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Carrolls Irish Gifts Reviews

4.6 Rating 7,458 Reviews
88 %
of reviewers recommend Carrolls Irish Gifts
Company Reviews Product Reviews
24,665
 Metrics
4.6
Based on 7,458 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Carrolls Irish Gifts Reviews
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Sue Beeton
Verified Buyer
“Easy to order and quick delivery despite the time of year and postal strikes etc”
Helpful Report
Posted 2 years ago
Thalia Wright
Verified Buyer
“I’m so glad we found Carroll’s online and we’re able to get Butlers hot chocolate to the Uk. My husband used to work in Dublin and bring it home to me, but since he stopped working there we had been unable to get hold of it. Thank God for Carroll’s I say! It was easy to order, and delivery was quick. Thank you so much, I will be back again. 😊”
Helpful Report
Posted 2 years ago
Colette SOULA
Verified Buyer
“Perfect, thank you.”
Helpful Report
Posted 2 years ago
Patricia Coakley
Verified Buyer
“very nice product. Good fit.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Gave as gifts snd they loved them”
Helpful Report
Posted 2 years ago
Siobhan McGovern
Verified Buyer
“Excellent customer service”
Helpful Report
Posted 2 years ago
Kay Liston Kay Liston
Verified Buyer
“One item was not available but I wasn’t informed until the package had been sent - so I had no chance to choose a replacement item - I should not have been able to select it if the size was unavailable at the time I ordered. Then the package finally arrived just in time for Christmas- one gift missing (the personalised wine glasses ) even though it stated on the contents list that they were in the package. I’m very disappointed in Carroll’s - a second order (to another family member in England ) has not been opened yet - they will open them Christmas morning - but now I have no faith that all the order will be there. It’s all very unsatisfactory.”
Helpful Report
Posted 2 years ago
Tina Wolford
Verified Buyer
“The gifts are great! The packaging was horrible, needed to pack more better. I ordered before and it was great when I received it, but last order one can of candies was open and damaged.”
Helpful Report
Posted 2 years ago
Kitty Moore
Verified Buyer
“We were very happy with coasters and arrived early .”
Helpful Report
Posted 2 years ago
Shirley Farrar
Verified Buyer
“I love all the products that Carrolls carries. Some are funny and others are practical There is much to see on their website and stores and normally their items are very good quality Their customer service is very good”
Helpful Report
Posted 2 years ago
Kärun Virtue
Verified Buyer
“It took 7 weeks for them to ship my order and it arrived too late for office Christmas party”
Helpful Report
Posted 2 years ago
Thomas Wielobob
Verified Buyer
“I can't write a review yet, since it is Christmas Eve and the package has not arrived.”
Helpful Report
Posted 2 years ago
Catherine Anastasio
Verified Buyer
“A great selection”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Our parcel first went missing, but then was delivered in no time. Thank you for your support. I really do love that cardigan (so warm, I really do adore it), the chocolates and the beautiful scarf. Highly addictive. :) Can't wait for the next time. Thanks again.”
Helpful Report
Posted 2 years ago
Natalie Maguire
Verified Buyer
“Only giving 1 star as there is no lower option. Absolutely awful company to deal with. Ordered 4 weeks ago. Tracking number given was a dud - no Tracking info on it at all, all month. Very slow to respond to email/contact queries. After 3 weeks the reply of "must be lost in transit we'll resend your order", then next day "sorry we are now out of stock, we will issue you a refund soon", still waiting on the refund. WILL NEVER USE THIS COMPANY AGAIN FOR ANYTHING- would rather go without!!!!!!”
Helpful Report
Posted 2 years ago
Fred Strahl
Verified Buyer
“Products are excellent! However, the gift box I received wasn't in great shape and I didn't have time to get another one before I needed it.”
Helpful Report
Posted 2 years ago
Max Rómulo Díaz Núñez Del Arco
Verified Buyer
“Una tienda que siempre tiene NOVEDADES para Navidad y Año Nuevo. De productos Baileyes que los mando como regalos de Navidad y siempre gustan mucho.”
Carrolls Irish Gifts 5 star review on 24th December 2022
Helpful Report
Posted 2 years ago
Laurence RIBELLES
Verified Buyer
“Colis arrivé dans les temps prévus, parfait pour mettre les cadeaux sous le sapin! Tout était parfaitement emballé et sécurisé. J'ai pu profiter de promotions intéressantes. Merci pour tout!”
Helpful Report
Posted 2 years ago
Joan Wittig
Verified Buyer
“Great, quality products! Highly recommend”
Helpful Report
Posted 2 years ago
Aileen McMahon
Verified Buyer
“I bought a few calendars for friends abroad. I was delighted to get them online from Carroll’s. Friends abroad love to receive Irish calendars with all the photos of different parts of Ireland for each month. I was very happy with Carroll’s Irish calendars.”
Helpful Report
Posted 2 years ago
Carrolls Irish Gifts is rated 4.6 based on 7,458 reviews
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