Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,372 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

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“Paid €5 for the smallest tin for biscuits with 4 biscuits in, it was ment to be a Christmas present but it was so small it was to embarrassing to give to anyone”

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Posted 1 year ago

“Bought this as a gift for my husband. He hasn’t seen it yet but l am sure he will love it. When he told me he wanted a winter cardigan l trawled through the net and struggled to find one that looked good until l found Carrolls. The colour is great and it looks/ feels good quality. Thank you and all the very best”

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Posted 1 year ago

“Loved my gifts I purchased delivery was not long I especially loved the cladagh chains and ring beautiful thank you go raibh maith agut”

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Posted 1 year ago

“I have ordered several times and try to support Irish companies. I love almost everything I have ordered and the merchandise has always been of high quality. I ordered 2 bracelets for Christmas that were silver instead of gold and looked very cheap and fragile. I contacted your company and my complaint was quickly answered, my money is in the process of being refunded and I thank you very much. I will continue shopping with Carroll's and will recommend it to others.”

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Posted 1 year ago

“Was surprised how beautiful and top quality of the goods were for the cost. Great value for money.”

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Posted 1 year ago

“A brilliant website with loads of excellent Irish based gifts at really reasonable prices. Thank you ☘️🇮🇪🎄”

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Posted 1 year ago

“Excellent service. Recently had to return an item that was perfect but unsuitable. Spoke with a very pleasant customer service person. Who talked me through the very simple returns procedure. Thank you Nicole.”

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Posted 1 year ago

“We love Carroll's. We live in USA and since our visit to Dublin when we want a Little bit of Ireland we shop Carrolls.”

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Posted 1 year ago

“Je me suis rendu plusieurs fois en Ireland et plus précisement à Dublin, et j'y retournerais encore plusieurs fois. De tous mes séjours, je suis un habitué des magasins Caorrolls du fait de la qualité de leurs produits (textile et alimentaire) et leurs prix attractifs. Merci et à bientôt à Dublin.”

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Posted 1 year ago

“Produits very good and very professional”

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Posted 1 year ago

“I vacationed in Dublin and purchased gifts for family members, but realized that I needed a few more. Unfortunately, when I accessed the website Some of the products were not available or I could not locate on the search feature.”

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Posted 1 year ago

“The China cup came well protected and in a timely fashion. The item was as described.”

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Posted 1 year ago

“I chose a Guinness hamper to send to someone in a car dealership from whom I'd bought...a car. I was very pleased with the car and with him since he'd gone to extra effort to help find insurance, etc. He said he liked the gift but that's as much as I know. I will use Carrolls again, definitely.”

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Posted 1 year ago

“I wish I could review my Carrolls Irish Gifts. I have not received them yet. I opened a ticket with them to see where my items are, and I have not received an email back. They say it takes them 24 hours to reply. However, we are nearing 48 hours without a reply. I have to give them one star because I did not receive my items.”

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Posted 1 year ago

Hi Kristen, Sorry but it appears your package went missing in transit, I have sent a replacement package now with Fedex which will arrive with you on December 6th. Thanks, Dara

Posted 1 year ago

“Excellent products service and delivery all perfect”

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Posted 1 year ago

“Good Comms and delivery very fast”

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Posted 1 year ago

“In one word: Great! Thanks! Only one suggestion for improving: try to reduce the european shipping costs.”

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Posted 1 year ago

“Everything I ordered was of great quality and the order came very efficiently.”

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Posted 1 year ago

“I was really happy with the hamper, the speed of delivery and the quality. I would definitely buy this again. However I didnt realise that I had to pay separately for the gift card and the gift card message for the hamper.”

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Posted 1 year ago

“Products were absolutely lovely. Really pleased with each item.”

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Posted 1 year ago

Carrolls Irish Gifts is rated 4.6 based on 7,372 reviews