Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

“From order to delivery Carroll’s Irish Gifts my experience was very good. My item arrived quickly and well packaged.”

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Posted 8 months ago

Thank you so much Angela for the 5-star rating of Carrolls Irish Gifts! We are so glad you were pleased with the products and the service you received - it's great to hear that it was all very well packed too. Thank you again for your kind words!

Posted 7 months ago

“Fair prices, rapid delivery. All the important stuff (mugs) were well packed and arrived undamaged. Only a tin of tea had a dent. A chance buy, s cap, not only fit me perfectly, but also suits me perfectly, maybe I am part irish. ;-)”

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Posted 8 months ago

Dear Torsten, Thank you very much for your outstanding 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear about your positive experience. Your kind words demonstrate our commitment to providing excellent service and ensuring that our customers receive their orders promptly and in pristine condition. We take great pride in delivering a memorable shopping experience, and your satisfaction means everything to us. Once again, thank you for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!

Posted 8 months ago

“Love the hoodie & sweatshirt. Fit perfect. Cookies are awesome.”

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Posted 8 months ago

Dear Russell,Thank you so much for taking the time to rate Carrolls Irish Gifts with 5 stars! We truly appreciate your support and loyalty as our valued customer. We are thrilled to hear that you love the hoodie and sweatshirt you purchased. It's fantastic to know that they fit you perfectly and meet your expectations. Our team takes pride in delivering high-quality products that bring joy to our customers. We couldn't agree more with your sentiment about our delicious cookies. We make it a point to provide delightful treats that satisfy both the taste buds and the soul. We're glad they hit the mark for you! Once again, thank you for your kind review and for being a loyal customer. We genuinely appreciate your continued trust in our brand. Should you need any further assistance or have any other feedback, please feel free to reach out. We're here to help!

Posted 8 months ago

“Good choice Original Irish craft.But not present all product from store to Internet bayer.”

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Posted 8 months ago

Thank you, Srdjan, for taking the time to give Carrolls Irish Gifts a 4-star rating! We appreciate your feedback and are glad to hear that you had a good experience with our products. We understand that not all our products are available for online purchase, as we have a diverse range of authentic Irish craft items in our physical store. We apologize for any inconvenience caused, but we hope this encourages you to visit us in-store to explore our full selection. We value your support and look forward to serving you again soon!

Posted 8 months ago

“Great store, lots of items, the shipping was very quick, and I love my cap ! Highly recommended.”

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Posted 8 months ago

Dear Liza, Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We greatly appreciate your support and recommendation. We are thrilled to hear that you had a great shopping experience with us and that you love your cap. At Carrolls Irish Gifts, we strive to provide a vast selection of items and ensure quick shipping to our valued customers. Your satisfaction is our top priority, and we are delighted to know that we met your expectations. Once again, thank you for choosing Carrolls Irish Gifts. It was a pleasure serving you, and we look forward to assisting you with your future shopping needs.

Posted 8 months ago

“The soda bread mix I purchased were excellent easy to follow instructions resulting in delightful soda bread. Unfortunately as a pensioner I can only order very occasionally but will definitely re order when I can.”

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Posted 8 months ago

Dear Joseph,Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you enjoyed the soda bread mix you purchased. We're glad that the instructions were easy to follow and that it resulted in delightful soda bread. We understand that ordering can be a bit challenging as a pensioner, but we're grateful that you still chose to shop with us. Whenever you're able to order again, we'll be here and ready to assist you. We look forward to serving you again in the future!

Posted 8 months ago

“Very pleased with cardigan I ordered , fit perfect nd great quality .”

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Posted 8 months ago

Thank you so much for your wonderful 5-star rating, Julie! We appreciate your support and are thrilled to hear that you were very pleased with the cardigan you ordered from Carrolls Irish Gifts. It's fantastic to know that it fit perfectly and that you found the quality to be great. Your satisfaction means the world to us. If there's anything else we can assist you with, please don't hesitate to let us know. We hope to serve you again soon!

Posted 8 months ago

“Everything was good except the salt and pepper shakers. I’m sending them back!”

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Posted 8 months ago

Dear Deborah,Thank you so much for your fantastic 5-star review of Carrolls Irish Gifts! We truly appreciate your kind words and are thrilled to hear that you had a great experience. We apologize for the issue you encountered with the salt and pepper shakers. Our goal is to ensure that all our products meet the highest quality standards, and we are sorry that this item did not meet your expectations. Please know that we value your feedback, and we are committed to making it right. We would be more than happy to assist you with returning the salt and pepper shakers. Please reach out to our customer service team, and they will guide you through the return process swiftly. Once again, thank you for choosing Carrolls Irish Gifts, and we hope to have the opportunity to serve you again in the future.

