Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,370 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 12th November 2024

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

155

Anonymous

Anonymous // 01/01/2019

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“I was completely unsatisfied with the glass The sticker was stuck on at an angle not in the centre and was peeling I sent an email to return it and got no responce ! I coukdnt give this as a gift It looked awful and cheap”

Helpful Report

Posted 1 year ago

Hi Michelle, I am so sorry to hear that. We did not receive any email from you on our end. We will have a new replacement glass shipped or you as soon as possible. Sincerest apologies for the inconvenience. Kind regards, Customer Care.

Posted 1 year ago

“Product came on time and its great”

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Posted 1 year ago

“I ordered several chocolates from the site and they arrived promptly in excellent condition. They were also quite yummy!”

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Posted 1 year ago

“My order was sent in a timely matter and was just what I ordered. Will order again from Carrolls!”

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Posted 1 year ago

“Purchased 2 soccer balls for €18.00 each, as described on the site. But instead the description was wrong and I received 2 small hand sized soft balls. And when I rang I wasn’t offered the right items in which I had paid for, just said they would rectify the site. What a waste of money.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to review Carrolls Irish Gifts. We are sorry to hear that you were not provided with the right items despite it being described on our site. We take feedback like this seriously and would love to make things right. Can you please let us know how we can best rectify this for you?

Posted 1 year ago

“I give it 4 stars because the handmade wooden harp tree decorations aren’t finished as well as I would like. I ordered 2 because 1 was a gift. Because of the way it looks I don’t think I’ll gift it.”

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Posted 1 year ago

“Ordered a rugby shirt, arrived within days and is very good quality 100% cotton. Very pleased.”

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Posted 1 year ago

“I wasn’t able to obtain the goods I wanted in the area I was staying in Ireland so it was great to be able to get them on line. They arrived promptly and I had no problems. I will certainly use your inline facility again, until I can return to your wonderful country.”

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Posted 1 year ago

“excellent service and products”

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Posted 1 year ago

“My 2 t shirts arrived quickly with no problems, Im very satisfied with the service and products”

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Posted 1 year ago

“Beautiful,Great Quality Gift. Super fast Delivery.”

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Posted 1 year ago

“Arrived very quickly. Dispatched same day”

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Posted 1 year ago

“Very cute sweater! Ordered online and it was shipped via UPS super quickly to NYC.”

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Posted 1 year ago

“The sweaters were just perfect, on one the knitting was a little looser for an inch or so, just about noticeable, however why would you turn up the heating when you can wear something as lovely as a lovely sweater like these?”

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Posted 1 year ago

“Honestly high quality goods and everytime I order from them its delivered so quickly”

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Posted 1 year ago

“The gift shop has an excellent variety of gifts. Many choices for children and toddlers. I bought my great-grandchildren the plastic drink cups. My three-year-old very active great-grandson dropped his cup on the cement patio and it broke. I looked up the gift shop online and found a metal cup. I ordered the metal cup for him. It will last him much longer than another plastic cup.”

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Posted 1 year ago

“Lovely quality gifts and great service”

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Posted 1 year ago

“Perfectly wrapped very carefully. Top of the line products. I am so happy with my order. See you soon, heading to Ireland next week.”

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Posted 1 year ago

“Received my goods the following day after I ordered them. Very happy and they came well packaged”

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Posted 1 year ago

“My items arrived on time. Packed well and pcs. was wrapped tight. Got it under 2 weeks and i live in the USA .Very satisfied with everything!”

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Posted 1 year ago

Carrolls Irish Gifts is rated 4.6 based on 7,370 reviews