Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,370 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

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“Just as ordered :)! I'm excited to gift this to my partner!”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We're thrilled to hear that you had such a great experience shopping with us. We're glad to know that your order arrived just as you had ordered it. We can imagine how exciting it must be to have found the perfect gift for your partner! We hope that it brings joy and happiness to both of you. Once again, thank you for your wonderful review. We truly appreciate your support and choosing Carrolls Irish Gifts. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us.

Posted 6 months ago

“I was very satisfied with your goods and fast delivery.”

Helpful Report

Posted 6 months ago

Dear Antonin,Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We greatly appreciate your support and are thrilled to hear that you were very satisfied with our goods and fast delivery. We are committed to providing our customers with the best shopping experience possible, and your feedback reassures us that we are on the right track.

Posted 6 months ago

“I was very disappointed with Carroll’s Irish gifts. I ordered a size 4 (it literally said that in the title) soccer ball. I received this little plush ball that was maybe a 3rd of the size of a size 4 and like something you’d let an infant play with. I emailed them, got a refund, and ordered again. The second one arrived and SAME DAMN THING!! I called and got another refund and asked them what was going on here that I kept getting the wrong thing. I wouldn’t have given them a 1 star rating if they’d acted like they cared even a little and maybe gave me a credit or something like that for getting the order wrong twice. I even asked about this and they said they could not. So now, I’ve went 4 weeks, my son’s soccer league (all the kids are supposed to have their own ball, and this was to be his) is half over and I’ve had to order the ball from another source. After speaking with Carroll’s when the second wrong product arrived, I discovered they don’t even carry a size 4, only a 5 and it looks totally different. It’s completely ridiculous that they can just waste your time due to their inattention to detail on multiple occasions and then refuse to do anything to make up for it, only giving back money that was yours anyway. Avoid them at all costs.”

Helpful Report

Posted 6 months ago

Dear Erik,Thank you so much for taking the time to provide us with your feedback on your recent experience with Carrolls Irish Gifts. We truly appreciate customers like you who offer valuable insights into our products and services. Firstly, we would like to sincerely apologize for the disappointment you experienced with your order. We completely understand how frustrating it must have been to receive the wrong item not just once, but twice. This is certainly not the level of service we strive to provide. Your feedback regarding our lack of attention to detail and failure to offer any form of compensation is greatly appreciated. We understand that receiving a refund does not entirely resolve the inconvenience and time wasted during this process. We sincerely apologize for any inconvenience this has caused, especially with regard to your son's soccer league. Once again, we thank you for bringing these issues to our attention. Your feedback is crucial in helping us identify areas for improvement and continuously enhance our customer experience. We hope for the opportunity to serve you better in the future.

Posted 6 months ago

“So nice, that you had a few little gifts that I meant to pick up while in Dublin and, forgot to.”

Helpful Report

Posted 6 months ago

Dear Cynthia,Thank you so much for taking the time to leave us a fantastic 5-star rating for Carrolls Irish Gifts! We are thrilled to hear that you had such a positive experience with us. We truly appreciate your kind words and are delighted that we could help you find what you were looking for. It's great to know that our store had the little gifts you meant to pick up while you were in Dublin but forgot. We strive to offer a wide range of products that capture the essence of Ireland. Once again, thank you for your excellent rating, and we hope to have the pleasure of serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Carrolls Irish Gifts Team

Posted 6 months ago

“I got a custom gunniess glass, it was sent out within days and great service and quality.”

Helpful Report

Posted 6 months ago

Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you had a wonderful experience with us. Your feedback means a lot to our team. We're delighted to know that you got a custom Guinness glass and that it was promptly sent out. We take pride in providing great service and ensuring top-notch quality for our customers. We hope you enjoy your personalized glass and look forward to serving you again in the future!

