Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,370 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

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“Overall, I really enjoyed shopping at this store.”

Helpful Report

Posted 2 months ago

Dear Ann,Thank you so much for taking the time to give Carrolls Irish Gifts a 4-star rating! We truly appreciate your feedback and are delighted to hear that you enjoyed shopping at our store. Thank you again for your support and we hope to see you again soon! Best regards, Carrolls Irish Gifts Team

Posted 2 months ago

“Very fast shipping. Very happy with the purchase.”

Helpful Report

Posted 2 months ago

Dear Karina,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you had such a positive experience with us. We greatly appreciate your kind words and are delighted that our shipping services met your expectations. We take pride in delivering orders swiftly so that our customers can enjoy their purchases without any delays. Once again, thank you for choosing Carrolls Irish Gifts. Your satisfaction is our utmost priority, and we look forward to serving you again in the future.

Posted 2 months ago

“I was only too pleased to be able to buy McGinness glasses, at least I don't have to pinch him from my pub. Also, the old Guinness logos on the glasses bring back memories.”

Helpful Report

Posted 2 months ago

Dear David, Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We're glad to hear that you found the glasses you were looking for. It's wonderful that the old Guinness logos on the glasses bring back cherished memories. Thank you again for choosing Carrolls Irish Gifts. We look forward to serving you in the future and hope to bring you more joy and delight with our authentic Irish products.

Posted 2 months ago

“Everything worked well and I got answer to my question quite fast. Internet pages were easy to work with. I made my order from Helsinki, an got information about delivery very well.”

Helpful Report

Posted 3 months ago

Dear Anja,Thank you so much for your outstanding 5-star rating of Carrolls Irish Gifts! We are absolutely thrilled to hear about your positive experience with us. We're delighted to know that everything worked well for you and that you found our internet pages easy to navigate. We take pride in ensuring a smooth and hassle-free shopping experience for our customers! Additionally, it's great to hear that you received prompt answers to your questions and were well-informed about the delivery process, even from Helsinki. Your satisfaction means the world to us, and we can't thank you enough for choosing Carrolls Irish Gifts. We hope to serve you again in the future!

Posted 3 months ago

“Service was amazing when I called with a question. I am sure this comforted the family of the dear departed Jack Connors. He was a beloved son of Boston, Ma here in the states. thankyou Leandra Jordan”

Helpful Report

Posted 3 months ago

Dear Leandra Jordan,Thank you so much for your 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and kind words. We are thrilled to hear that our service was amazing when you called with a question. It is our utmost priority to provide exceptional customer service, and we are glad that we were able to assist you. We hope that this brought comfort to the family of Jack Connors, a beloved son of Boston, Ma here in the states. Once again, we sincerely thank you for choosing Carrolls Irish Gifts and for taking the time to share your positive experience. We value your feedback and look forward to serving you again in the future. Warm regards, Carrolls Irish Gifts Team

Posted 3 months ago

“Beautiful gift, & wrapped gorgeous. Very special gift, thku so so much. Hugs 🍀”

Helpful Report

Posted 3 months ago

Dear kathleenbobs,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and are thrilled to hear that you found our gift beautiful and gorgeously wrapped. It means a lot to us that you consider our products to be very special. Your loyalty to our store over the years is truly heartwarming, and we cannot thank you enough for being such a valued customer. It's customers like you that keep us motivated to provide exceptional products and service. We send our warmest hugs and extend our heartfelt gratitude to you. Your continued support means everything to us! If there's anything else we can do for you, please don't hesitate to reach out. Wishing you all the best, and may the luck of the Irish be with you always!

Posted 3 months ago

“Have not received it yet.”

Helpful Report

Posted 3 months ago

Hi Nancy, Thank you so much for taking the time to share your feedback about Carrolls Irish Gifts. We truly appreciate your kind words and are thrilled to hear that we have been able to deliver a positive customer experience. Here at Carrolls Irish Gifts, our dedicated team strives to provide exceptional service and ensure that each visit is enjoyable. It's great to know that our efforts are making customers, like yourself, happy. If you ever need any assistance or have any questions, please don't hesitate to reach out. We are always here to help and ensure that you have a wonderful shopping experience with us. Thank you again for your support and valuable feedback!

