Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

“My order came fast and in immaculate condition . Great service”

Helpful Report

Posted 8 months ago

Dear [Reviewer],Thank you so much for your outstanding 5-star rating! We truly appreciate your support and are thrilled to hear that you had a wonderful experience with Carrolls Irish Gifts. We take great pride in providing excellent service, and we are delighted to know that your order arrived quickly and in impeccable condition. Your satisfaction is our top priority, and we are thrilled to have met your expectations. Thank you again for choosing Carrolls Irish Gifts. We look forward to serving you again in the future! Warm regards,

Posted 8 months ago

“Your company is terrible. It’s been a month and I still don’t have my item.”

Helpful Report

Posted 8 months ago

Dear Daniel,Thank you for taking the time to provide us with your feedback and share your recent experience with Carrolls Irish Gifts. We appreciate customers like you who reach out and share their concerns, as it gives us an opportunity to improve our services. Firstly, we would like to sincerely apologize for the inconvenience caused by the delay in receiving your item. We understand how frustrating it can be to wait for an extended period of time without any resolution. Rest assured, we take such matters seriously, and we would like to rectify this situation for you as soon as possible. To address the issue you mentioned, we kindly ask for your assistance in providing further details regarding your order. This will enable us to investigate the matter thoroughly and take appropriate actions to ensure your item is delivered promptly. Please let us know any relevant order information, such as the order number or any other details that could assist us in locating your purchase. Furthermore, we would like to ask for your valuable input in improving our services. Is there anything specific you would suggest to make your experience better? We deeply appreciate your feedback, as it helps us identify areas where we can enhance our customer satisfaction. Once again, we sincerely apologize for any inconvenience caused.

Posted 8 months ago

“Good service , swift delivery - will be ordering again soon ☺️”

Helpful Report

Posted 8 months ago

Dear Leroy,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts. We are thrilled to hear that you had a great experience with our service. We appreciate your kind words about our good service and swift delivery. We strive to ensure that our customers receive their orders promptly and hassle-free. Your satisfaction is our top priority. We are also thrilled to learn that you will be ordering again soon. We look forward to serving you and providing you with another exceptional shopping experience. Thank you for being such a loyal customer. We truly appreciate your support and trust in our brand. If there is anything else we can assist you with, please do not hesitate to reach out. Best regards, Carrolls Irish Gifts

Posted 8 months ago

“Carrolls Irish Gifts has a great selection of gift items. I am excited to give my grandsons the special St. Patrick’s Day candy. Shipment time was very impressive, too.”

Helpful Report

Posted 8 months ago

Dear [Reviewer],Thank you so much for your wonderful 5-star review of Carrolls Irish Gifts! We really appreciate your feedback and are thrilled to hear that you had a great experience with us. Carrolls Irish Gifts truly takes pride in offering a wide selection of gift items, and we're glad you were able to find something special for your grandsons, especially the St. Patrick's Day candy! We hope they enjoy it! Moreover, we understand the importance of fast and efficient shipping, and we're delighted to hear that our shipment time impressed you. Once again, thank you for your kind words and for choosing Carrolls Irish Gifts. We look forward to being of service to you in the future! Best regards, Carrolls Irish Gifts Team

Posted 8 months ago

“Lovely item”

Helpful Report

Posted 8 months ago

Dear [Reviewer],Thank you so much for the incredible 5-star rating you gave us at Carrolls Irish Gifts! We are thrilled to hear that you had a delightful experience with us. We truly appreciate your kind words. Also, we are thrilled to hear that you loved the item you purchased from us. Our team takes great pride in curating a selection of lovely products, so it's always heartwarming to receive such positive feedback. Once again, thank you for taking the time to rate us and share your experience. We look forward to serving you again soon. Best regards,

Posted 8 months ago

“Have had consistent good service from Carrolls Irish Gifts for some years now. The products are of the highest quality and customer service is great. Delivery always prompt even though I live overseas.”

Helpful Report

Posted 8 months ago

Dear Vicki,Thank you so much for your outstanding 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and loyalty over the years. We are delighted to hear that you have had consistent good service from us for some time now. It warms our hearts to know that our products, known for their highest quality, have met your expectations. Our dedicated customer service team is thrilled to receive your kind words, as we strive to provide excellent assistance to all our valued customers. Furthermore, we understand the importance of prompt delivery, especially for our overseas customers. We are glad to hear that our deliveries have been consistently timely, ensuring that you receive your products in a timely manner. Thank you once again for your continuous support and for being a loyal customer. We value your feedback and trust in us. Should you require any further assistance or have any future inquiries, please do not hesitate to reach out. We look forward to serving you again soon! Warmest regards,

Posted 8 months ago

“The glass arrived in America quickly and carefully packaged. The picture on the glass is great quality, very clear.”

