Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,455 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 18th December 2024

Trudi Boutwell

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good would recommend to anyone.”

Helpful Report

Posted 3 months ago

Dear Jacqueline, Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and recommendation. We are glad to hear that you had a very good experience with us, and we are thrilled to have your endorsement. We look forward to serving you again soon and providing you with more wonderful Irish gifts. Thank you once again and have a fantastic day! Warm regards, Carrolls Irish Gifts

Posted 3 months ago

“Didn’t provide the proper paperwork for US Customs so I notified them immediately and was told it’d be taken care of. It wasn’t and my gift was sent back. Zero follow up correspondence.”

Helpful Report

Posted 3 months ago

Dear Kristin, Thank you so much for taking the time to provide us with your feedback about your experience at Carrolls Irish Gifts. We truly appreciate customers like you who share their thoughts and help us improve our services. We sincerely apologize for the inconvenience caused with Customs, resulting in your gift being sent back. It is certainly not the level of service we strive to provide, and we understand how frustrating this must have been for you. I can see that you have since been refunded for the order. We are truly sorry for any inconvenience caused. Once again, we would like to express our gratitude for bringing this matter to our attention. We are committed to providing the best experience to our valued customers like you, and your feedback allows us to continually improve. If there is anything else we can do for you or if you have any further concerns, please do not hesitate to reach out to us.

Posted 3 months ago

“Bought a large number of boxes for a ladies golf competition for the Irish team and they went down a storm, everyone loved them, will certainly purchase again.”

Helpful Report

Posted 3 months ago

Dear Linda,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind feedback and support. We are ecstatic to hear that the boxes you purchased for the ladies golf competition for the Irish team were a huge hit! It brings us great joy to know that everyone loved them. Rest assured, we will gladly assist you in any future purchases as you mentioned. Once again, thank you for choosing Carrolls Irish Gifts. We look forward to serving you again soon!

Posted 3 months ago

“I purchased the lamb and shamrock blanket. I have ordered several times from Carrolls and everything was beautiful. The shipping was great even all the way across the pond. Also recently I was in Dublin and visited Carrolls , just love your store. ❤️Mary Anne”

Helpful Report

Posted 3 months ago

Dear Mary Anne,Thank you so much for your heartfelt 5-star review of Carrolls Irish Gifts! We are beyond grateful for your continuous support and for choosing us as your go-to destination for all things Irish. We're thrilled to hear that you were pleased with your recent purchase of the lamb and shamrock blanket. It's always a delight to know that our products meet your expectations and bring beauty into your life. Our team takes great care in curating the finest selection for our customers. Once again, thank you for your wonderful review and for being a loyal customer. We truly appreciate your support and hope to continue exceeding your expectations in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Carrolls Irish Gifts

Posted 3 months ago

“Nice item happy with quality and delivery time was fast”

Helpful Report

Posted 3 months ago

Dear Paraic, Thank you so much for taking the time to give us a 4-star rating at Carrolls Irish Gifts. We truly appreciate your feedback and are delighted to hear that you are happy with your purchase. Your comment regarding the quality and fast delivery time is greatly appreciated. We strive to provide a pleasant shopping experience and to deliver top-notch products to our valued customers, so we are thrilled that you were satisfied with your item. If you ever have any further comments or suggestions, please feel free to reach out to us. Once again, thank you for your kind words and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future.

Posted 3 months ago

“I am so delighted with my 2 beautiful candles, these will be a gift for two of my sisters coming to visit me in Ireland from England... Thank you and also i must compliment you on how perfect they were packaged with extreme care for the product. Thank you from a very happy customer. 👍”

Helpful Report

Posted 3 months ago

Dear Teresa, Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We truly appreciate your kind words and your support. I am thrilled to hear that you are delighted with your two beautiful candles. They will undoubtedly be a perfect gift for your sisters visiting you from England in Ireland. It's wonderful to know that we can be a part of your special moments. We also appreciate your compliments on the packaging. Our team takes great care in ensuring that every product is packaged with extreme care to maintain its quality. Once again, thank you for being such a happy customer. It means the world to us. We look forward to serving you again in the future.

Posted 3 months ago

“Never received my item ordered a month ago”

Helpful Report

Posted 3 months ago

Dear Charlotte, Thank you so much for taking the time to share your feedback about your experience with Carrolls Irish Gifts. We greatly appreciate your kind gesture in letting us know about your order. First and foremost, please accept our sincere apologies for the inconvenience caused by the delay in receiving your item. We understand how frustrating it must be to have placed an order a month ago and not yet received it. This is certainly not the level of service we aim to provide. A member of our team will be reaching out to you shortly. Sincerest apologies for any inconvenience caused.

Posted 3 months ago

“I bought some merino wool sweaters and they are beautiful. Delivery is fast and customer service exceptional.”

Helpful Report

Posted 3 months ago

Dear Chantal,Thank you so much for your fantastic 5-star rating for Carrolls Irish Gifts! We are thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we are delighted that you found our customer service exceptional. We are delighted to hear that you love the merino wool sweaters you purchased - they truly are beautiful. We take great pride in offering high-quality products, and it's always a joy to know that our customers are happy with their purchases. We sincerely appreciate your loyalty as a customer. Your support means a lot to us, and we look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Carrolls Irish Gifts!

Posted 3 months ago

“I bought many items at Carrolls when I was in Ireland last month. However I missed a couple things. It was so easy to order from this site. Everything was well wrapped and arrived in a timely manner! Very satisfied customer!!”

