Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,455 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Always great and timely.”

Helpful Report

Posted 1 year ago

Thank you so much, Marie, for your 5 star rating of Carrolls Irish Gifts. We really appreciate your kind words and your loyalty! Always great and timely. We look forward to continuing to serve you!

Posted 1 year ago

“Good quality and quick shipment! Very well pleased!”

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Posted 1 year ago

Thank you so much for your 5-star rating of Carrolls Irish Gifts! We are so pleased to hear that you had a great experience with our quality and quick shipment - it is something we strive for! We truly appreciate your loyal support and we are thankful for another satisfied customer!

Posted 1 year ago

“As a West Australian - coming from an Irish background - I thought I would buy an Irish calendar for next year and learn more about Dublin (that's apparently where my family came from). Your delivery was prompt.”

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Posted 1 year ago

Thank you so much for the wonderful 5-star rating, Tricia! It gives us great pleasure to hear that the Carrolls Irish Gifts product you purchased for your own heritage was exactly what you were looking for! We are glad you found the perfect item and your delivery was prompt. We thank you for your patronage and look forward to having you as a customer again soon.

Posted 1 year ago

“Very nice items on offer; high quality as expected...I will order from Carrolls again. (I bought things in their store during a visit to Ireland...but not enough...so I ordered additional gifts after returning home.)”

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Posted 1 year ago

Thank you so much for your glowing 5 star review of Carrolls Irish Gifts! We are delighted to hear that you enjoyed your visit to Ireland and the items you found in our store. It's wonderful that you have chosen to order additional gifts online as well. We look forward to hosting you again soon!

Posted 1 year ago

“Ordered the shortbread cookies but was disappointed with the amount of cookies. There was more tissue paper in the tin then cookies.”

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Posted 1 year ago

Thank you so much for your honest feedback about Carrolls Irish Gifts. We really appreciate you taking the time to share your experience. We're so sorry that you were disappointed with the amount of cookies you received, and that there was more tissue paper in your tin than cookies. I have passed this feedback onto the relevant department.

Posted 1 year ago

“Great! Just as described Easy ordering Decent shipping”

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Posted 1 year ago

Thank you so much Denise for your 5 star rating of Carrolls Irish Gifts! We are thrilled to hear that you had a great experience with us and that our product was exactly as described and our ordering and shipping were decent. We appreciate your feedback!

Posted 1 year ago

“Really nice mug. Plus it came broken but carrolls team sent me a mew one. Thx so much.”

Helpful Report

Posted 1 year ago

Thank you for your kind words and the 5 star rating! We appreciate you taking the time to share your positive experience with Carrolls Irish Gifts. We strive to provide a positive experience for our customers and are delighted that you liked your mug. We apologize for the inconvenience of it being broken and are relieved that our team could send you a new one. Thank you again for your support!

Posted 1 year ago

“Once again I have been very pleased with the items I have ordered and received very quickly. It is a touch of Ireland coming in France for Christmas! Thank you!”

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Posted 1 year ago

Thank you for your wonderful 5 star rating of Carrolls Irish Gifts, Viviane! We really appreciate your loyalty and are pleased to hear that you love the items you've ordered. Your kind words about bringing a touch of Ireland to France for Christmas really means a lot to us. Once again, thank you for being a loyal customer!

Posted 1 year ago

“easy to order, good notification and punctual delivery. Kids look nice , mom says GOOD QUALITY ! Thank you !”

Helpful Report

Posted 1 year ago

Thank you so much for your five star rating and such kind words! We appreciate your feedback and are thrilled that your kids love their gifts and you are happy with the quality. We are very proud of our easy to order process, good notifications, and punctual delivery, so it's wonderful to hear that you experienced that first-hand. We look forward to seeing you again soon at Carroll's Irish Gifts!

Posted 1 year ago

“Prompt turnaround on order.”

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Posted 1 year ago

Thank you so much for rating us 5 stars! We really appreciate your business and are happy to hear that you experienced a prompt turnaround on your order. We always strive to provide a first-class service at Carrolls Irish Gifts.

