Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,372 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

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“My purchase has already ripped”

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Posted 1 year ago

Hi there, I am sorry to hear this. A member of our team will be in contact shortly. Apologies for any inconvenience. Kind regards, Customer Care.

Posted 1 year ago

“Delivery very prompt. Have dealt with them by phone also. A pleasure to deal with.”

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Posted 1 year ago

“Beautifully presented and fast delivery”

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Posted 1 year ago

“The selection of items was fantastic, the ease of website for ordering was wonderful, the rapid deliver was phenomenal.”

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Posted 1 year ago

“the gifts are nice, however I purchased a tshirt which was far too small and found no returns options.”

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Posted 1 year ago

Hi Jennifer, If possible, could you please go to our website homepage, scroll down to the very bottom and under customer service you should see 'open a support ticket'. We would be more than happy to help assist with your return over there. Kind regards, Customer Care.

Posted 1 year ago

“Shipping was quick and the items were perfect. One cup chipped during shipment, and Carrolls' quickly remedied the issue and sent a replacement. A+++”

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Posted 1 year ago

“My relatives were beyond happy to receive Irish hamper, delivered outside Ireland and just for 5€ more. Will definitely order again. Thanks ☺️”

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Posted 1 year ago

“Très bien, bonne qualité”

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Posted 1 year ago

“As a first time customer I’m very pleased with the yummy taste of your treats. I googled alcohol chocolates on a whim after chatting with a friend and it led me to your site. Letting the chocolates melt in my mouth and savoring the baileys flavor was wicked awesome. Can’t wait to enjoy the rest of them and also share some with my friend for her enjoyment too.”

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Posted 1 year ago

“First time ordering and was very happy.”

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Posted 1 year ago

“I find the products unique and affordable”

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Posted 1 year ago

“While we were in Ireland we found a lapel pin with our family crest but there were only a few available. I was able to order several more on the website for Carrolls. They were very good about keeping me informed on when the inventory of pins we needed would be available and shipped them to me in the US with no issues at all. Thanks!”

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Posted 1 year ago

“Ordered all chocolate gifts but everything was delicious !!! I live in the USA, the order was delivered within 7 days. Excellent service !!!”

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Posted 1 year ago

“Was a gift.... all arrived on time and were appreciated.... great prices and service. Thank you!!”

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Posted 1 year ago

“Was very HAPPY with my purchase delivery was very quick”

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Posted 1 year ago

“no happy with what i bought it come from ireland i thought i was buying irish glasses that was made in ireland buy irish hands when i open it i read made in france made in france come on. you could have sent me email and said o by the way these glasses are made in france i would not have bought them ade in france come on people i guess some people just care about the money when we had our own compony we did the right thing that's not going to happen here is it? ya that's what i thought not going to happen good bye have a great life”

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Posted 1 year ago

Hi Stephen, I am sorry to hear that you are unhappy with your purchase. I will pass your feedback onto our purchasing department. Apologies for any inconvenience. Kind regards, Customer Care.

Posted 1 year ago

“The person I bought the gift for was telly impressed and happy. Highly recommend Carrolls. Delighted with service and delivery.”

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Posted 1 year ago

“Hi, whilst it probably has nothing to do with Carroll’s, I felt really let down how small the two Baileys Easter eggs were. However, the service and delivery from Carroll’s themselves was exemplary. Delivery was within 3 days if order from Ireland to UK. Carroll’s have some lovely items for sale also, so will probably be looking again at the website in the future”

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Posted 1 year ago

“I was very pleased with my purchase, They was really nice. And very well wrapped as well. Great customer service and good price. Thank you.”

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Posted 1 year ago

“I purchased Celtic scarves for my self and my sisters and they are gorgeous! They were shipped to New York in a timely manner and I couldn’t be happier with the experience!”

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Posted 1 year ago

Carrolls Irish Gifts is rated 4.6 based on 7,372 reviews