Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,456 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“It was great shopping here. I was able to find all the gifts I needed to take home. The best part was if you spent a certain amount they would ship it home for free. After getting home I realized I forgot to get something for my nephew. I went to their website, found exactly what I needed and it arrived in the States within 10 days. I recommend shopping there to everyone.”

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Posted 1 year ago

“Very very very fast service ..”

Carrolls Irish Gifts 5 star review on 26th June 2023

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Posted 1 year ago

“I am very disappointed with my experience with Carrolls. After traveling to Ireland and enjoying your store I wanted to get some additional items once home. My first order went well. My next order led to a disappointing chain of back and forth. 1- ordered 2 sweatshirts and a toddler shirt- the toddler shirt was not in stock, got one sweatshirt that I ordered and another that I didn’t order. I wanted to send back the one I didn’t order but the shipping office told me that I’d have to pay $12 to send even though you sent labels… not worth it. So I just kept the one I didn’t even want. 2- Ordered the sweatshirt that I DID want and got the exact same sweatshirt that I DID NOT want again !!!!!!!! I did not contact the store because I’m afraid it would just happen all over again! Now I have 3 sweatshirts, 2 of which I did not want. Something is going wrong in your delivery department. Too bad because I really like your products!”

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Posted 1 year ago

Hi Mary, We are very sorry about this and thank you for bring this problem to our attention. It is a glitch on our system. We have passed this feedback on to your web team. I can see from pervious tickets we gave sent you a FedEx return label. This label is paid for by us and would not require extra payment if it is brought to a FedEx drop off center. If you would like to get back in touch with us we would be more than happy to set up a new return for all of your hoodies. Kindest regards, Customer care

Posted 1 year ago

“Bought a mug as a gift for a friend. Received emails saying on it's way, at Preston post office, addressed wrongly, found it, on it's way and 3 week later it has still not arrived!!! I could have swum to Dublin and back quicker. What is going on???”

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Posted 1 year ago

Hi Patrick, We are very sorry to hear this. One of our team members have sent you an email. Kindest regards, Customer Care

Posted 1 year ago

“Very quick and efficient, good quality goods”

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Posted 1 year ago

“I ordered a Gift From Ireland Lucky Green Four Leaf Clover Spinner Keychain. The product sku is 40640. It was a surprise gift for one of my friends. My friend and I loved the keychain very much. It's very cute and a wonderful gift from Ireland for anyone. The delivery service is very quick too. I bought loads of products from Carroll Irish Gifts and always amazing selection of products. I highly recommend Carroll Irish Gifts to my family and friends. 🙂”

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Posted 1 year ago

“Excellent device, quality products.”

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Posted 1 year ago

“The Irish bowls I ordered were just beautiful. They will be perfect as gifts filled with wishing stones found on the beach. Thanks for the care in packing and fast service. I will be back to Ireland!”

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Posted 1 year ago

Hi Susan, Thank you so much for the positive feedback, we really appreciate it. We are glad to hear you are happy with your purchase.

Posted 1 year ago

“My old wacky woollies tea towels, which I got over 10 years ago in Dublin, were getting threadbare and I couldn't find new ones until I finally discovered I could order them on your site. That made my day :) And I got them in precisely the time indicated !!!”

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Posted 1 year ago

“Exactly as I expected and shown online”

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Posted 1 year ago

“I bought an engraved Guinness glass and it turned out beautifully! My husband loves it! Plus it got here so quickly!”

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Posted 1 year ago

Hi Christina, Glad to hear that your husband liked his glass. Thanks so much for the feedback!

Posted 1 year ago

“We have ordered several times from Carrolls and the items arrive quickly and all in good order as they package items very carefully! The quality of the items is outstanding!”

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Posted 1 year ago

Hi John, Glad to hear that you are happy with the service, thanks so much for the kind words!

Posted 1 year ago

“I ordered a mug for one of my sisters 70th birthday gifts and she was delighted as it was a phrase our Dad use Good quality and extremely good service.”

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Posted 1 year ago

“Very pleased with the prompt delivery from Ireland to the US So happy with the ring I ordered. True to the description.”

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Posted 1 year ago

“Fantastic - gifts arrived quickly & very well wrapped so all in one piece! Many thanks. Ps great selection on line - amazing 💚”

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Posted 1 year ago

“Very pleased with my recent purchase from Carrolls Irish Gifts and the smooth operation of the transaction from start to finish.”

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Posted 1 year ago

“I ordered 4 guinness pint glasses for my son. They came quickly & in perfect condition.”

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Posted 1 year ago

“We all loved our mugs. Arrived very quickly too. Excellent”

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Posted 1 year ago

“Very Efficient and great delivery service”

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Posted 1 year ago

“We found what we wanted in one place. Great selection of gifts”

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Posted 1 year ago

Carrolls Irish Gifts is rated 4.6 based on 7,456 reviews