Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,457 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Fast delivery, packed well, unfortunately, the content of the gift boxes was just thrown into the box, very poor presentation.”

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Posted 2 years ago

“Quick response to a question, fast delivery.”

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Posted 2 years ago

“Unfortunately late delivery meant that my mum didn't get her Christmas present until after Christmas. Having said that she was pleased with the gift.”

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Posted 2 years ago

“Sent the wrong size knowing that I had asked for size 7”

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Posted 2 years ago

Hi there, I am sorry to hear this. I can see a 25% refund was processed for you on 22nd December. Apologies for any inconvenience. Kind regards, Customer care.

Posted 2 years ago

“The gift came through the mail in time and everything turned out perfect!”

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Posted 2 years ago

“Everything is perfect as always 😊 a small piece of Ireland at home☘️💚”

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Posted 2 years ago

“Tried my first Kate Kearney fudge at church. Loved them so much bought a box for me and gave a box as a gift. Everyone loves them! I like that the portions are small. Thank you”

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Posted 2 years ago

“Ordered 12/12/22 still not even been handed over to fedex 02/03/23.”

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Posted 2 years ago

Hi Paul, I am sorry to hear this. I can see a member of our team was in touch yesterday and has reshipped your order. Sincerest apologies for any inconvenience. Kind regards, Customer care.

Posted 2 years ago

“Speedy delivery, great products. Thanks!”

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Posted 2 years ago

“Ordered for Christmas and shipped to USA. Received my product in a timely manner. Will be ordering again for special occasions.”

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Posted 2 years ago

“Excellent service with a wide selection of good quality Irish products. Welcome addition to my purchases. Looking forward to my next shopping experience particularly when I have some mobility issues. Wrll done.”

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Posted 2 years ago

“Bought a few gifts for my brother....good selection to choose from...easy to order....speedy delivery. My brother was delighted with the gifts he received”

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Posted 2 years ago

“I purchased a Countryman cap for my husband from Carrolls while in Dublin, but when I got home to the U.S., it was too large (XL) so I gave it to a friend. Just before Christmas, I thought to check online and found Carrolls online, with measurements for caps. I ordered a Large in the very same fabric. It was shipped immediately and I received it within days, even though I live in the midwest U.S. It's a perfect fit! He loves it!”

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Posted 2 years ago

“Awesome. Thank you”

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Posted 2 years ago

“Beautiful products. Fast delivery. Lovely letter inside delivery. Perfect experience. Thanks guys.”

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Posted 2 years ago

“Pas de critique, le colis a ete envoyé rapidement et les produits correspondaient mais le pot de moutarde avait été ouvert et quand je l'ai ouvert, il a fallu le jeter”

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Posted 2 years ago

“Very good site for finding gifts for the holidays. Was able to get my order before christmas too.”

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Posted 2 years ago

“really lovely gifts were perfect for my father however although ordered really early to avoid the strikes. The item never left Ireland and the communication was poor”

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Posted 2 years ago

Hi there, I am so sorry to hear this. I can see your refund was processed today. Sincerest apologies for any inconvenience. Kind regards, Customer care.

Posted 2 years ago

“Great place to shop for souvenirs to bring home to family & friends!!”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,457 reviews