Posted 6 months ago

“I buy a lot from your website each year I have never had a problem up to now I ordered the last tshirt, was charged and the order never completed I had to contact you to reconfirm the order and now it finally arrived”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We greatly appreciate your support and taking the time to share your positive experience with us. We are thrilled to hear that you have been a loyal customer and that you have consistently had a seamless shopping experience on our website. We strive to provide excellent service and top quality products, so it is always gratifying to know that we have met your expectations. We apologize for the inconvenience with your recent order of the t-shirt. Your feedback is valuable to us, and we understand how frustrating it can be when an order does not go as smoothly as expected. We are glad that you proactively reached out to us to confirm the order, allowing us to rectify the situation promptly and ensure that your item finally arrived. Thank you once again for choosing Carrolls Irish Gifts as your go-to destination for Celtic products. We truly value your continued support and look forward to serving you in the future.

Posted 6 months ago

“Very pleased with service and gifts offered”

Helpful Report

Posted 6 months ago

,Thank you so much for your excellent 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and loyalty to our store. We are thrilled to hear that you are very pleased with our service and the wide range of gifts we offer. Our team constantly strives to provide the best shopping experience to our customers, and it's delightful to know that we met your expectations. We value your continued patronage and promise to keep delivering exceptional products and service. If you ever need any assistance or have further inquiries, please don't hesitate to reach out to us. We're here to help! Thank you once again for your kind words and for choosing Carrolls Irish Gifts as your go-to store. We look forward to serving you in the future. Carrolls Irish Gifts Team

Posted 6 months ago

“The chocolates taste amazing!”

Helpful Report

Posted 6 months ago

Dear Wanda,Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We truly appreciate your support and are thrilled to hear that you're satisfied with your shopping experience. "The chocolates taste amazing!" We couldn't agree more! We take pride in offering high-quality products, including these delightful chocolates, and we're delighted to know that you enjoyed them. Thank you once again for your kind words and for choosing Carrolls Irish Gifts. We hope to have the pleasure of serving you again in the future!

Posted 6 months ago

“Fantastic customer service with Carrolls. Purchased items to be shipped to Australia some items had to be exchanged. Awesome service, exchanged and sent back to me in no time at all. Products are great quality. Brilliant and prompt communication between customer and warehouse.”

Helpful Report

Posted 6 months ago

Dear Elaine,Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and taking the time to share your experience with us. We are thrilled to hear that you had a fantastic customer service experience with us. It's always our goal to provide exceptional service to our customers, no matter where they are in the world. We are glad that we were able to quickly exchange and send the items you purchased to Australia. We take great pride in the quality of our products, and we are delighted that you found them to be of great quality as well. Your satisfaction means everything to us! We also want to express our gratitude for being a loyal customer. Your continued support and trust in our brand mean the world to us. We look forward to serving you again in the future and providing you with more great products and excellent service. Once again, thank you for choosing Carrolls Irish Gifts. We are here for you anytime, so please don't hesitate to reach out if you have any further questions or need assistance. Warm regards, Carrolls Irish Gifts

Posted 6 months ago

“Quality product at a good price delivered promptly.”

Helpful Report

Posted 6 months ago

Dear Dan,Thank you so much for your fantastic 4-star rating of Carrolls Irish Gifts! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted that you found our products to be of excellent quality, offered at a good price, and delivered promptly. Providing our customers with top-notch products and efficient service is always our priority. We also want to express our gratitude for your loyalty as a customer. Your continued support means the world to us, and we look forward to serving you again in the future. Thank you again for your kind words and for being a valued customer at Carrolls Irish Gifts!

Posted 6 months ago

“Beautiful pocket watch for our son's first communion. Very fast shipping! Great experience! Thank you so much!”

Helpful Report

Posted 6 months ago

Thank you so much for taking the time to give Carrolls Irish Gifts a 5-star rating! We sincerely appreciate your kind words and are thrilled to hear that the pocket watch was a beautiful addition to your son's first communion. We pride ourselves on fast shipping and ensuring a great experience for our customers. Your satisfaction means the world to us. Once again, thank you for choosing Carrolls Irish Gifts and we hope to serve you again in the future.