Posted 8 months ago

“Just as ordered :)! I'm excited to gift this to my partner!”

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Posted 8 months ago

Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We're thrilled to hear that you had such a great experience shopping with us. We're glad to know that your order arrived just as you had ordered it. We can imagine how exciting it must be to have found the perfect gift for your partner! We hope that it brings joy and happiness to both of you. Once again, thank you for your wonderful review. We truly appreciate your support and choosing Carrolls Irish Gifts. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us.

Posted 8 months ago

“I was very satisfied with your goods and fast delivery.”

Helpful Report

Posted 8 months ago

Dear Antonin,Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We greatly appreciate your support and are thrilled to hear that you were very satisfied with our goods and fast delivery. We are committed to providing our customers with the best shopping experience possible, and your feedback reassures us that we are on the right track.

Posted 8 months ago

“I was very disappointed with Carroll’s Irish gifts. I ordered a size 4 (it literally said that in the title) soccer ball. I received this little plush ball that was maybe a 3rd of the size of a size 4 and like something you’d let an infant play with. I emailed them, got a refund, and ordered again. The second one arrived and SAME DAMN THING!! I called and got another refund and asked them what was going on here that I kept getting the wrong thing. I wouldn’t have given them a 1 star rating if they’d acted like they cared even a little and maybe gave me a credit or something like that for getting the order wrong twice. I even asked about this and they said they could not. So now, I’ve went 4 weeks, my son’s soccer league (all the kids are supposed to have their own ball, and this was to be his) is half over and I’ve had to order the ball from another source. After speaking with Carroll’s when the second wrong product arrived, I discovered they don’t even carry a size 4, only a 5 and it looks totally different. It’s completely ridiculous that they can just waste your time due to their inattention to detail on multiple occasions and then refuse to do anything to make up for it, only giving back money that was yours anyway. Avoid them at all costs.”

Helpful Report

Posted 8 months ago

Dear Erik,Thank you so much for taking the time to provide us with your feedback on your recent experience with Carrolls Irish Gifts. We truly appreciate customers like you who offer valuable insights into our products and services. Firstly, we would like to sincerely apologize for the disappointment you experienced with your order. We completely understand how frustrating it must have been to receive the wrong item not just once, but twice. This is certainly not the level of service we strive to provide. Your feedback regarding our lack of attention to detail and failure to offer any form of compensation is greatly appreciated. We understand that receiving a refund does not entirely resolve the inconvenience and time wasted during this process. We sincerely apologize for any inconvenience this has caused, especially with regard to your son's soccer league. Once again, we thank you for bringing these issues to our attention. Your feedback is crucial in helping us identify areas for improvement and continuously enhance our customer experience. We hope for the opportunity to serve you better in the future.

Posted 8 months ago

“So nice, that you had a few little gifts that I meant to pick up while in Dublin and, forgot to.”

Helpful Report

Posted 8 months ago

Dear Cynthia,Thank you so much for taking the time to leave us a fantastic 5-star rating for Carrolls Irish Gifts! We are thrilled to hear that you had such a positive experience with us. We truly appreciate your kind words and are delighted that we could help you find what you were looking for. It's great to know that our store had the little gifts you meant to pick up while you were in Dublin but forgot. We strive to offer a wide range of products that capture the essence of Ireland. Once again, thank you for your excellent rating, and we hope to have the pleasure of serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Carrolls Irish Gifts Team

Posted 8 months ago

“I got a custom gunniess glass, it was sent out within days and great service and quality.”

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Posted 8 months ago

Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you had a wonderful experience with us. Your feedback means a lot to our team. We're delighted to know that you got a custom Guinness glass and that it was promptly sent out. We take pride in providing great service and ensuring top-notch quality for our customers. We hope you enjoy your personalized glass and look forward to serving you again in the future!

