Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,373 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

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“the products I bought are really beautiful and of excellent quality. very fast delivery”

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Posted 2 years ago

“Fantastic thank you loved everything and so well packaged well done”

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Posted 2 years ago

“This drum was perfect for my 12-year-old son who wanted to start learning to play the bodhran. He’s been playing it along with online lessons and loving it.”

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Posted 2 years ago

“I’be been to your store Several times while visiting Ireland. You have a great variety of merchandise.”

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Posted 2 years ago

“I visited your store while I was in Dublin and purchased an additional gift online. Pleased with both the experience and the items purchased!”

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Posted 2 years ago

“Lovely Irish gifts for my friends!”

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Posted 2 years ago

“Fast delivery, no extra costs for customs and super friendly support. I was able to get a very easy refund with pickup from my home. Very happy, would recommend and will order again.”

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Posted 2 years ago

“I bought gifts for my family. Everything is big hit. Thanks”

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Posted 2 years ago

“The coffee is very good and the delivery from Dublin to the Texas Hill Country was amazingly fast. We will be enjoying it Thanksgiving week with the family on our ranch. Thanks.”

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Posted 2 years ago

“I ordered a gift box from Carroll's Irish Gifts, but had some issues with it during transportation and contacted the customer service who was happy to help and resolved the issue quickly and in stress free manner. Happy with my order, thank you for your service Megan!”

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Posted 2 years ago

“Excellent service, from Ireland to Montreal in a few days and very efficient.”

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Posted 2 years ago

“I ordered the Elephant piggy bank as a new baby gift and I was very pleased with the quality and the charming character of the little elephant. Complete with its own presentation box, It is a lovely gift to to give. The silver rhodium finish will remain shiny and bright for years. Thank you for the prompt shipping and careful packing for shipping to the U.S.”

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Posted 2 years ago

“My experience with Carrolls Irish Gifts was remarkable! The customer service was great! Would definitely order form you again!”

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Posted 2 years ago

“Carroll’s customer service is awesome. I emailed with a follow up to an order and got a prompt response with a resolve to my ordering error and received the proper items. The reason this review is 4 stars jrather than 5 is due to quality control of products delivered. The shirt I purchased was not sewn properly leaving a rather large gap in the seam work on one side. Carrolls has no control over the quality of what is sent to them, but a double check of products or a request for merchandise quality checks pre-distribution from suppliers could help.”

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Posted 2 years ago

“Very quick delivery Lovey cardigan”

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Posted 2 years ago

“I couldn't get my size in Dublin in the aqua hoodie, even tried several stores!, no size large. Unfortunately, I ordered an XL instead of a large☹️ it's too big, I'm hoping it will shrink a little in the dryer after washing.”

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Posted 2 years ago

“Couldn’t be more happier with my purchases, so much so, I went back and bought more. Really pleased I stumbled across this wee gem of a shop:)”

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Posted 2 years ago

“Great gifts!”

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Posted 2 years ago

“Tá do tháirgí agus do sheirbhís do chustaiméirí go hiontach- beidh mé ar ais, grma”

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Posted 2 years ago

“We loves the stores we visited and purchased a bunch of great souvenirs. When we got back to Canada we ordered 3 sweaters online from the store. Unfortunately only 2 of the 3 have arrived and Carrolls have left it up to us to track down the missing 2nd box. They have not stepped up to solve the issue. Very disappointed.”

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Posted 2 years ago

Hi there, I can see that we have been in touch and resolved the issues. We hope your are enjoying your new items. Kindest regards, Customer care

Posted 2 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,373 reviews