Posted 3 months ago

“Quality glass and fast delivery!”

Helpful Report

Posted 3 months ago

Dear Per, Thank you so much for your incredible 5-star rating of Carrolls Irish Gifts! We are absolutely thrilled to hear that you had such a fantastic experience with us. Your support means the world to our team. Quality glass and fast delivery are two aspects that we take immense pride in at Carrolls Irish Gifts. We strive to ensure that every item we offer is of the highest quality, and our efficient delivery service is aimed at bringing joy to our customers in the shortest possible time. Once again, we cannot thank you enough for your wonderful feedback and for choosing Carrolls Irish Gifts. We truly hope to serve you again in the near future! Warm regards, The Carrolls Irish Gifts Team

Posted 3 months ago

“I love being able to get a taste of Ireland shipped directly to the US. I got a basket for myself and sent on to a friend. Great value and quality products!!!”

Helpful Report

Posted 3 months ago

Dear Jeanne, Thank you so much for your incredible 5-star rating of Carrolls Irish Gifts! We truly appreciate your feedback and are thrilled to hear that you loved your experience with us. Your words mean the world to us, and we are delighted to be able to bring a piece of Ireland to your doorstep. We take great pride in curating our products to ensure both their quality and authenticity. Once again, thank you for your outstanding review, and we look forward to serving you again in the future!

Posted 3 months ago

“My order has not yet been delivered.”

Helpful Report

Posted 3 months ago

Dear Susan,Thank you so much for taking the time to share your experience with us at Carrolls Irish Gifts. We truly appreciate your feedback and apologize for the inconvenience caused by your undelivered order. We understand how frustrating it can be when you're eagerly awaiting a purchase and it doesn't arrive as expected. We strive to provide a smooth and efficient delivery service, and it's disappointing to hear that we didn't meet your expectations this time. To help us improve and rectify this situation, we would kindly ask if you could provide us with more details about your order. Could you please let us know your order number and any other pertinent information, such as the date of purchase? Additionally, if there is anything specific you would like us to address or any suggestions you have, we would be grateful to hear them. We value your satisfaction as our customer and would like to do our best to make things right for you. Once again, thank you for bringing this matter to our attention, and we look forward to hearing back from you. Kind regards, Carrolls Irish Gifts

Posted 3 months ago

“Ordered the original Guinness Glasses. Perfect addition to our bar! Order was packed very well. Delivery was very timely to Burlington, Ontario Canada”

Helpful Report

Posted 3 months ago

Dear Scott,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We greatly appreciate your support and are thrilled to hear that you had a wonderful experience with our service. We're delighted to know that you ordered the original Guinness Glasses and found them to be the perfect addition to your bar. It's wonderful to hear that you were impressed with the packaging of your order, ensuring that your glasses arrived in perfect condition. We take great care in ensuring that our products are secure and well-protected during transit. Additionally, we're pleased to hear that the delivery to Burlington, Ontario, Canada was very timely. We strive to provide efficient and reliable shipping services to our valued customers. Thank you once again for choosing Carrolls Irish Gifts. We hope that you continue to enjoy your new Guinness Glasses, and we look forward to serving you again in the future.

Posted 3 months ago

“Great customer service and speedy delivery to the US.”

Helpful Report

Posted 3 months ago

Dear Gina,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We greatly appreciate your kind words and continued loyalty as our valued customer. We're thrilled to hear that you had a positive experience with our customer service team and that your delivery to the US was speedy. Providing excellent service and ensuring timely deliveries are among our top priorities, so it's truly rewarding to receive feedback like yours. Thank you once again for your wonderful review. We look forward to continuing to serve you and providing you with the best of Irish gifts. If you ever need any assistance or have any further queries, please don't hesitate to reach out to us.

Posted 3 months ago

“Website very easy to use. Gift delivered very quickly exactly as described on website and good value for price. It made someone smile.”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to rate Carrolls Irish Gifts with 5 stars! We truly appreciate your kind words and feedback. We are thrilled to hear that you found our website very easy to use, and that the gift you purchased was delivered quickly and exactly as described. We take great pride in providing our customers with a seamless shopping experience and delivering high-quality products. Once again, thank you for your outstanding review and for choosing Carrolls Irish Gifts.

