Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,531 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,531 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t comment on the company product as my order hasn’t been delivered. I get a very nice long email about problems with the postal service but no indication if my order has been processed or sent for delivery”

Helpful Report

Posted 2 years ago

“Still waiting for my order which I put in on the 28th of November which was supposed to be a Christmas present for a dear friend it is now 19th of December and I don't think I will receive it now on time so have to buy another gift... So not very happy as I don't have alot of spare money.”

Helpful Report

Posted 2 years ago

“After spending 10 days in Ireland I wanted to get some additional items for Christmas gifts. I ordered several items on 11/27/22. The order was processed in a timely and shipped to the United States saying it was received in the US on 12/6. It is now 12/18/22 and I have yet to receive my items. Hopefully the luck of the Irish will be with me and I will receive my items before Christmas. ~Paula”

Helpful Report

Posted 2 years ago

“My order got lost in the mail system. It happens. Carrolls offered to resend, but provided no tracking info then continuously ignored my emails. Great products but poor customer service”

Helpful Report

Posted 2 years ago

“When I made my order, the main thing I wanted was the selection boxes. There was no mention of them being out of stock I got an email 2 days before the package actually arrived saying they were out stock I don’t appreciate this as I would have not placed the order in the first place and I am sure the carrolls team knew this It also didn’t give me enough time to place an order Elsewhere Please be honest when people are placing orders and give updates in a timely manner”

Helpful Report

Posted 2 years ago

“Terrible service, not received my item, and spoke to an automated operator, who said it had gone missing. And disgusted that I haven't received a refund or an apology. Will definitely not be ordering anything else from you. Mr&Mrs Kelly.”

Helpful Report

Posted 2 years ago

“Never received product!!!!!!”

Helpful Report

Posted 2 years ago

“I HAVE NOT RECEIVED MY ORDER YET. THIS A CHRISTMAS PRESENT FOR MY GRANDDAUGHTER. I WOULD HATE TO DISAPPOINT HER. ONLY ONE WEEK TO GO !”

Helpful Report

Posted 2 years ago

“Very disappointed”

Helpful Report

Posted 2 years ago

“Very disappointed as I ordered a gift on the 23rd November for my grandson and I’ve still not received it. I have communicated with yourselves but still no help!”

Helpful Report

Posted 2 years ago

“I sent a gift to my A as inter in Canada, on the 9/11. I contacted the help centre and all I got back was a screenshot of the DHL link which I can check myself. My order is in Memphis ‘out for delivery since 11/11. My gift cost almost €100 and I don’t know where it is?”

Helpful Report

Posted 2 years ago

“I haven't received the item I ordered !!!”

Helpful Report

Posted 2 years ago

“I am still waiting for my order which is now over three weeks late. I have emailed, phoned and no one has got back to me! This is the worst service I have ever had! Could someone follow up on my order please?”

Helpful Report

Posted 2 years ago

“I think its a bit ridiculous that you want my opinion seeing I still haven't received the item ordered in November with a 2-3 day deliver time.”

Helpful Report

Posted 2 years ago

“I would like to review that the product is like, but I have not recieved it ordered on 20th November now 11th December it is still in Ireland as far as I know”

Helpful Report

Posted 2 years ago

“I ordered on the 20th of Nov and still aint received my order. Its now the 11th of DEC”

Helpful Report

Posted 2 years ago

“Have not received my order. Contacted customer service. Have had one response from them, and nothing since. Extremely disappointed.”

Helpful Report

Posted 2 years ago

“Item never arrived”

Helpful Report

Posted 2 years ago

“I ordered an advent calendar on the 16th of November. 3-5 day’s delivery. It never arrived. I emailed asking about it & they said it must have got lost & they didn’t have anymore in stock. I will never order another think from this site. Very disappointed with the service.”

Helpful Report

Posted 2 years ago

“Paid €5 for the smallest tin for biscuits with 4 biscuits in, it was ment to be a Christmas present but it was so small it was to embarrassing to give to anyone”

Helpful Report

Posted 2 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,531 reviews