Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,372 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

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“I ordered 8 items and paid for shipping guaranteed to deliver before Christmas. Only one item arrived. Multiple msgs to support were ignored until after Christmas when I was finally told that the other 7 items were already out of stock when I ordered them and the order could never have been fulfilled. When the single item was shipped the notice said it would not deliver until after Christmas so I went out and bought a duplicate. You then refused to refund the shipping charges even though I now have an unused item at home due to your errors. Pathetic service overall”

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Posted 1 year ago

“Was worried about tatos being crushed but was shipped great”

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Posted 1 year ago

“It was great to be able to order from Spain using the click&collect system as I was not sure about my friend's address neither if he was going to be in the town during the Christmas holidays. The products looks yummy and beautifully packaged. Ny friend told me it was very easy to collect. Not tried them yet.”

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Posted 1 year ago

“Unfortunately my first experience was not the best. I made an online order of 2 items for a gift for a family member and over a week after I placed the order I was told one of the items was not on stock. Very disappointing as this also meant that the order had not yet been shipped and I asked about this and got no reply.”

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Posted 1 year ago

“I am still waiting to receive the order I placed with you on 21/12/2022..please can you advise me as to the next step??”

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Posted 1 year ago

“I live in the United States. I ordered 8 days before Christmas. The inventory was more than reasonably priced and the selection of gifts was more than adequate! And I received my order in 5 days! I will definitely be a repeat customer! Gifts with Gra!”

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Posted 1 year ago

“Carrolls are the best place to go to when bringing back some Irish charm anywhere. Having visited twice in Dublin, I lost my necklace so decided to buy another online.”

Carrolls Irish Gifts 5 star review on 12th January 2023

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Posted 1 year ago

“Everything I have ordered has been top notch. My most recent order was for slippers and a Guinness glass. I love them both. Prices are reasonable and shipping is easy. Highly recommend.”

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Posted 1 year ago

“Very quick delivery but a bit expensive”

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Posted 1 year ago

“Excellent website, quality, fast delivery of gift.”

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Posted 1 year ago

“I was very pleased with my recent order from Carrolls. The items were good quality and the shipping was very fast. I will definitely be ordering from Carrolls again.”

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Posted 1 year ago

“Highly recommend Carrolls, great variety and the best value. There is something for for every price range and free postage over 75e. I unfortunately had an issue with one of my deliveries but the team at Carrolls had it sorted and resent in no time. Very easy to navigate the site and complete the purchasing process.”

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Posted 1 year ago

“Order placed on 15th Dec, arrived 23rd Dec. I paid for express delivery, but sadly it arrived after I had gone on holiday for Christmas.”

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Posted 1 year ago

“Decent prices online with good selection. Quick delivery”

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Posted 1 year ago

“Quality products, well packed and delivered quickly and efficiently. I put together a Guiness pack for my Son and he loves it. Great value”

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Posted 1 year ago

“Ordered an aran sweater for my husband for Christmas. It arrived within two days. He liked it so much that we Ordered another one a few days after Same great quality and service. Will be happy to order again. 😊”

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Posted 1 year ago

“The whole experience was very good. However my brother received his gift without the gift card I had ordered and paid for. He had to phone all our siblings to find out who had sent it. I did try to contact Carrolls but they never got back to me.”

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Posted 1 year ago

“Excellent prompt delivery on time just before Xmas. Easy, thank you ❤️”

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Posted 1 year ago

“Website was easy to navigate, ordering process easy - communications sent when order received and dispatched”

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Posted 1 year ago

“The hamper was not delivered in time for Christmas. In fact it was the new year before the delivery was made despite the order being placed in good time.”

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Posted 1 year ago

Carrolls Irish Gifts is rated 4.6 based on 7,372 reviews