Posted 6 months ago

“Perfect birthday gift for my husband. We go to the horse races here all summer and will be great! Shipping was incredibly fast. Outstanding. Thanks”

Helpful Report

Posted 6 months ago

Dear Debra,Thank you so much for leaving us a fantastic 5-star rating! We are thrilled to hear that you found the perfect birthday gift for your husband at Carrolls Irish Gifts. It's great to know that it will enhance your experience at the horse races this summer. We are also delighted to hear that our shipping speed impressed you. Your kind words and positive feedback mean a lot to us. We truly appreciate your support and look forward to serving you again in the future. Thanks once again, and have a wonderful day!

Posted 6 months ago

“Prompt delivery with items packaged well!”

Helpful Report

Posted 6 months ago

Dear Susan,Thank you so much for taking the time to give us a 5-star rating for Carrolls Irish Gifts! We truly appreciate your support and are delighted to hear that you were satisfied with your experience. Prompt delivery with items packaged well! Your kind words about our efficient delivery and careful packaging mean a lot to us. We always strive to provide a seamless shopping experience to our valued customers like you. Once again, thank you for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!

Posted 6 months ago

“Einfach eine Super Auswahl wir waren in Cork bei Carrols Irish Gifts. Ich wollte noch ein paar Dinge haben und gut bei uns in Deutschland angekommen. Gerne wieder”

Helpful Report

Posted 6 months ago

Lieber Maik, vielen Dank, dass Sie sich die Zeit genommen haben, Carrolls Irish Gifts eine 5-Sterne-Bewertung zu geben! Wir freuen uns sehr über Ihre Treue als Kunde und Ihre freundlichen Worte über unseren Shop. Wir freuen uns zu hören, dass Ihnen Ihr Besuch an unserem Standort in Cork gefallen hat und dass die von Ihnen gekauften Artikel sicher nach Deutschland gelangt sind. Wir würden uns freuen, Sie jederzeit wieder bei uns begrüßen zu dürfen, wenn Sie unsere breite Produktpalette erneut erkunden möchten. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Fragen haben oder wir Ihnen sonst noch behilflich sein können. Nochmals vielen Dank für Ihre kontinuierliche Unterstützung und wir freuen uns darauf, Sie auch in Zukunft zu bedienen!

Posted 6 months ago

“Bought glasses off them one with a chip on it got in contact with them and it was replaced immediately.delighted with the quick and professional response.highly recommend to buy off this site”

Helpful Report

Posted 6 months ago

Dear Mark,Thank you so much for leaving us a stunning 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with Carrolls Irish Gifts. We're especially glad to hear that we were able to quickly resolve the issue with the chipped glass you purchased. Our dedicated team strives to provide the best customer service possible, and we're delighted that our immediate and professional response met your expectations. Your kind recommendation means the world to us. We look forward to serving you again in the future and providing you with more delightful experiences. Once again, thank you for choosing Carrolls Irish Gifts!

Posted 6 months ago

“Bought two wool blend scarves-absolutely perfect.”

Helpful Report

Posted 6 months ago

“Everything I ordered came very well packed! Nothing broken. Plus it got here quicker than I expected. I was very happy!”

Helpful Report

Posted 6 months ago

“GREAT ITEMS”

Helpful Report

Posted 6 months ago

“EXCEPTIONAL SERVICE!! Both in-store and online your associates are so friendlyand helpful. thank you for great shipping and speed. Highly recommend!!”

Helpful Report

Posted 6 months ago

Dear valued customer,Thank you so much for your glowing five-star rating and for being a loyal customer of Carrolls Irish Gifts! We greatly appreciate your kind words and continued support. We are thrilled to hear that you have experienced exceptional service from both our in-store team and online associates. Our friendly and helpful staff always strive to provide the best assistance to our customers. Additionally, we are delighted that our shipping services met your expectations and that the speed of delivery was satisfactory to you. It's wonderful to know that you highly recommend our store. Thank you once again for your positive feedback and for choosing Carrolls Irish Gifts. We look forward to serving you again soon!

Posted 6 months ago

“Not sure I will order again,”

Helpful Report

Posted 6 months ago

Carrolls Irish Gifts is rated 4.6 based on 7,370 reviews