Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,535 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I asked a pint glass with something printed on it, paid extra for that but they sent a regular Guinness glass”

Helpful Report

Posted 3 years ago

“i never got my order and it says it was delivered so i give -10982001 stars”

Helpful Report

Posted 3 years ago

“Hi my gift never got to evan Can someone please contact me 0868354608”

Helpful Report

Posted 3 years ago

“I never get my order. And In the website said I will receive it in a week, it’s been more than a month”

Helpful Report

Posted 3 years ago

“After sale very poor,returned item and still have not got got refunded”

Helpful Report

Posted 3 years ago

“Very disappointed, I ordered a gift for a Christmas present to Australia , I ordered it 3 weeks before with 10-12 days delivery and as of the 27th December it's still not here ,”

Helpful Report

Posted 3 years ago

“Absolutely terrible customer service. I couldn't be more disappointed as a fellow Carroll. My order was incomplete and then no replacement or refund, even though I was asked what I wanted to do about your error!!! No further replies to my recent emails at all.... nothing!!! Awful!!”

Helpful Report

Posted 3 years ago

“Address was incorrect. It was correct on order. Product was sent back in a day to Ireland. I never received the order.”

Helpful Report

Posted 3 years ago

“Never received my order.”

Helpful Report

Posted 3 years ago

“I ordered my monopoly set on the 28th of November expecting it to be delivered before Christmas. After countless calls and not being able to get through, I eventually managed to reach someone who told that I picked collection option which is not the case. They told me on the 18th of December that they would send it out but still have not received it”

Helpful Report

Posted 3 years ago

“I would write a review if my order had been delivered it’s now 3 weeks ans I am waiting fir a reply so now we are on Xmas eve ??? So my order will not be delivered fir Xmas 🎄 very disappointed !!!!!”

Helpful Report

Posted 3 years ago

“I still haven't received half of my order. I believe there is a shipping cost holding it up. Please check on it for me again.”

Helpful Report

Posted 3 years ago

“My business partner never received a parcel! I paid order 28th of November! And nothing so far ! It must be a joke ! No Christmas present in time”

Helpful Report

Posted 3 years ago

“I haven't received my gift yet and it's for Christmas for my son-in-law that is from Ireland!!!!”

Helpful Report

Posted 3 years ago

“I never received my order. Ordered on November 27th, shipped on the 30th. It is now Dec. 21st and got a request to rate Carrolls. The tracking goes as far as Dubin on Dec. 14th so I gave it a week to get here. I just sent a message to Carrolls today.”

Helpful Report

Posted 3 years ago

“You have asked me to review when the product has yet to be delivered!!! I ordered on the 3rd of December it is now the 21st!!!”

Helpful Report

Posted 3 years ago

“Never received it 1st time or the second. Asked for a refund.”

Helpful Report

Posted 3 years ago

“Still haven't received after over a month”

Helpful Report

Posted 3 years ago

“Can I track my item I've tried to contact you with no success you have not returned any of my emails anything”

Helpful Report

Posted 3 years ago

“I wrote them an email about not receiving my package I had no response.”

Helpful Report

Posted 3 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,535 reviews