Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,372 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, all items were packed very well. Very pleased with the range of items for sale.”

Helpful Report

Posted 1 year ago

“Nice quality”

Helpful Report

Posted 1 year ago

“Cannot say enough about how highly I regard Carrolls! Everything I've ordered is just beautiful and shipping is supernaturally fast! I would not hesitate to place orders in the future! Cheers Ann”

Helpful Report

Posted 1 year ago

“I had a very good experience purchasing on your site. The items are all nice, and the shipping to France was ok. I had only one disappointment with a scarf described as made of wool but was actually made of cotton.”

Helpful Report

Posted 1 year ago

“Delighted with my order. Would recommend your store.”

Helpful Report

Posted 1 year ago

“Everything is fabulous great choices really quick delivery can’t fault a thing”

Helpful Report

Posted 1 year ago

“Love the product and it arrived so much more quickly than expected! Thank you :)”

Helpful Report

Posted 1 year ago

“Great service and quality of all 4 t shirts - 2 children's & 2 adults”

Helpful Report

Posted 1 year ago

“I will be ordering again!”

Helpful Report

Posted 1 year ago

“Very good Articles, quick delivery to Germany. Shipping cost ok.”

Helpful Report

Posted 1 year ago

“I love Irish items that I discovered in Dublin shops. But I will not order again on the website and for sure not recommend Carrolls Irish Gifts to anyone. Never saw that before... I received half of what I ordered and what I received was piled up in bad packaging and not protected enough for international shipping. I have been refunded but I am very disappointed by this bad experience.”

Helpful Report

Posted 1 year ago

Hi there, We are very sorry about this. We have taken your feedback on board and will be working to make changes in our packaging. Kindest regards, Customer care.

Posted 1 year ago

“I bought a cable coat - it is absolutely gorgeous and incredibly warm. It attracts lots of comments every time I wear it. I bought a size larger as I’ve had experience of knitted garments being snug but I didn’t need to. Ordering and delivery all smooth”

Helpful Report

Posted 1 year ago

“I love Carrolls Irish Gifts because there is such a variety of items for sale that I can always find gifts for family and friends. The website is great to shop in and very easy.”

Helpful Report

Posted 1 year ago

“Great ordering experience and it item came quickly to the USA. Top quality merchandise.”

Helpful Report

Posted 1 year ago

“Very good service, my orders were delivered very quickly. Was very pleased with what I'd bought. Will definitely buy more in the future.”

Helpful Report

Posted 1 year ago

“Very quick and helpful”

Helpful Report

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

“So many choices at reasonable prices. I ordered an Aran cardigan for my son for Xmas and was delighted with the quality and colour of the cardigan. I got a large for him which was snug and maybe could have done with a size bigger so I would consider this when ordering that it seemed a bit on the small side, the colour was lovely too and very well made with good quality Aran. I live in the UK and ordered about 9 days before Xmas sadly it didn't arrive until the day after Boxing Day which was down to postal strikes with Royal Mail so it was no fault with the Carrols. Will order again and recommend it to people”

Helpful Report

Posted 1 year ago

“After ordering the hamper there was a delay with dispatch. So much so that I had to email customer care. Apologies for the delay but it finally left Carrolls. An Post was tasked with postage, but it never arrived at its destination in the US, and An Post track and trace has now updated it with a return to sender. I have no idea where it is right now, and overall it has been a disaster for something that should be so simple.”

Helpful Report

Posted 1 year ago

Hi there, We are very sorry about this. I will pass this feedback on to our team. Kindest regards, Customer Care

Posted 1 year ago

“Fast delivery and no fuss Always happy with my purchases”

Helpful Report

Posted 1 year ago

Carrolls Irish Gifts is rated 4.6 based on 7,372 reviews