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Carrolls Irish Gifts Reviews

4.6 Rating 7,372 Reviews
88 %
of reviewers recommend Carrolls Irish Gifts
4.6
Based on 7,372 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Carrolls Irish Gifts Reviews
simple easy buying
Helpful Report
Posted 1 year ago
Delighted with my purchase, great service thanks
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Posted 1 year ago
I used Carroll's website about 3 weeks ago to order 5 engraved Guinness tankards. I was told the following day that my order had been completed and was on the way. It arrived promptly and I was very satisfied with the end product. I decided to use Carroll's website to purchase some Christmas presents a week ago. My order was confirmed on Monday and I heard nothing more from the company. The website said purchases would be despatched within one or two days within the Republic of Ireland. On Wednesday I sent in a query on their website and was given a ticket number and told I would be answered within 24 hours. Today is Friday and the only correspondence I have had from the company is an email to ask how satisfied I am with my order. I have given two stars instead of one because of my first order.
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Posted 1 year ago
Fantastic company, fast delivery, great customer service.
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Posted 1 year ago
Quality products good prices fast delivery
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Posted 1 year ago
I am very happy with Carrolls Irish Gifts. After experiencing problems with a delivery, the very kind staff at customer care took charge and resent my order via FedEx. Quite outstanding service.
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Posted 1 year ago
Baileys chocolate bombs Great price and fast delivery Many thanks 😊
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Posted 1 year ago
Never received product!!!!!!
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Posted 1 year ago
well made, quick service and were exactly what we were looking for.
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Posted 1 year ago
I HAVE NOT RECEIVED MY ORDER YET. THIS A CHRISTMAS PRESENT FOR MY GRANDDAUGHTER. I WOULD HATE TO DISAPPOINT HER. ONLY ONE WEEK TO GO !
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Posted 1 year ago
Quality of the picture frames were amazing
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Posted 1 year ago
I'm so happy with our transactions, both foreign and domestic. We ordered from a US store and an Irish one. Carrolls was quick to respond to inquiries and to process and ship our orders. They have a generous and kind staff!
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Posted 1 year ago
Great service, replaced a lost treasured bauble that we always place on our Christmas tree with an exact copy the only down side was that we didn't get to revisit Dublin to purchase it in person.
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Posted 1 year ago
Clear website, quick delivery (to a European country), and a great price for a lovely jumper.
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Posted 1 year ago
Great hampers but would love more variety of Irish goods eg. Chef brown sauce, Coleman mustard, Barry's or Lyons tea Bisto gravy powder etc. Especially when sending to loved ones abroad these are some of the thing they cannot get in canada
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Posted 1 year ago
I wish all website were this easy to check out through. Great selection awesome Prices and very smooth transaction Lee
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Posted 1 year ago
Great service. Fast delivery. Tracking service excellent
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Posted 1 year ago
Very disappointed
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Posted 1 year ago
I've always has the greatest experiences ordering from your shop! Thank you for everything!
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Posted 1 year ago
I ordered a ceramic gift for Christmas but it arrived shattered. Customer service was very good to send a replacement which was packed much better, arrived in one piece and in plenty of time for the holiday. Thank you!
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Posted 1 year ago
Carrolls Irish Gifts is rated 4.6 based on 7,372 reviews