Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,370 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The galsses we orderd are great! Described well and shipped promptly! I am a happy customer!”

Helpful Report

Posted 10 months ago

Dear David,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that the glasses you ordered are exactly as described and were shipped promptly. We strive to provide top-notch products and excellent service to our valued customers, so we're beyond delighted to see that you are a happy customer. Should you need anything else or have any further inquiries, please don't hesitate to reach out. Once again, thank you for your kind words and for choosing Carrolls Irish Gifts.

Posted 9 months ago

“They were very quick at getting my order to me.”

Helpful Report

Posted 10 months ago

Dear Joann,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We greatly appreciate your kind words and recommendation. It's customers like you that make our job truly fulfilling. We're thrilled to hear that you received your order in record time. At Carrolls Irish Gifts, we strive to provide speedy delivery without compromising on the quality of our products. Your satisfaction is always our top priority! Once again, thank you for choosing Carrolls Irish Gifts and for taking the time to share your positive experience. We look forward to serving you again in the future!

Posted 9 months ago

“Excellent provider of Irish gifts. Their shipping service is perfect. Aran items are of the highest quality. I highly recommend Carroll's Irish Gifts.”

Helpful Report

Posted 10 months ago

Dear Patrick,Thank you so much for your 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and your continued loyalty as a valued customer. We are thrilled to hear that you find us to be an excellent provider of Irish gifts and that our shipping service met your expectations. It is our utmost priority to ensure that your orders reach you in a timely manner and in perfect condition. Once again, thank you for your wonderful review and for recommending Carroll's Irish Gifts. We look forward to serving you with exceptional products and service in the future.

Posted 9 months ago

“I never saw a customer support as fast, nice, and efficient as this one! Huge thanks!”

Helpful Report

Posted 10 months ago

Dear Maxime, Thank you so much for taking the time to rate Carrolls Irish Gifts with 5 stars! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with our customer support. "I never saw a customer support as fast, nice, and efficient as this one! Huge thanks!" Your kind words mean the world to us. We strive to provide exceptional service to all our customers, and it's heartwarming to know that we were able to meet your expectations. Once again, thank you for your fantastic rating. We look forward to serving you again in the future!

Posted 9 months ago

“Perfect was excatly as described”

Helpful Report

Posted 10 months ago

Dear Eamon,Thank you so much for taking the time to leave us a fantastic 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a perfect experience with Carrolls Irish Gifts. "Perfect was exactly as described" - it is wonderful to know that our products lived up to your expectations. We strive to provide our customers with high-quality items that accurately match their descriptions, and we're delighted to have succeeded in your case. Once again, thank you for choosing Carrolls Irish Gifts, and we hope to see you again soon!

Posted 9 months ago

“It was just as it was pictured. Very good quality and I can’t wait to wear it!”

Helpful Report

Posted 10 months ago

Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you enjoyed your shopping experience with us. We take great pride in showcasing authentic Irish products, and it warms our hearts to know that our efforts are appreciated.We are also delighted to hear that the item you purchased was just as it was pictured and of excellent quality. We strive to provide our customers with products that meet their expectations, and your positive feedback reassures us that we are on the right track. We hope that you will enjoy wearing your new purchase, and we look forward to serving you again in the future. Thank you once again for choosing Carrolls Irish Gifts, and we sincerely appreciate your support!

Posted 9 months ago

“Had just what I was looking for, good price, good service.”

Helpful Report

Posted 10 months ago

Hi Marty! Thank you so much for leaving us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience at Carrolls Irish Gifts. It's great to know that we had just what you were looking for and that you found our prices and service to be good. We look forward to serving you again in the future and providing you with more delightful Irish gifts. Best regards, Carrolls Irish Gifts Team

Posted 10 months ago

“Amazing service, super quick, delighted.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to leave a 5-star rating for Carrolls Irish Gifts! We truly appreciate your kind words and support. We are thrilled to hear that you had an amazing experience with our service. Delivering top-notch service and ensuring customer satisfaction is our utmost priority. We are delighted that we could meet your expectations and provide you with a super quick service. Once again, thank you for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!

Posted 10 months ago

“Great company to deal with. Highly recommend them.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate Carrolls Irish Gifts with 5 stars! We are thrilled to hear that you had such a positive experience with our company. It is truly heartening to know that we have met your expectations and provided a service worthy of your recommendation. We strive to be a great company to deal with, and your kind words reaffirm that we are on the right track. Once again, we appreciate your support and trust in Carrolls Irish Gifts. If you have further inquiries, please do not hesitate to reach out to us. Thank you for choosing Carrolls Irish Gifts!

Posted 10 months ago

“I ordered 2 tshirts on 12 December 2023 Xl and L which were in stock, got email 2 weeks later saying Xl wasn,t in stock which left me searching elsewhere at very short notice for Xl somewhere else”

Helpful Report

Posted 10 months ago

Dear Yvonne,Thank you so much for taking the time to share your feedback about your recent experience with Carrolls Irish Gifts. We truly appreciate hearing from our customers and value your honesty. We are genuinely sorry for the inconvenience caused by the stock issue regarding the XL t-shirt you ordered on December 12, 2023. We understand how frustrating it can be to receive an email two weeks later informing you that the item was not in stock. We sincerely apologize for the inconvenience this caused you, and we deeply regret that it led you to search for an XL size elsewhere at such short notice. Your feedback helps us identify areas where we can improve, and we want to assure you that we take this matter seriously.