Posted 8 months ago

“I buy a lot from your website each year I have never had a problem up to now I ordered the last tshirt, was charged and the order never completed I had to contact you to reconfirm the order and now it finally arrived”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We greatly appreciate your support and taking the time to share your positive experience with us. We are thrilled to hear that you have been a loyal customer and that you have consistently had a seamless shopping experience on our website. We strive to provide excellent service and top quality products, so it is always gratifying to know that we have met your expectations. We apologize for the inconvenience with your recent order of the t-shirt. Your feedback is valuable to us, and we understand how frustrating it can be when an order does not go as smoothly as expected. We are glad that you proactively reached out to us to confirm the order, allowing us to rectify the situation promptly and ensure that your item finally arrived. Thank you once again for choosing Carrolls Irish Gifts as your go-to destination for Celtic products. We truly value your continued support and look forward to serving you in the future.

Posted 8 months ago

“Very pleased with service and gifts offered”

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Posted 8 months ago

,Thank you so much for your excellent 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and loyalty to our store. We are thrilled to hear that you are very pleased with our service and the wide range of gifts we offer. Our team constantly strives to provide the best shopping experience to our customers, and it's delightful to know that we met your expectations. We value your continued patronage and promise to keep delivering exceptional products and service. If you ever need any assistance or have further inquiries, please don't hesitate to reach out to us. We're here to help! Thank you once again for your kind words and for choosing Carrolls Irish Gifts as your go-to store. We look forward to serving you in the future. Carrolls Irish Gifts Team

Posted 8 months ago

“The chocolates taste amazing!”

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Posted 8 months ago

Dear Wanda,Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We truly appreciate your support and are thrilled to hear that you're satisfied with your shopping experience. "The chocolates taste amazing!" We couldn't agree more! We take pride in offering high-quality products, including these delightful chocolates, and we're delighted to know that you enjoyed them. Thank you once again for your kind words and for choosing Carrolls Irish Gifts. We hope to have the pleasure of serving you again in the future!

Posted 8 months ago

“Fantastic customer service with Carrolls. Purchased items to be shipped to Australia some items had to be exchanged. Awesome service, exchanged and sent back to me in no time at all. Products are great quality. Brilliant and prompt communication between customer and warehouse.”

Helpful Report

Posted 8 months ago

Dear Elaine,Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and taking the time to share your experience with us. We are thrilled to hear that you had a fantastic customer service experience with us. It's always our goal to provide exceptional service to our customers, no matter where they are in the world. We are glad that we were able to quickly exchange and send the items you purchased to Australia. We take great pride in the quality of our products, and we are delighted that you found them to be of great quality as well. Your satisfaction means everything to us! We also want to express our gratitude for being a loyal customer. Your continued support and trust in our brand mean the world to us. We look forward to serving you again in the future and providing you with more great products and excellent service. Once again, thank you for choosing Carrolls Irish Gifts. We are here for you anytime, so please don't hesitate to reach out if you have any further questions or need assistance. Warm regards, Carrolls Irish Gifts

Posted 8 months ago

“Quality product at a good price delivered promptly.”

Helpful Report

Posted 8 months ago

Dear Dan,Thank you so much for your fantastic 4-star rating of Carrolls Irish Gifts! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted that you found our products to be of excellent quality, offered at a good price, and delivered promptly. Providing our customers with top-notch products and efficient service is always our priority. We also want to express our gratitude for your loyalty as a customer. Your continued support means the world to us, and we look forward to serving you again in the future. Thank you again for your kind words and for being a valued customer at Carrolls Irish Gifts!

Posted 8 months ago

“Beautiful pocket watch for our son's first communion. Very fast shipping! Great experience! Thank you so much!”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to give Carrolls Irish Gifts a 5-star rating! We sincerely appreciate your kind words and are thrilled to hear that the pocket watch was a beautiful addition to your son's first communion. We pride ourselves on fast shipping and ensuring a great experience for our customers. Your satisfaction means the world to us. Once again, thank you for choosing Carrolls Irish Gifts and we hope to serve you again in the future.

Posted 8 months ago

“Perfect birthday gift for my husband. We go to the horse races here all summer and will be great! Shipping was incredibly fast. Outstanding. Thanks”

Helpful Report

Posted 8 months ago

Dear Debra,Thank you so much for leaving us a fantastic 5-star rating! We are thrilled to hear that you found the perfect birthday gift for your husband at Carrolls Irish Gifts. It's great to know that it will enhance your experience at the horse races this summer. We are also delighted to hear that our shipping speed impressed you. Your kind words and positive feedback mean a lot to us. We truly appreciate your support and look forward to serving you again in the future. Thanks once again, and have a wonderful day!

Posted 8 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts Reviews