Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

“Very good quality, fitted perfectly.”

Helpful Report

Posted 11 months ago

Dear John, Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind feedback. We are delighted to hear that you found our products to be of very good quality and that they fitted perfectly. Your satisfaction means a lot to us, and we're thrilled that we were able to meet your expectations. If there's anything else we can assist you with or any other products you'd like to explore in the future, please don't hesitate to reach out. We look forward to serving you again soon! Best regards, Carrolls Irish Gifts

Posted 11 months ago

“I live in the Midwest of the USA, and I've purchased items from the Carrolls web site twice in four months. Both times, the items were shipped to me quickly, and they were exactly as described. I have no doubt that I will order from Carrolls again in the near future.”

Helpful Report

Posted 11 months ago

Dear Amy, Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We greatly appreciate your kind words and fantastic feedback. We're thrilled to have provided you with a wonderful shopping experience not once, but twice in just four months. We're delighted to hear that our quick shipping and accurate product descriptions met your expectations. Your satisfaction means the world to us, and it encourages us to keep delivering top-notch service. We're absolutely honored that you trust us with your Irish gift purchases, even from the Midwest of the USA. We promise to continue offering an exceptional online shopping experience, and we can't wait to welcome you back for your future orders. Thanks again for choosing Carrolls Irish Gifts! If you ever need any assistance, please don't hesitate to reach out to us.

Posted 11 months ago

“Excellent personal service”

Helpful Report

Posted 11 months ago

Dear Monica,Thank you so much for your glowing 5-star rating of Carrolls Irish Gifts! We truly appreciate your positive feedback and we are delighted to know that you had an excellent personal service experience with us. Your kind words mean a lot to our team, as we strive to provide top-notch service to all our valued customers. We are thrilled that we were able to meet your expectations and make your visit truly memorable. Once again, thank you for choosing Carrolls Irish Gifts and for taking the time to share your feedback. We look forward to serving you again in the future! Best regards, Carrolls Irish Gifts Team

Posted 11 months ago

“Quality Irish gifts at reasonable prices. Ideal gifts for friends or family abroad.”

Helpful Report

Posted 11 months ago

Dear Paul,Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you had an exceptional experience with us. Your kind words mean a lot to our team. At Carrolls Irish Gifts, our goal is to provide quality Irish gifts at reasonable prices. We strive to offer a wide variety of items that make ideal presents for friends or family abroad. We're glad to know that you trust us to help you find the perfect gift for your loved ones. We are grateful to have you as a loyal customer. Your continued support is what drives us to constantly improve and deliver the best shopping experience. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you again for your kind words and for choosing Carrolls Irish Gifts!

Posted 11 months ago

“The mugs I received were far more beautiful than I ever expected! Beautiful colors and detail.”

Helpful Report

Posted 11 months ago

Dear Rosemary,Thank you so much for awarding Carrolls Irish Gifts with a fantastic 5-star rating! We truly appreciate your kind words and positive feedback. We are thrilled to hear that the mugs you received exceeded your expectations and that you found them to be far more beautiful than anticipated. It brings us great joy to know that the vibrant colors and intricate details left such a lasting impression on you. At Carrolls Irish Gifts, our team strives to deliver the finest quality products that showcase the beauty of Irish craftsmanship. We are delighted that we were able to provide you with mugs that not only met but exceeded your expectations. Once again, thank you for your amazing review and for choosing Carrolls Irish Gifts. If there is anything else we can assist you with in the future, please do not hesitate to reach out.

Posted 11 months ago

“Love this shop!! Wonderful gifts from Ireland! Shipped quickly. Perfect for St. Patrick’s Day ☘️”

Helpful Report

Posted 11 months ago

Dear Gayle,Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and continued support. We're thrilled to hear that you love our shop and think our gifts from Ireland are wonderful. It's our pleasure to spread the magic of Irish culture through our carefully curated merchandise. Moreover, we’re delighted that your order was shipped quickly. We understand the importance of timeliness, especially when it comes to preparing for special occasions like St. Patrick’s Day. ☘️ Your loyalty as a customer means the world to us, and we can't express our gratitude enough. If there's anything else we can do to enhance your shopping experience with us, please don't hesitate to let us know. Thank you once again for choosing Carrolls Irish Gifts!

Posted 11 months ago

“Colorful sheep kitchen towels. Great quality, texture and feel.”

