled to hear that you chose us for such a thoughtful and exciting advent calendar for your parents. It’s wonderful that the gifts arrived beautifully packaged all the way to upstate NY, and we take great pride in the quality of our products. We’re certain your parents will cherish these gifts as they prepare for their trip to Ireland! We look forward to serving you again in the New Year for more delightful treats. Sláinte!

Posted 2 months ago

Carrolls Irish Gifts is rated 4.6 based on 7,455 reviews