Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,373 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have given 5 stars if the box of chocolates weren’t so close to their expiration date. I received my order in July, chocolates expire in August. They were made in August 2023… so I got an old batch. These chocolates were supposed to be a gift for someone who would receive them in September. However, I will not be giving them expired chocolate.”

Helpful Report

Posted 4 months ago

Dear Patricia,Thank you so much for taking the time to rate Carrolls Irish Gifts with 4 stars! We greatly appreciate your feedback and your support. We sincerely apologize for the inconvenience caused by the close expiration date of the box of chocolates you received. We understand your frustration and disappointment, especially since they were intended as a gift for someone in September. We assure you that this is not the standard we strive to meet and we are currently investigating the issue with our suppliers to ensure that this does not happen again in the future. We genuinely value your input and will use it to improve our processes. Again, we appreciate your understanding and for being a valued customer. We hope to have the opportunity to serve you better in the future.

Posted 3 months ago

“Super quick response and customer service from someone who contacted online from over in Australia. They helped locate the product and place my order promptly.”

Helpful Report

Posted 4 months ago

Thank you so much, Joel, for giving Carrolls Irish Gifts a stellar 5-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience with our online customer service. We pride ourselves on providing super quick responses and excellent customer service to customers around the world, just like you in Australia! It's fantastic to know that we were able to assist you in locating the product you were looking for and placing your order promptly. Thank you once again for choosing Carrolls Irish Gifts and for taking the time to share your kind words. We hope to serve you again in the future!

Posted 4 months ago

“Quick service and swift delivery!”

Helpful Report

Posted 4 months ago

Dear Linda, Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you had a great experience with us. "Quick service and swift delivery!" We couldn't have said it better ourselves. We take pride in ensuring that our customers receive their orders promptly, so it's wonderful to know that our efforts were appreciated. Once again, thank you for choosing Carrolls Irish Gifts, and we look forward to serving you again in the future.

Posted 4 months ago

“Very great site. They have wonderful products. I will definitely be ordering from them again. They also shipped really fast.”

Helpful Report

Posted 4 months ago

Dear Vicky, Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and continuous support. It's wonderful to hear that you find our site to be very great and that you are impressed with our wide range of wonderful products. We strive to offer unique and high-quality items that capture the essence of Ireland. We're delighted to know that you had a positive shopping experience with us, and we're thrilled that your order arrived quickly. We always aim to provide fast and reliable shipping to ensure our customers receive their purchases on time. Thank you for being such a loyal customer. Your trust and loyalty mean the world to us. We can't wait to serve you again in the future!

Posted 4 months ago

“Every time we come back to Dublin we go straight to Carrolls to get gifts to bring back to our friends.”

Helpful Report

Posted 4 months ago

Thank you so much for your wonderful 5-star rating! We truly appreciate your kind words and are delighted to hear that you had a fantastic experience at Carrolls Irish Gifts. It is heartwarming to know that we have become your go-to destination for finding the perfect gifts to bring back to your friends every time you visit Dublin. We take great pride in offering an extensive selection of Irish gifts that capture the essence of our beautiful country. Your continued support means the world to us, and we look forward to welcoming you back on your next trip to Dublin. Should you ever need any assistance during your visit, please do not hesitate to reach out to our friendly staff. Once again, thank you for your fantastic review. We are grateful to have customers like you who enjoy and appreciate the unique treasures we offer.

Posted 4 months ago

“Choice of gifts and quality of gifts excellent”

Helpful Report

Posted 4 months ago

Dear Ian,Thank you so much for taking the time to leave us a 5-star rating for Carrolls Irish Gifts. We greatly appreciate your feedback and are delighted to hear that you found our choice of gifts and the quality of our products to be excellent. Providing a wide selection of high-quality gifts is something we strive for, so it's fantastic to know that we have met your expectations.

Posted 4 months ago

“Fantastic value and postal service .”

Helpful Report

Posted 4 months ago

Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and it means the world to us. We're thrilled to hear that you found our products and services to be fantastic value and that our postal service exceeded your expectations. Your satisfaction is our top priority, and we're delighted that we could provide you with a wonderful shopping experience. Thank you once again for choosing Carrolls Irish Gifts, and we look forward to serving you again in the future!

Posted 4 months ago

“I visited Dublin and loved the store. Needed a few more things. A lot of variety of things.”

Helpful Report

Posted 4 months ago

Dear Samantha,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your feedback and are thrilled to hear that you loved our store during your visit to Dublin. It's great to know that you found a lot of variety in our items. We strive to provide a wide range of products to cater to all our customers' needs, and we're delighted to know that we could offer you everything you needed and more. Your kind words mean a lot to us, and we hope to serve you again in the future. Once again, thank you for choosing Carrolls Irish Gifts. We look forward to welcoming you back soon!

Posted 4 months ago

“I ordered shortbread cookies, chocolate, and a bracelet. All of which arrived on time and in great condition. Packaged with care, good prices and delicious.”

Helpful Report

Posted 4 months ago

Dear Maureen,Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and feedback. We are delighted to hear that you were satisfied with your order of shortbread cookies, chocolate, and a bracelet. It brings us joy to know that all these items arrived on time and in great condition. We take great pride in carefully packaging our products to ensure they reach you in perfect shape. Moreover, we are glad that our prices met your expectations and that you found our items delicious. Providing quality products at affordable prices is one of our top priorities. Once again, thank you for taking the time to share your positive experience. We hope to serve you again in the future!