Posted 9 months ago

“Beautifully presented gift box. Highly recommend.”

Helpful Report

Posted 10 months ago

Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We greatly appreciate your support and are thrilled to hear that you enjoyed your experience with us. We take pride in ensuring that our products are beautifully presented, and it brings us joy to know that you found the gift box to be exactly that! Your recommendation means the world to us, and we are truly grateful for your kind words. Once again, thank you for choosing Carrolls Irish Gifts. We look forward to welcoming you back for more exceptional experiences in the future!

Posted 9 months ago

“My husband is very happy with his new sweater!!! It looks wonderful on him!!! We shop for each other here all the time”

Helpful Report

Posted 10 months ago

Thank you so much, Denise, for your 5 star rating of Carrolls Irish Gifts! We're so glad to hear that you and your husband are enjoying the new sweater! It's customers like you that make us proud to do business every day. We really appreciate your loyalty!

Posted 10 months ago

“I have not received my purchase. So no review from me.”

Helpful Report

Posted 10 months ago

Hi Tammy, I am sorry to hear that, a member of our team will be in touch shortly.

Posted 10 months ago

“I visited Carrolls Irish Gifts in Ireland in 2019. I bought the Irish Clipper Co breakfast tea to bring back to the states. It was SO good I searched the internet and found the store and have been buying it ever since. I give it as a gift to tea lovers and it's always a big hit. The ordering and delivery is very easy, never had a problem. This year I ordered the Kate Kearney chocolate bars knowing they would be really good. I was not disappointed!!”

Helpful Report

Posted 10 months ago

Thank you so much for your kind words, Amy! We are so happy to hear that you visited us in Ireland and have been a loyal customer ever since. We hope your next visit or purchase from Carrolls Irish Gifts will be even better. Thank you again for your 5-star rating!

Posted 10 months ago

“We ordered a personalised Guinness pint glass, what we got exceeded our expectation, beautifully crafted Guinness pint glass in a beautiful presentation box, and my father in laws name on it, his words were, it's the best Christmas present EVER ! We are over the moon, and will definitely be ordering again, and will highly recommend friends and family doing the same,thank you so much Sandra &Niall Elder”

Helpful Report

Posted 10 months ago

Dear Sandra,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We sincerely appreciate your kind words and are delighted to hear that our personalized Guinness pint glass exceeded your expectations. It warms our hearts to know that the beautifully crafted glass and the thoughtful presentation box brought such joy to your father-in-law. We are over the moon to have made your Christmas celebration extra special. Your satisfaction means the world to us, and we are thrilled to hear that you will be ordering from us again. We would be honored to serve you and your loved ones in the future. Thank you for recommending Carrolls Irish Gifts to your friends and family; word-of-mouth referrals like yours mean a great deal to us. Once again, thank you for choosing Carrolls Irish Gifts. We are grateful for your support and wish you and Niall a wonderful and joyful year ahead!

Posted 9 months ago

“Broken bowels”

Helpful Report

Posted 10 months ago

“Ease of ordering, and great customer service!”

Helpful Report

Posted 10 months ago

Thank you so much for your 5 star rating for Carrolls Irish Gifts! We are glad to hear you had a great experience with our ease of ordering and great customer service! We appreciate your loyalty and looking forward to serving you again in the future.

Posted 10 months ago

“Excellent hamper. Great value for money and quick delivery.”

Helpful Report

Posted 10 months ago

Thank you very much for your 5-star rating, Mandy! We are glad to know that you are satisfied with our excellent hamper, great value, and quick delivery. We value your opinion and your business.

Posted 10 months ago

“I ordered my stuff in November 23 because it was for my son in Australia, he received it a couple of days after Christmas, but it was worth the wait he loved everything he got , the food candles tee-shirts also the guiness picture was lovely so he said ..thankyou so much for making his Christmas from ireland lovely 😍”

Carrolls Irish Gifts 5 star review on 6th January 2024

Helpful Report

Posted 10 months ago

Thank you so much for your kind words and for giving our products a five-star rating! We are thrilled that your son enjoyed everything he received and that even the long wait didn’t dampen his excitement. We hope that your family had a wonderful Christmas holiday. Thank you for choosing Carrolls Irish Gifts!

Posted 10 months ago

“My order was fantastic and arrived in a shorter time then forecat and in great condition. I will definitely order again!”

Helpful Report

Posted 10 months ago

Thank you very much Karen for giving Carrolls Irish Gifts 5 stars! I'm delighted to hear that your order was fantastic and arrived in a shorter time than forecast and in great condition. Thanks again for the support!

Posted 10 months ago

Carrolls Irish Gifts is rated 4.6 based on 7,370 reviews