Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,373 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

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“Excellent service and very efficient, easy to order and delivered on time”

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Posted 2 years ago

“Lovely pieces in best quality which keep you warm and comfy”

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Posted 2 years ago

“Very nice everything. I visit Dublín and then at home I ordered several presents on line. Thanks”

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Posted 2 years ago

“I love my Mullingar Pewter Engraved Ladies Pendant Pocket Watch so, so much! The pendant watch is lovely with the Claddaugh on the front of the case and engraved on the back of the case really beautifully just like I ordered it. Ireland is my heart! I love Carroll's Irish Gifts and the beautiful selection of Irish gifts. Thank you! Shirley”

Carrolls Irish Gifts 5 star review on 3rd November 2022

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Posted 2 years ago

“Good selection of gifts. Easy to order & prompt delivery.”

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Posted 2 years ago

“I had a question about engraving and received a very quick response! My order (including the time to engrave) was about a 2 day turnaround!! And shipping....I couldn't believe how quick it got to me in the U.S. My package arrived safe and secure in about 4 inches of bubble wrap! All around fantastic service.”

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Posted 2 years ago

“Very fast and efficient service! Am planning another order from them soon! Definitely recommend.”

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Posted 2 years ago

“1. I did not receive my order, and in the tracking link was no information listed. I have family in Ireland and wanted to introduce Irish products to business partners...instead I had to tell them that the products were not delivered. It bothers me even more, because I could have ordered the products over Amazon (send from Carrolls) instead from Carrolls directly. And Amazon provides tracking information. 2. After 2 weeks and 3 emails to customer service I have not received my money back. Nearly 100 Euro were not reimbursed. Very poor business practice. After this experience I can not recommend Carrolls any longer”

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Posted 2 years ago

Hi Jody, I am so sorry to hear this. A member of our team will be in touch shortly. Sincerest apologies for any inconvenience caused. Kind regards, Customer Care.

Posted 2 years ago

“I was surprised to receive my order so fast and it was received in beautiful packaging and the engraving was perfect. I’m just a bit disappointed as I would like to order more, but the website has one price then when I go to check out the price is 10.00 more.”

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Posted 2 years ago

“Good came in faster than expected”

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Posted 2 years ago

“I like carrolls irish gifts they have what I want at a good price and I receive it quickly”

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Posted 2 years ago

“No problems in ordering and swift delivery.”

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Posted 2 years ago

“I bought a blanket for my baby and am very happy with the purchase! even more I think that this is one of the most successful children's purchases! delivery is very convenient and fast. Very nice warm wool blanket. A pleasant surprise was a card with explanations of knitted symbols on a blanket! The only thing is that the blanket must be washed well before use. It smells a little like sheep's wool, but for me this is a plus, because it is a guarantee of quality and naturalness, which was very important for me. Thank you very much!”

Carrolls Irish Gifts 5 star review on 30th October 2022

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Posted 2 years ago

“Very good quality goods and fast delivery Will be back to shop again”

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Posted 2 years ago

“Good value and service”

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Posted 2 years ago

“Enjoyed shopping in the stores in Dublin but couldn’t pack everything I wanted to bring back. Happy to be able to order the rest online! Shipping was fast!”

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Posted 2 years ago

“Great quality items. Shipping great”

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Posted 2 years ago

“A very good products and quality. The package was Lost and the carrolls Irish customer was very reactive, thanks you!”

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Posted 2 years ago

“I'm very happy with the selections and prices especially when I was there visiting in September. However I needed more after I returned back to my hometown so I ordered online.”

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Posted 2 years ago

“I have ordered Five or six times from Carrolls, Tayto Cheese & Onion bag, and the bag size is always .42g. However, on my last order, they switched the bag size to .25g. When I sent an email explaining about the wrong bag size they denied I ever received any other bag size except .25 This is not what I expected from customer service, for you to disbelieve me and insult my honesty and integrity. " What happened to the customer is always right." ”

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Posted 2 years ago

Hi there, I can see one of our team members have been in contact with you. we apologize for any inconvenience causes and you will be refunded when the items are returned. Kind regards, Customer care

Posted 2 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,373 reviews