Posted 4 months ago

“I’ve made two purchases of delicious foods from Ireland basket so far. My mom and aunt love everything in the basket! This basket has become my go-to gift for my relatives. Shipping is fast as well. I recommend to anyone who can appreciate a nice Irish treat”

Helpful Report

Posted 4 months ago

Dear Theresa, Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We greatly appreciate your support and are thrilled to hear that you've made two purchases of our delicious foods from Ireland basket. It brings us immense joy to know that your mom and aunt absolutely love everything in the basket. We're delighted that our basket has become your go-to gift for your relatives, and we couldn't be happier to have you as a loyal customer. Our team works hard to ensure fast shipping, so we're glad to hear that it has met your expectations. Thank you for recommending our products to anyone who appreciates a nice Irish treat. Your kind words mean the world to us, and we look forward to serving you again in the future!

Posted 4 months ago

“Love this shop”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic 5-star rating! We are thrilled to hear that you love our shop. Your kind words and support mean the world to us. We hope to continue providing you with exceptional products and a delightful shopping experience. Thank you for choosing Carrolls Irish Gifts!

Posted 4 months ago

“I ordered a couple og Guiness Pint glasses. They were well packaged, arrived safely and unbroken, and are exactly what I expected them to be.”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to leave us a 5-star rating. We are thrilled to hear about your positive experience with Carrolls Irish Gifts! We appreciate your order of the Guinness Pint glasses and are glad to know that they arrived safely and in perfect condition. Our team always ensures that our products are carefully packaged to prevent any breakage during delivery. We are delighted that the glasses met your expectations. Providing our customers with high-quality items is our top priority, and we are glad to hear that we succeeded in doing so. Once again, thank you for choosing Carrolls Irish Gifts. We truly value your support and hope to have the pleasure of serving you again in the future.

Posted 4 months ago

“Excellent experience from start to finish. It was easy to navigate through placing the order. Carrolls did a fantastic job keeping me updated on the status of my order. It was delivered promptly, and the product exceeded my expectations! I will certainly order again from them.”

Helpful Report

Posted 4 months ago

Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We deeply appreciate your kind words and are thrilled to hear that you had an excellent experience from start to finish. We are delighted to know that our website was easy for you to navigate while placing your order. At Carrolls, we strive to make the ordering process as seamless as possible for our valued customers. We are also pleased to hear that you found our order status updates to be fantastic. Keeping our customers informed about their orders is of utmost importance to us, and we are glad that we met your expectations in this regard. Furthermore, we are delighted to have exceeded your expectations in terms of prompt delivery and the quality of our product. Your satisfaction is our ultimate goal, and it brings us immense joy to know that we have achieved it. We sincerely appreciate your trust in us and your willingness to order again from Carrolls Irish Gifts. It is customers like you who motivate us to continuously strive for excellence in all aspects of our service. Thank you again for your kind words and support. We look forward to serving you again in the near future!

Posted 4 months ago

“There are plenty of wonderful choices to make anyone happy! I chose beautiful mugs as a gift for my daughter and she loves them!”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you had a wonderful experience with us. We're glad you found plenty of wonderful choices to make anyone happy! It's delightful to know that you chose our beautiful mugs as a gift for your daughter and that she absolutely loves them. We truly appreciate your support and hope to see you again soon!

Posted 4 months ago

“Hvae use the service before and was pleased until last delivery”

Helpful Report

Posted 4 months ago

“I really liked the look of the product, but I wish I had been informed that is wasn't dishwasher or microwave compatible”

Helpful Report

Posted 4 months ago

“Perfection”

Helpful Report

Posted 4 months ago

“The inventory is low,but shipping is great and so is customer service”

Helpful Report

Posted 4 months ago

Dear Mary,Thank you so much for giving Carrolls Irish Gifts a fantastic 4-star rating! We truly appreciate your support and we're thrilled to have you as a loyal customer. As you mentioned, we understand that our inventory may be running low at times. However, we strive to make up for it with our exceptional shipping services and top-notch customer support. Your kind words about our shipping and customer service mean a lot to us, and we're glad to know that we were able to meet your expectations. Thank you once again for your review and for choosing Carrolls Irish Gifts. We value your continued patronage and look forward to serving you with even better products and experiences in the future!

Posted 4 months ago

“Amazing service, reasonably priced. Super fast delivery and everything packaged with care. Highly recommend.”

Helpful Report

Posted 4 months ago

Thank you, Maria, for your amazing 5-star rating of Carrolls Irish Gifts! We sincerely appreciate your kind words and recommendation. It's delightful to hear that you found our service to be amazing, reasonably priced, and that the delivery was super fast. We take great care in packaging each order to ensure it arrives in perfect condition. We are grateful for your support and look forward to serving you again in the future. Thank you once again for choosing Carrolls Irish Gifts!

Posted 4 months ago

“My husband and I love Ireland! He was missing the food and comforts of Guiness! These gifts were perfect!”

Helpful Report

Posted 4 months ago

Dear Betsy,Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We truly appreciate your positive feedback and are delighted to hear that you and your husband love Ireland as much as we do. It's wonderful to know that our gifts were able to bring a taste of Ireland and some much-missed comforts, like Guinness, to your home. We aim to provide the perfect selection to satisfy those cravings and bring a piece of Ireland to you wherever you may be. Thank you again for your kind words, and we hope to serve you and your husband in the future. Sláinte!

Posted 4 months ago

Carrolls Irish Gifts is rated 4.6 based on 7,373 reviews