Helpful Report

Posted 3 months ago

Dear Angie, Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are delighted to know that you had such a positive shopping experience with us. We are thrilled to hear that you were able to find many items at our store during your visit to Ireland. We apologize for any items you may have missed, but we are delighted that our online platform made it incredibly easy for you to order them. We take great pride in ensuring that all our products are well wrapped and promptly delivered, so it's wonderful to hear that everything arrived in a timely manner. Thank you once again for your kind words and for being such a satisfied customer. We hope to have the pleasure of serving you again soon!

Posted 3 months ago

“Great gift, very good quality. Arrived as described and on time. my husband loves it.”

Helpful Report

Posted 3 months ago

Dear Eve,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and are thrilled to hear that you found our products to be great gifts of excellent quality. We always strive to deliver exactly what our customers desire, so it's delightful to know that your purchase arrived as described and on time. Your satisfaction means the world to us! Thanks again for your glowing feedback and for choosing Carrolls Irish Gifts. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Posted 3 months ago

“Lovely store and easy to find and order online. It is very reasonably priced and you are always adding new products. Can't wait to see what products are added for christmas.”

Helpful Report

Posted 3 months ago

Dear Elaine,Thank you so much for your fantastic 4-star rating of Carrolls Irish Gifts! We sincerely appreciate your support and loyalty as our customer. We're glad to hear that you find our store lovely and convenient to browse and order online. We strive to offer reasonable prices for our beloved customers like you. It's also great to know that you're excited about the continuous addition of new products to our collection. We promise not to disappoint during the upcoming holiday season, and we can't wait to unveil the delightful Christmas products that will be available! Thank you once again for your kind words and for being a loyal customer. Please don't hesitate to contact us if there is anything we can assist you with.

Posted 3 months ago

“Every thing was good. Happy with the purchase. Prompt delivery!”

Helpful Report

Posted 3 months ago

Dear Joy, Thank you so much for taking the time to give Carrolls Irish Gifts a 5-star rating! We are thrilled to hear that everything was good and that you are happy with your purchase. We pride ourselves on providing excellent products and prompt delivery, so it's wonderful to know that we lived up to your expectations. Once again, thank you for your kind words and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!

Posted 3 months ago

“Received items sooner than expected. Great customer service.”

Helpful Report

Posted 3 months ago

Dear Lillian,Thank you so much for your incredible 5-star rating of Carrolls Irish Gifts. We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We are delighted to know that you received your items sooner than expected. Our team at Carrolls Irish Gifts always strives to provide excellent customer service, and it's fantastic to hear that we met your expectations. If there's anything else we can assist you with or any other Irish gifts you may be interested in, please don't hesitate to let us know. We look forward to serving you again in the future.

Posted 3 months ago

“Quality is perfect The pricing is fare Packaging was done meticulously. Will shop again.”

Helpful Report

Posted 3 months ago

Dear Mr,Thank you so much for your 5-star rating of Carrolls Irish Gifts! We greatly appreciate your positive feedback and are thrilled to hear that you found our quality to be perfect. We strive to provide the best products for our customers. It's also wonderful to know that you found our pricing fair and that the packaging was done meticulously. We take pride in ensuring that our items are carefully packaged to ensure they arrive in perfect condition. We are thrilled to have provided you with a great shopping experience, and we look forward to serving you again in the future. Thank you once again for your kind words and for choosing Carrolls Irish Gifts!

Posted 3 months ago

“Excellent service gift’s excellent quality”

Helpful Report

Posted 3 months ago

Dear Karen,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are delighted to hear that you were satisfied with our service and the quality of our gifts. At Carrolls Irish Gifts, we strive to provide excellent service to all our valued customers, and it's wonderful to know that we've met your expectations. We hope that your experience with us truly reflected the passion and authenticity that we put into our products. Once again, thank you for your kind words and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!

Posted 3 months ago

“I was very satisfied both with the products and with the seriousness of the company. I had already known this shop during my holiday in Ireland, from which I had purchased and I was very satisfied with it”

Helpful Report

Posted 3 months ago

Dear Anna,Thank you so much for giving us a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you were highly satisfied with both our products and our dedication to providing a reliable shopping experience. We are delighted that you were already familiar with Carrolls Irish Gifts from your holiday in Ireland, and we are overjoyed that your previous purchase left you completely satisfied. As a loyal customer, we are grateful for your continued support and trust in our company. We look forward to serving you in the future and ensuring that your experience with Carrolls Irish Gifts remains exceptional.

Posted 3 months ago

“Lovely products, very quick delivery.”

Helpful Report

Posted 3 months ago

Thank you so much for your phenomenal 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you found our products lovely and experienced a speedy delivery.

Posted 3 months ago

“Nicola was very helpful! Excellent customer service”

Helpful Report

Posted 3 months ago

Dear Lorraine,Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We truly appreciate your support and feedback. It's great to hear that you had an excellent customer service experience with us. Thank you again for choosing Carrolls Irish Gifts. We hope to serve you again soon!

Posted 3 months ago

“Well packaged, received in a timely manner, and item was as described. Love it!”

Helpful Report

Posted 3 months ago

Dear June, Thank you so much for taking the time to leave us a 5-star rating for Carrolls Irish Gifts. We really appreciate your kind words and we are thrilled to hear that your shopping experience with us was excellent. We are also glad to know that your order was well-packaged, delivered promptly, and that the item was exactly as described. Your satisfaction is our top priority, and it brings us great joy to know that you love your purchase. Once again, thank you for your support and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!

Posted 3 months ago

“Excellent Quality, super cute!”

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Posted 4 months ago

Thank you so much, Mark, for your outstanding 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and are delighted to hear that you loved our products. Excellent quality is our utmost priority, and we are thrilled to know that you found our items super cute! Thank you once again for your support, and we hope to welcome you back soon for another fantastic shopping experience.

Posted 4 months ago

Carrolls Irish Gifts is rated 4.6 based on 7,455 reviews