Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,456 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Wonderful shopping experience from start to finish!”

Carrolls Irish Gifts 5 star review on 7th August 2023

Helpful Report

Posted 1 year ago

Thank you, Connie, for your 5-star rating on Carrolls Irish Gifts. We are delighted to know about your wonderful shopping experience from start to finish! We appreciate your time and effort in sharing your feedback with us! Kindest regards, Customer Care

Posted 1 year ago

“Tout est bien arrivés”

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Posted 1 year ago

“Love , love , love this company! So much to choose from and good quality. Thank goodness they had it all in one location. It was super convenient for purchasing souvenirs for friends and family.”

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Posted 1 year ago

Thank you so much, Missy, for your 5-star rating of Carrolls Irish Gifts! We are so pleased to hear that you had a great experience, with plenty of items to choose from and high-quality merchandise. We are glad that you were able to purchase souvenirs quickly and conveniently! Thank you for your kind words and for your support. Kindest regards, Customer Care

Posted 1 year ago

“Great products”

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Posted 1 year ago

“I was very impressed with your quick response to get my order to me and it was packaged so well. I visited some of your stores in Ireland when I was there in March and I purchased a lot of your wonderful items. Thank you for your quick response! Pat”

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Posted 1 year ago

Thank you so much for your kind words and for the 5-star rating, Patricia! It is truly rewarding for us to know that our hard work has been appreciated. We are very glad to hear that you are enjoying our products and that you visited our stores in Ireland. We value your experience and are delighted to hear that you and your order are both happy and content with Carrolls Irish Gifts. Thank you for taking the time to share your experience with us. Kindest regards, Customer Care

Posted 1 year ago

“Very High Quality "Flying Toucan" Pint Glasses (3). Very Fair Price for the Gifts..! Packaging for Shipping was Superb...!!! Received the Package in PERFECT Condition. Long Way from Ireland to Hawaii. Thank you & ALOHA...! Tom McClain”

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Posted 1 year ago

“I recently ordered some chocolate candy with a hint of liquor in them from Carrolls Irish Gifts and I must say that all of them are delicious! I am eating a Baileys Chocolate truffle with salted caramel and a hint of Baileys right now and it is yummy. My delivery was perfect coming all the way from Ireland to the U.S. and the candy arrived in great shape. The delivery also was very quick.”

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Posted 1 year ago

“A good selection of items to bring back as souvenirs reasonably priced”

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Posted 1 year ago

“The clothes are soo good and cheep.”

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Posted 1 year ago

“Spotted an item on the website. I had it personalised and in my hand via a delivery service with in 3 days, tracking provided. Excellent service and excellent quality product. Thank you 🙏🏻”

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Posted 1 year ago

“Very prompt...Received what I ordered within a short time frame and was very satisfied with the goods at a very reasonable price. Thank you”

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Posted 1 year ago

Thank you so much for your five-star rating of Carrolls Irish Gifts! We appreciate your feedback and are so glad to hear that you received what you ordered quickly and were happy with the quality and price. Thank you for being such a wonderful customer!

Posted 1 year ago

“The bookmarks we ordered were a big hit!”

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Posted 1 year ago

Thank you so much Jonathan for giving Carrolls Irish Gifts a 5 star rating! We're so happy to hear that the bookmarks we ordered were a big hit!

Posted 1 year ago

“My first order was the incorrect color. The shirt was black but had a navy tag. I had ordered navy. After sending an email, Carroll's Irish Gifts is sending a replacement.”

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Posted 1 year ago

“I have only received part of my order. But I am satisfied with the products I did receive. My recommendation will depend on my receiving the rest of my order. I guess time will tell.”

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Posted 1 year ago

“My friend love the cup she always nagging at me so that told her haha 😄”

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Posted 1 year ago

Thank you so much Maureen for your 5 star rating of Carrolls Irish Gifts! I'm really glad to hear that your friend loves the cup - it's nice to see our products being put to good use!

Posted 1 year ago

“High quality and beautiful!”

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Posted 1 year ago

“Although the actual contents of the hamper were beautiful, as always, I was extremely disappointed as the Guinness box (as well as outer packaging) was severely damaged. I know this is a courier issue as I truly believe it wouldn't have been sent like this.”

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Posted 1 year ago

“There is much to choose from. Many of these gifts have significant meanings, They are priced right and packaged beautifully. The shipping time to the States is expedited quickly.”

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Posted 1 year ago

“The ordered whisky glasses are packed so that they are stuck together. They cannot be removed without breaking the other glass. In addition, one has cracks in it. These glasses were going to be a gift, but now I can't give them as a gift. How do I deal with this?”

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Posted 1 year ago

Thank you so much for your feedback, Esa! Here at Carrolls Irish Gifts, we take great pride in delivering high-quality products, excellent customer service, and unbeatable prices. A member of our team will be in contact shortly to assist. Kind regards, Customer Care.

Posted 1 year ago

“I made an order and due to royal mail customs bringing it into England it's still not arrived 4 weeks later. I contacted Carroll's and dealt with Shannon and Nicola they re-shipped to my Aunt's in the north of Ireland and I was able to get it posted to me in England all in the space of 4 days. Thank you so much, this was a birthday pressie which is late but at least I have something now.”

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Posted 1 year ago

Carrolls Irish Gifts is rated 4.6 based on 7,456 reviews