Helpful Report

Posted 11 months ago

Dear James,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear about your positive experience with us. Moreover, we are delighted that you are enjoying our colorful sheep kitchen towels. We take great pride in ensuring top-notch quality, texture, and feel in all our products, and it's wonderful to know that this resonated with you. Once again, thank you for choosing Carrolls Irish Gifts and for taking the time to share your feedback. We look forward to serving you again in the future!

Posted 11 months ago

“I purchased a Fire HD8 tablet that came well-packaged and reasonably quick could have been better but saying that they are not Amazon.”

Helpful Report

Posted 11 months ago

Dear Mark, Thank you so much for leaving us a fantastic 5-star rating! We greatly appreciate your feedback on your recent purchase from Carrolls Irish Gifts.

Posted 11 months ago

“Easy to order and fast shipping. I was kept informed during the process.”

Helpful Report

Posted 11 months ago

Dear Sallie,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We are absolutely thrilled to hear that you had a great experience with us. We also appreciate your kind words regarding our easy ordering process and fast shipping. Customer satisfaction is our top priority, and we are glad to have met your expectations. Rest assured, we will continue to provide you with excellent service and keep you informed throughout the entire process. Once again, thank you for your support and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!

Posted 11 months ago

“Items were exactly what I ordered and arrived in a timely manner”

Helpful Report

Posted 11 months ago

Dear June, Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We greatly appreciate your support and are overjoyed to hear that you were pleased with your shopping experience. Thank you once again for choosing Carrolls Irish Gifts! We look forward to serving you in the future.

Posted 11 months ago

“Honestly so so happy with my purchase my crew neck black watch Aran sweater is perfect, great fit superb quality great winter jumper for all occasions a timeless classic. Carols Irish gifts were a pleasure to deal with and baring in mind I live in UK the shipping and postage was incredible from ordering in the evening to the sweater arriving at my door was only 2 days! Great company great products would defo buy from again and recommend. The sizing of the clothing is also spot on. Thank you kindly Adam will be purchasing from you again!”

Helpful Report

Posted 11 months ago

Dear Adam, Thank you so much for your amazing 5-star rating and your kind words about your recent purchase from Carrolls Irish Gifts! We are thrilled to hear that you are honestly so happy with your crew neck black watch Aran sweater. It's wonderful to know that it fits perfectly and that the quality is superb - a great winter jumper for all occasions, indeed a timeless classic. We are also delighted to hear that Carrolls Irish Gifts provided you with a pleasant shopping experience. We understand that living in the UK, fast shipping and postage are important, and we are glad that we exceeded your expectations by delivering your sweater to your door in just 2 days. The satisfaction of our customers is our top priority! Thank you for appreciating our great company and products. We are thrilled to have earned your trust and we would be more than happy to serve you again in the future. We truly value your recommendations and we are committed to maintaining the high standard of our sizing. Best regards, Carrolls Irish Gifts

Posted 11 months ago

“Beautiful and memorable items truly invoking the Irish spirit.”

Helpful Report

Posted 11 months ago

Dear Katherine,Thank you so much for your fantastic 5-star rating and your wonderful review of Carrolls Irish Gifts! We truly appreciate your kind words and support. It's great to hear that you found our products beautiful and memorable, and above all, that they invoke the true spirit of Ireland. We take immense pride in curating a collection that truly represents the rich heritage and traditions of our beloved country. Once again, we are grateful for your glowing review, and we can't wait to welcome you back to Carrolls Irish Gifts soon!

Posted 11 months ago

“Excellent customer service when needed to be contacted. Items arrived in one piece and wrapped well for transport. Would defo purchase from this company again.”

Helpful Report

Posted 11 months ago

Thank you so much, Kathleen, for your fantastic 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you had a great experience with us. We take pride in our excellent customer service, so we are glad to know that we were able to assist you when needed. Our team always ensures that items are carefully packaged to arrive in perfect condition. We truly appreciate your kind words and we would be honored to have you as a customer again in the future. Thank you for choosing us!

Posted 11 months ago

“My slippers were as advertised and arrived quickly. They are the same pair I purchased in Dublin so I was happy to know I could order the same ones shipped to the States.”