Posted 3 months ago

“Everything was exactly as ordered and received in a descent amount of time.”

Helpful Report

Posted 3 months ago

Dear Derek,Thank you so much for leaving us a brilliant 5-star rating for Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that everything was exactly as ordered and delivered in a timely manner. Your satisfaction means a lot to us, and we hope you continue to enjoy our products.

Posted 3 months ago

“The earings are just a little lopsided as post earings go but quite cute”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful 4-star rating of Carrolls Irish Gifts! We truly appreciate your feedback and are thrilled that you found our products to be quite cute. We apologize for the slight lopsidedness of the earrings as post earrings go, and we will definitely take your comment into consideration for future improvements. Your support means a lot to us, and we hope to have the opportunity to serve you again in the future.

Posted 3 months ago

“I really enjoyed my shopping experience with Carrolls. I was able to find lots of great gifts for my family and some gift ideas for upcoming birthdays. I’ll definitely be back for more.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you had such a positive shopping experience with us. It brings us great joy to know that we were able to provide you with a wide selection of great gifts for your family, as well as some gift ideas for upcoming birthdays. We truly appreciate your kind words and look forward to welcoming you back for more shopping in the future. Thank you once again for choosing Carrolls Irish Gifts!

Posted 3 months ago

“I would have given 5 stars if the box of chocolates weren’t so close to their expiration date. I received my order in July, chocolates expire in August. They were made in August 2023… so I got an old batch. These chocolates were supposed to be a gift for someone who would receive them in September. However, I will not be giving them expired chocolate.”

Helpful Report

Posted 3 months ago

Dear Patricia,Thank you so much for taking the time to rate Carrolls Irish Gifts with 4 stars! We greatly appreciate your feedback and your support. We sincerely apologize for the inconvenience caused by the close expiration date of the box of chocolates you received. We understand your frustration and disappointment, especially since they were intended as a gift for someone in September. We assure you that this is not the standard we strive to meet and we are currently investigating the issue with our suppliers to ensure that this does not happen again in the future. We genuinely value your input and will use it to improve our processes. Again, we appreciate your understanding and for being a valued customer. We hope to have the opportunity to serve you better in the future.

Posted 3 months ago

“Super quick response and customer service from someone who contacted online from over in Australia. They helped locate the product and place my order promptly.”

Helpful Report

Posted 3 months ago

Thank you so much, Joel, for giving Carrolls Irish Gifts a stellar 5-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience with our online customer service. We pride ourselves on providing super quick responses and excellent customer service to customers around the world, just like you in Australia! It's fantastic to know that we were able to assist you in locating the product you were looking for and placing your order promptly. Thank you once again for choosing Carrolls Irish Gifts and for taking the time to share your kind words. We hope to serve you again in the future!

Posted 3 months ago

“Quick service and swift delivery!”

Helpful Report

Posted 3 months ago

Dear Linda, Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you had a great experience with us. "Quick service and swift delivery!" We couldn't have said it better ourselves. We take pride in ensuring that our customers receive their orders promptly, so it's wonderful to know that our efforts were appreciated. Once again, thank you for choosing Carrolls Irish Gifts, and we look forward to serving you again in the future.

Posted 3 months ago

“Very great site. They have wonderful products. I will definitely be ordering from them again. They also shipped really fast.”

Helpful Report

Posted 3 months ago

Dear Vicky, Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and continuous support. It's wonderful to hear that you find our site to be very great and that you are impressed with our wide range of wonderful products. We strive to offer unique and high-quality items that capture the essence of Ireland. We're delighted to know that you had a positive shopping experience with us, and we're thrilled that your order arrived quickly. We always aim to provide fast and reliable shipping to ensure our customers receive their purchases on time. Thank you for being such a loyal customer. Your trust and loyalty mean the world to us. We can't wait to serve you again in the future!

Posted 3 months ago

Carrolls Irish Gifts is rated 4.6 based on 7,370 reviews