Posted 1 year ago

“Loved the selection, quality and prices of gifts at their stores while in Ireland, love their selection, quality and prices online too! Have ordered online several times from the US. Always very quick delivery, always accurate in what they shipped and shipping costs very fair! Will continue to buy from this site!”

Helpful Report

Posted 1 year ago

Thank you so much Susan for your 5-star rating of Carrolls Irish Gifts! We're really glad to hear you love our selection, quality, and prices, and that you've been a loyal customer over the years. We appreciate your continued support and look forward to helping you find the perfect Irish gift in the future!

Posted 1 year ago

“Very efficient delivered on time will be using Carroll again.”

Helpful Report

Posted 1 year ago

Thank you Julie for your 5 star rating of Carrolls Irish Gifts! We are delighted that you found the service to be very efficient, and that your order was delivered on time. We look forward to working with you again in the future!

Posted 1 year ago

“I was able to find interesting and thoughtful gifts at Carrolls. The checkout and payment process was a snap, and the delivery came exactly as predicted. I think I'll make Carrolls my first choice when buying gifts for family and friends.”

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Posted 1 year ago

Thank you so much for your kind words and your wonderful 5 star rating of Carrolls Irish Gifts, Marko! I'm so pleased to hear that you had a great experience with us, and were able to find interesting and thoughtful gifts. It's heartwarming to know that you plan on making Carrolls your first choice for buying gifts for family and friends. Thanks again!

Posted 1 year ago

“Great store with so much to choose from. I ordered multiple items to be delivered to US. Got one item only. Multiple follow up. Told multiple times that the rest of my order was on its way. Never provided a tracking number or anything else for the second shipment. Right now, I'm out around $110 usd.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to let us know about your experience with Carroll's Irish Gifts. We apologize for the multiple follow ups and lack of tracking number or information about your second shipment. We understand the frustration of spending $110 USD and not receiving what you paid for. I can see one of our team has reshipped the missing items for you. We value your feedback and would love the opportunity to serve you better. Apologies for any inconvenience.

Posted 1 year ago

“They have a great selection great customer service, and shipping was very fast. I love the cardigans, especially”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Anthony! We really appreciate your kind words about our great selection, customer service, and fast shipping. We're so glad that you love our cardigans! Thank you for being a loyal customer of Carrolls Irish Gifts.

Posted 1 year ago

“All the gifts ive ever bought or ordered online from Carrolls have been exceptional this was no exception very well packaged (safely as it was glass) and great quality. Thank you”

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Posted 1 year ago

Thank you Julie for your 5-star rating of Carrolls Irish Gifts! We are so delighted to hear that you are consistently pleased with our products, and we deeply appreciate your loyalty. Every gift we offer is crafted with care and your positive feedback is greatly valued.

Posted 1 year ago

“Made a large order and found that they have great customer service. Everything ordered was delivered impeccably.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating! We are so pleased to hear that your large order was delivered impeccably and that you found our customer service to be great. We appreciate your kind words and support!

Posted 1 year ago

“The customer service was amazing. They were quick to respond and to my email with questions. The products are amazing and great quality.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating! We are so pleased to hear that our customer service was amazing and that the products are of great quality! We take great pride in providing our customers with a seamless experience and we appreciate you taking the time to share your thoughts with us.

Posted 1 year ago

“Lovely gift, exactly what I was looking for. And customer service excellent.”

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Posted 1 year ago

Thank you, Eleanor, for the 5-star rating of Carrolls Irish Gifts! We are overjoyed to hear that you found a lovely gift and were pleased with the excellent customer service. We appreciate your kind words!

Posted 1 year ago

“They responded to my email quickly and when the product came back in stock, they sent me an email letting me know. When I ordered the product, it came in the mail quickly. I was very pleased with my purchase.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Carrolls Irish Gifts! We are so pleased that you had a great experience with us. We appreciate you taking the time to share your positive experience. We are glad that when the product came back in stock, our team was able to send you an email to let you know, and that your purchase arrived quickly. We hope you continue to enjoy your purchase and thank you again for your kind review!

Posted 1 year ago

Carrolls Irish Gifts is rated 4.6 based on 7,455 reviews