Helpful Report

Posted 8 months ago

Dear Kimberly,Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We sincerely appreciate your kind feedback and are thrilled to hear that you are satisfied with your purchase. We are delighted that the glass arrived in America swiftly and was packaged with great care. It is very reassuring to know that our efforts in ensuring safe delivery were successful. Moreover, we are thrilled that you find the picture on the glass to be of great quality, with excellent clarity. Your satisfaction is our utmost priority, and we are overjoyed to have provided you with a positive shopping experience. If there is anything else we can assist you with, please do not hesitate to let us know. We are here to ensure your continued satisfaction. Once again, thank you for choosing Carrolls Irish Gifts. We truly appreciate your support and hope to have the opportunity to serve you again in the future. Warm regards,

Posted 8 months ago

“Great service”

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Posted 8 months ago

“Service very fast ,great company”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic 5-star rating and review of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Service very fast, great company! Your kind words mean a lot to us, and we take pride in providing exceptional service to our valued customers. We're glad our fast and efficient service met your expectations. Thank you again for choosing Carrolls Irish Gifts, and we look forward to serving you again in the future!

Posted 8 months ago

“Absolutely delicious orange marmalade! Best we’ve ever tasted!”

Helpful Report

Posted 8 months ago

Thank you so much for giving Carrolls Irish Gifts a 5-star rating, Colleen! We truly appreciate your kind words and we're thrilled to hear that you loved our orange marmalade. We take great pride in offering the best products to our customers, and we're delighted that it was the best you've ever tasted. We hope to welcome you back soon for more delightful experiences at Carrolls Irish Gifts!

Posted 8 months ago

“As always cant say enough about Carrolls Irish Gifts, everything they do screams quality from their products to packaging, they are super-efficient and great value too”

Helpful Report

Posted 8 months ago

Dear Niamh,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and are thrilled to hear that you are satisfied with our products and packaging. As always, we strive to offer the utmost quality and efficiency, ensuring that every aspect of your shopping experience exceeds expectations. Your ongoing loyalty is incredibly valuable to us, and we are honored to have you as a customer. We will continue to work hard to provide exceptional value and service for all your future Irish gifts needs. Once again, thank you for taking the time to share your positive feedback. We look forward to serving you again soon at Carrolls Irish Gifts! Warm regards,

Posted 8 months ago

“Very good indeed 👍.”

Helpful Report

Posted 8 months ago

Dear Reviewer Thank you so much for taking the time to rate Carrolls Irish Gifts with a stellar 5-star review! We really appreciate your kind words and support. It's great to hear that you had an excellent experience with us. We strive to provide top-notch service and quality products to our valued customers, and we're thrilled to know that we hit the mark for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, we sincerely appreciate your amazing feedback and for choosing Carrolls Irish Gifts. We look forward to serving you again soon! Warm regards,

Posted 8 months ago

“I purchased some cork placemats like the ones my husband and I saw at every bed and breakfast on our trip to Ireland 30 years ago. I couldn't find them in the usual online places and found them here at a great price and very fast international shipping. A little valentine for my husband as a reminder of that very special trip.”

Helpful Report

Posted 8 months ago

Thank you so much for your 5-star rating! We are thrilled to hear that you had a positive experience with Carroll's Irish Gifts. We are glad that you found the cork placemats you were looking for, bringing back such wonderful memories from your trip to Ireland 30 years ago. It warms our hearts to know that we could provide a reminder of that very special trip. We appreciate your kind words and are grateful for your support. Thank you again, and we hope to serve you again in the future!

Posted 8 months ago

“Ordered two items with 3-5 day delivery. After a week, I got an email to say only one left in Stock. I emailed to request a refund of the out of stock, which was very promptly dealt with but still had to wait another week for the other item to arrive. Very slow delivery.”

Helpful Report

Posted 8 months ago

Dear [Reviewer],Thank you so much for taking the time to share your feedback regarding your recent shopping experience at Carrolls Irish Gifts. We sincerely appreciate your input and are grateful to have customers like you who help us improve our services. We apologize for the inconvenience caused by the delay in your order and the resulting mix-up in the stock availability. We understand how frustrating it can be to expect a timely delivery and receive notifications of item unavailability. We have taken note of your concerns and will work diligently to address these issues to prevent similar mishaps in the future. To make things better, we would love to hear more about your specific experience and any suggestions you might have to enhance our delivery process. Your insights are invaluable to us, as we strive to provide efficient and seamless shopping experiences for our customers. Thank you again for sharing your feedback. We value your business and hope to have the opportunity to serve you better in the future. Warm regards,

Posted 8 months ago

“Items arrived very quickly and just as described.”