Helpful Report

Posted 11 months ago

Dear Dawn,Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and are thrilled to hear that you had a positive shopping experience with us. We are delighted to know that your slippers were exactly as advertised and that they arrived promptly. It's fantastic to hear that you were able to find the same pair you purchased in Dublin and have them shipped to the States. We always strive to provide our customers with authentic Irish products that bring a touch of Ireland to wherever they may be.

Posted 11 months ago

“Bought these to keep my feet warm in Colorado USA. Wife says too warm, my feet are still cold, still looking for warm socks.”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to rate Carrolls Irish Gifts with 4 stars! We truly appreciate your support and feedback. We're sorry to hear that the socks didn't meet your expectations in terms of keeping your feet warm in Colorado, USA. We understand that everyone's comfort levels can vary, and it's unfortunate that they didn't provide the desired warmth for you. Thank you once again for your kind rating, and we hope to have the opportunity to serve you better in the future. Carrolls Irish Gifts

Posted 11 months ago

“I placed an order with Carroll’s gifts on 15/01/24 with a stated 1-3 working day delivery. Today 05/02/24 and I still have not received my order. I have tried to get in touch several times, I was palmed off the first time being told it was the delivery company’s problem and to contact them. Which I have done but also getting nowhere. Made contact again to be told it would be looked into and as of yet have not received anything back. Regardless of the delivery companies policies or failures, I placed this order with Carroll’s and my disappointment lies solely with them and their poor customer service after my order was never received. Perhaps the company needs to look into the lot chose of delivery methods and how to treat customers better.”

Helpful Report

Posted 11 months ago

Dear Cathy,Thank you so much for taking the time to share your feedback regarding your recent experience with Carrolls Irish Gifts. We truly appreciate your input and apologize for the inconvenience you have faced. We are genuinely sorry for the delay in delivering your order. We understand how frustrating it must be to not receive your purchase within the expected timeframe. We also apologize for the difficulties you encountered when attempting to get in touch with us. It is never our intention to palm off our customers or provide poor customer service. We will certainly look into the issues you raised, including our choice of delivery methods, to ensure that such incidents do not happen in the future. Your concerns have been noted, and we are committed to improving our service and making things right.

Posted 11 months ago

“But was delivered the wrong size sent it back for an exchange over 2 weeks ago and still waiting for Carrolls to sent exchanged item”

Helpful Report

Posted 11 months ago

Thank you Alicia, for choosing Carrolls Irish Gifts and for giving us a 5-star rating! W We deeply apologize for the inconvenience you faced with the wrong size item. We understand your frustration and want to assure you that we are working diligently to rectify this situation. I can see our team were in touch this morning and are currently awaiting your response. Thank you for your patience and understanding. Your satisfaction means the world to us, and we will do everything we can to ensure that you receive the correct item promptly.

Posted 11 months ago

“I wish there were an 11 out of 10 score! I ordered the Mini Pint Glass- Guinness Ireland Collection, Mini Guinness Pint Chocolates, and Bailey Hot Chocolate Bombs. Since I live in the USA, I ordered early before St. Patrick's Day. I am the team Captain for the Shamrock Run and putting together a package for the runners as a souvenir. The packaging was incredible, nothing broken or cracked (glasses or chocolate bombs!). The ordering was easy, quick shipment even went standard. I will come back and order again I highly recommend it!!! You will not be disappointed. Oh, the pictures don't do any justice to the product when it comes. WAYYYYY better!”

Helpful Report

Posted 11 months ago

“Thank you for sending me the item I ordered... and for the excellent tracking”

Helpful Report

Posted 11 months ago

Dear Driss,Thank you so much for taking the time to leave us a fantastic 5-star rating! We are thrilled to hear that you had a wonderful experience with Carrolls Irish Gifts. Thank you for sending me the item I ordered; your prompt delivery was greatly appreciated. Additionally, we are delighted to know that the tracking service provided with your order was excellent. Ensuring our customers have a seamless purchasing experience is our utmost priority, and we are thrilled to hear that we met your expectations. Once again, thank you for your incredible support and for choosing Carrolls Irish Gifts. We truly value your business and hope to serve you again in the future. Wishing you all the best!

Posted 11 months ago

“timely delivery expert packaging”

Helpful Report

Posted 11 months ago

Dear Nancy,Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We take pride in providing timely delivery and expert packaging to ensure that your order arrives in perfect condition. Our team works hard to ensure that every customer receives their purchase promptly and in top-notch packaging. Once again, thank you for your kind words and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future.

Posted 11 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts Reviews