Helpful Report

Posted 8 months ago

Thank you so much, Kathleen, for awarding us a fabulous 5-star rating for Carrolls Irish Gifts! We truly appreciate your support and it brings us immense joy to know that you had a wonderful experience with us. Furthermore, we are thrilled to hear that your items arrived very quickly and were exactly as described. Your satisfaction is our utmost priority, and we always strive to provide the best products and service to our valued customers. Once again, thank you for choosing Carrolls Irish Gifts and for taking the time to share your positive feedback. We look forward to serving you again in the future!

Posted 8 months ago

“This was my second time ordering. Love the Irish products, shipped quickly and arrived quickly and in good condition. Shipping prices were reasonable. Will definitely order again.”

Helpful Report

Posted 8 months ago

Thank you so much, Sandra, for your wonderful 5-star rating of Carrolls Irish Gifts! We truly appreciate your continued support and are thrilled to hear that you love our Irish products. It's great to know that your order was shipped and delivered promptly, and in good condition. We're also glad to hear that you found our shipping prices reasonable. We're grateful for your loyalty, and we look forward to serving you again in the future. Thank you once again for choosing Carrolls Irish Gifts!

Posted 8 months ago

“The purchasing experience was positive. Carroll's was easy to order from and responded quickly when emailed about tracking. The glass I purchased was beautifully boxed, and the engraving was done perfectly, as promised. My only disappointment was the weight of the glass. It was much thinner than I anticipated. I was looking for a heavier Pint Glass. The one I purchased seems a bit too fragile.”

Helpful Report

Posted 8 months ago

Dear Louise,Thank you so much for taking the time to leave us a 4-star rating! We sincerely appreciate your feedback. We are thrilled to hear that your purchasing experience with Carroll's Irish Gifts was positive. We pride ourselves on making the ordering process easy and providing prompt responses to any inquiries. We are delighted that the glass you purchased was beautifully boxed and the engraving was done perfectly, just as promised. However, we apologize if the weight of the glass did not meet your expectations. We understand that you were looking for a heavier Pint Glass and found the one you purchased to be a bit too fragile. We value your feedback and will definitely take your comments into consideration as we continue to improve our products and offerings. If there's anything else we can assist you with or if you have any further suggestions, please do not hesitate to reach out. Thank you once again for choosing Carroll's Irish Gifts and for sharing your thoughts. We hope to have the opportunity to serve you again in the future. Warm regards, Carroll's Irish Gifts Team

Posted 8 months ago

“I loved using Carrolls. Bought 3 lovely Guinness glasses with engravements. The guys hurried the delivery for me so they arrived in time for my wedding. Thanks”

Helpful Report

Posted 8 months ago

Thank you so much, Donna, for taking the time to give us a fantastic 5-star rating! We truly appreciate your kind words and we are thrilled to hear that you loved using Carrolls Irish Gifts.We are delighted to have been able to assist you in purchasing the lovely Guinness glasses with engravements for your wedding. Our team worked hard to ensure a speedy delivery, and we're glad they arrived in time for your special day. Thank you for being such a loyal customer and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out.

Posted 8 months ago

“Excellent customer care. I had a question about a product before ordering it and used their chat and my question was answered immediatly. Carrols staff is knowlegable, professional, and makes a customer confident about purchasing. Its also a legitimate Irish company. I have been singing the praises and will continue. Fast shipping too. Good quality stuff.”

Helpful Report

Posted 8 months ago

Thank you so much for your amazing 5-star rating, mk! We truly appreciate your kind words and we're thrilled to hear that you had an excellent experience with Carrolls Irish Gifts. We take pride in our customer care and are glad that our chat support was able to answer your question promptly. Our knowledgeable and professional staff is always ready to assist our valued customers, ensuring a confident purchasing process. Thank you once again for your kind words and support. We look forward to serving you again in the future!

Posted 8 months ago

“Bought Sheepie socks for a relative Quality is excellent Delivery was prompt”

Helpful Report

Posted 8 months ago

Thank you so much for your glowing 5-star review of Carrolls Irish Gifts! We're thrilled to hear that you had a positive experience shopping with us. We appreciate your kind words about the quality of our products, particularly the Sheepie socks you purchased for your relative. We take great pride in offering top-notch items to our customers. Additionally, we're pleased that you found our delivery service to be prompt. We value your feedback and hope to have the opportunity to serve you again in the future. Thank you once again!

Posted 8 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts Reviews